Cable ONE vs CenturyLink: Side by Side Comparison

Enter your zip code below to see if Cable ONE or CenturyLink offers service in your area.

Cable ONE vs CenturyLink

Cable ONE, as the name suggests, provides broadband via cable. Centurylink, meanwhile, usually utilizes their DSL phone network. While cable is theoretically more advanced than DSL, real-world performance puts them in the same range so far as speed and reliability. Picking a winner for your home comes down to the details.

Cable ONE AT A GLANCE

  • Sales: (877) 692-2253
  • Support: (877) 692-2253


$25 to $175 / mo.

15 mbps to 1,000 mbps

1.0 mbps to 50 mbps

--

Cable

Current: 36th (0)

CenturyLink AT A GLANCE

  • Sales: (855) 893-1284
  • Support: (866) 963-6665

(855) 893-1284

$29.95 to $79.95 / mo.

10 mbps to 1,000 mbps

Up to 5.0 mbps

63%63%

DSL

Current: 45th (0)

Cable ONE OVERVIEW

Cable ONE provides cable broadband Internet, as well as TV and phone offerings. They use the latest DOCSIS specifications to provide gigabit download speeds in select areas.

CenturyLink OVERVIEW

CenturyLink is a communications company that provides DSL and fiber Internet, phone, and TV service. Their TV offerings are marketed under the name “PRISMTV.”

Cable ONE INTERNET DEALS †

  • $25 for 15 mbps Cable
    • 15 mbps ↓ and 1.0 mbps ↑ w/ a 50 GB/mo data cap
    • 3-month promo rate. Regular rate is $40.00.
    • Modem w/ WiFi: $8/mo
    • Call (877) 692-2253 to setup service.
  • $35 for 100 mbps Cable
    • 100 mbps ↓ and 3.0 mbps ↑ w/ a 300 GB/mo data cap
    • 3-month promo rate. Regular rate is $55.00.
    • Modem w/ WiFi: $8/mo
    • Call (877) 692-2253 to setup service.
  • $175 for 1,000 mbps Cable
    • 1,000 mbps ↓ and 50 mbps ↑ w/ a 1100 GB/mo data cap
    • Modem w/ WiFi: $8/mo
    • Call (877) 692-2253 to setup service.
Last updated on 6/27/2017

†All plans not available in all areas or to all customers. Verify details with Cable ONE.

CenturyLink INTERNET DEALS †

  • $29.95 for 40 mbps Fiber
    • 40 mbps ↓ and -- mbps
    • 1-year promo rate.
    • Contract Term: 1 year
    • Requires AutoPay enrollment and paperless billing.
    • Setup: $59.99 (Includes standard technician installation and free internet activation.)
    • Modem w/ WiFi: $9.99/mo or one-time $99.99
    • Call (855) 893-1284 to setup service.
  • $44.95 for 100 mbps Fiber
    • 100 mbps ↓ and -- mbps
    • 1-year promo rate.
    • Contract Term: 1 year
    • Requires AutoPay enrollment and paperless billing.
    • Setup: $59.99 (Includes standard technician installation and free internet activation.)
    • Modem w/ WiFi: $9.99/mo or one-time $99.99
    • Call (855) 893-1284 to setup service.
  • $45 for 10 mbps DSL
    • 10 mbps ↓ and -- mbps
    • Setup: $0 (Free standard tech installation and internet activation.)
    • Modem w/ WiFi: $10/mo or one-time $100
    • Call (855) 893-1284 to setup service.
  • $45 for 25 mbps DSL
    • 25 mbps ↓ and -- mbps
    • Setup: $0 (Free standard tech installation and internet activation.)
    • Modem w/ WiFi: $10/mo or one-time $100
    • Call (855) 893-1284 to setup service.
  • $79.95 for 1,000 mbps Fiber
    • 1,000 mbps ↓ and -- mbps
    • 1-year promo rate.
    • Contract Term: 1 year
    • Requires AutoPay enrollment and paperless billing.
    • Setup: $59.99 (Includes standard technician installation and free internet activation.)
    • Modem w/ WiFi: $9.99/mo or one-time $99.99
    • Call (855) 893-1284 to setup service.
Last updated on 6/28/2017

†All plans not available in all areas or to all customers. Verify details with CenturyLink.

Cable ONE: DATACAPS From 50 to 1100 GB/mo.

We have found plans that include datacaps. Cable ONE offer plans with data caps regionally or nationwide. Be sure to verify plan details before purchasing.

