Internet Providers in Surprise, AZ

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Residential Internet Statistics for Surprise, AZ
Internet Providers: 7
Internet Plans: 13
Fastest Speed Available: 1,000 Mbps
Average Plan Price: $67.3

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Internet Access in Surprise, Arizona

Viasat Internet has the most availability in Surprise. HughesNet is also widely available.

Cox Communications is another common broadband option for Surprise, offering primarily Cable service with coverage in 93 percent of the area. Triad Wireless offers an alternative wireless service to near one hundred percent of Surprise. Keep in mind that fixed wireless requires roof access and line of site with a Triad Wireless access point.

The level of competition between broadband providers available for the Surprise area is strong, with most areas having 4-5 Internet service providers available to them. This choice isn't distributed fairly. A notable 7.72 percent of the population still only have one option for broadband service.

Zooming in on the broadband network technology options around Surprise, there are currently two primary choices: cable (Cox Communications is an example) and DSL (think CenturyLink).

The broadband availability stats here and elsewhere on BroadbandNow are drawn from a mix of government data and private data we collect directly from ISPs, or via private sources. Statistics about speed and performance data is sourced from M-Labs, the speed test tool shown within BroadbandNow as well as Google and Chrome queries. [1] The BroadbandNow market research team has manually aggregated package price and plan details for 312 broadband plans and bundles in Surprise as of 2021.

  • There are 14 internet providers in Surprise with 7 of those offering residential service
  • Surprise is the 21st most connected city in Arizona ahead of Sun City West, Waddell, El Mirage, Sun City, and Youngtown.
  • The fastest zip code in Surprise for July 2021 is 85379. (see all below).

Internet Statistics 2021

9,000 People Only have access to 1 or fewer wired internet providers available at their address.

This data is calculated from FCC datasets which providers are legally required to supply twice a year. We further validate this data for accuracy.

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Summary Of Fastest Internet Providers In Surprise, Arizona

Provider Speed Type Time To Download 1 GB Availability
Cox Communications 1,000 Mbps Cable 8s 93.4%
Zona Communications 1,000 Mbps Fiber 8s 0.1%
CenturyLink 940 Mbps DSL and Fiber 8s 93.3%
Viasat Internet 50 Mbps Satellite 2m 43s 100.0%
HughesNet 25 Mbps Satellite 5m 27s 100.0%

Internet Provider Competition Map For Surprise

Surprise Internet Competition Map. Click for interactive map.
Click here to initialize interactive map
Surprise is the 21st most connected city in Arizona ahead of Sun City West, Waddell, El Mirage, Sun City, and Youngtown.

The “Connected” metric is a citywide average based on FCC data showing the density of broadband options at the census block level.

Approximately 161,000 people in Maricopa County don't have access to any wired internet.

This statistic is drawn from the population in census blocks not served by at least one wired broadband provider.

Fiber Availability: 72% of people living in Surprise have residential fiber service available to them.

Fiber coverage data is sourced from FCC Form 477 filings and cross-validated through BroadbandNow with private datasets and direct provider reporting.

Approximately 92% of Surprise residents are serviced by multiple wired providers.

This coverage statistic is based on a mix of FCC and private provider reporting in the past two quarters.

As of this month, 85379 is the zip code with the fastest average download speed in Surprise.

Zip-based speed averages are calculated from M-Labs consumer speed tests run by IP addresses in the area.

In Maricopa County, approximately 218,000 people do not have access to 25 Mbps wired broadband.

25 Mbps download and 3 Mbps upload is the minimum speed for an Internet connection to be classified as “Broadband” by the FCC.

Data Cap Issues Around Surprise

Data from our researchers shows that popular ISPs in Surprise currently place some sort of limit on data use for their residential Internet packages. Data caps are disliked because customers view them as a tactic for limiting "cord cutting", while providers insist they are a necessary strategy for managing network traffic. In either case, the issue is the same: streaming services, which easily eats up one to seven Gigabytes per hour.

Compare Surprise to the 5 largest cities in the US

City Average Download Speed Number of Providers Average Cost per Mbps
Surprise 141.8 Mbps 8 $0.60 ( + $0.00 )
New York 534.4 Mbps ( +392.6 Mbps ) 17 ( +9 ) $0.89 ( + $0.00 )
Los Angeles 148.8 Mbps ( +7 Mbps ) 17 ( +9 ) $0.24 ( $0.00 )
Chicago 160.6 Mbps ( +18.8 Mbps ) 15 ( +7 ) $0.27 ( $0.00 )
Houston 169.5 Mbps ( +27.7 Mbps ) 23 ( +15 ) $0.26 ( $0.00 )
Philadelphia 162.1 Mbps ( +20.3 Mbps ) 8 $0.38 ( $0.00 )

Customer Reviews of Internet Providers in Surprise

Excellent Field Representatives

I was having trouble with Cox internet, it was working intermittently. A service call was scheduled but I had to wait 2 days. Upon arrival, Field Service Representative Lot Ledezma immediately worked on the issue. As a home business, internet is crucial in communicating with clients/vendors. There was no record of the issues I explained and no immediate reason for the problem. Lot was kind enough to give me his business card so that if I had the problem again to call and let him know. Again the problem arose, I called Lot and the very next day, Lot and Field Technical Specialist Robert Godlove attacked the situation I was having. Through troubleshooting techniques and daylight diminishing, they replaced items and solved the problem with excellent results. My internet runs faster than before and no more down time to deal with. As a long time Cox customer, I want to sincerely thank these men for caring about Cox customers and Cox for hiring the best to resolve my issues.