CenturyLink: NO DATACAP FOUND

We have not found plans that include data caps. This doesn't mean CenturyLink doesn't have data caps, just that we haven't found them when collecting their plans. Always verify plan details before purchasing.

Cable ONE's TECHNOLOGY

Cable ONE makes broadband Internet available to residences and businesses via their extensive coaxial cable network, originally installed to provide “cable” TV. Phone and television offerings are transmitted over the same network, which utilizes a hybrid fiber coaxial (HFC) setup to deliver relatively high speeds without the necessity of installing expensive fiber cable within neighborhoods.[2]

Hybrid fiber coaxial (HFC) networks work by stretching fiber cable from the network “backbone” or provider office to a local node, which switches the signal from optical to electrical. The electrical signal is then transmitted via the existing coaxial network to subscriber's homes, where a DOCSIS modem translates the signal to digital data.

CenturyLink's TECHNOLOGY

Centurylink offers internet, TV, and phone service to consumers using two primary technologies: DSL and fiber-to-the-home (FTTH).

DSL is an older internet technology that uses Centurylink’s existing telephone infrastructure to deliver internet service. While DSL networks don’t offer the fastest speeds or lowest latencies, they are widely available and generally less expensive than other alternatives since they travel over the same cheap, readily available cables that carry telephone data.[3]

If you are considering DSL, make sure to check the speeds available in your area as they can vary dramatically depending on your local infrastructure and distance between your house and the provider’s local office.

Fiber-to-the-home (FTTH), on the other hand, is widely considered the next generation of consumer internet access. In an FTTH implementation, Centurylink delivers a fiber optic connection directly to your residence, resulting in higher bandwidth and lower latency. The only problem with FTTH is that installing fiber optic cables are expensive, so this type of service is not widely available and usually comes with a higher monthly cost than DSL, cable, or fixed wireless.

Cable ONE INSTALLATION

Cable ONE does not usually allow self-installation of necessary hardware and cabling within your residence. However, installation by a professional technician usually comes free as part of their broadband offerings. Depending on your perspective, free professional installation is either a pro or a con. Either way, appointments with installers are made directly through Cable ONE when purchasing your broadband plan.

CenturyLink INSTALLATION

CenturyLink customers have two options for installation: self-installation or professional installation.

Self-installation is generally very simple, particularly for DSL broadband. Everything needed to perform the installation, including step-by-step instructions, should come with the modem or welcome kit. The whole process generally takes no more than 40 minutes.

Professional installation is necessary if your house has never been connected to CenturyLink before, or if the customer simply doesn’t care to fiddle with the cables and settings. An appointment with a professional technician can be made directly through CenturyLink.

There is usually a fee associated with bringing in a professional, so customers with pre-wired homes who are comfortable plugging in a few cables and following simple instructions can easily save money by doing it themselves.

Cable ONE RATINGS AND REVIEWS

50%50% Customer Rating

49.7% recommendation rating according to 2,908 verified users.

CenturyLink RATINGS AND REVIEWS

36%36% Customer Rating

36.1% recommendation rating according to 39,952 verified users.

Cable ONE COVERAGE & AVAILABILITY

Cable ONE Interactive SVG Map showing broadband coverage.

CenturyLink COVERAGE & AVAILABILITY

CenturyLink Interactive SVG Map showing broadband coverage.

Group services to save

Bundling together subscriptions can save money

You might have seen the terms “triple play” and “double play” in marketing materials from your provider. These terms refer to combination Internet/TV/phone subscriptions, which will usually give a great deal if you’re interested in getting multiple services from the same company. The only problem with these deals is that if you have trouble with a provider and wish to switch, you have to switch everything at once. It usually makes sense to use one company, though, since most Internet service providers were original phone and TV companies. When signing up for double play or triple play promotions, just make sure you’ll actually use the service enough to justify it — and check that the price won’t be changing dramatically once your sign-up bonus period ends.

Customer service actually matters

Service outages are a drag if you can’t reach help

Broadband is important for basic communication, for work and otherwise. With that in mind, it’s important to have a provider that will react quickly to customer calls, requests, and any issues or outages. There are two review systems you can trust online: the ACSI ratings referenced above, and any truly IP-verified reviews. (Like those used elsewhere on BroadbandNow.) The American Customer Satisfaction Index manually polls existing customers each year to get a snapshot of how content customers are.[1] IP-verified reviews follow the same logic, checking the unique ID on a reviewer’s computer and network to give you the most accurate data.

Last updated on 6/28/2017.

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