How much internet speed do you need? That depends on how you plan on using your internet connection.
< 25 Mbps basic internet for checking e-mail, google searches 25-99 Mbps will handle streaming Netflix, FaceTime, Zoom calls 100-499 Mbps fast downloads, gaming online, streaming UHD on multiple screens 500-1,000 Mbps blazing fast for just about anything
Internet Providers in Chicago, Illinois
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For most Chicagoans, your best internet options will be AT&T Internet or one of the three cable internet providers that serve Chicago: Xfinity, RCN and WOW!
To understand which cable provider is available to you, enter your ZIP code at the top of this page. Generally, WOW! covers much of the area around Midway Airport and the South Side. RCN cable covers most of the city east of the Chicago River. Xfinity covers much of the rest.
Fastest Internet Providers in Chicago
Your fastest internet options will generally be AT&T Internet (and fiber, if you can get it) or your cable provider.
Let’s start with AT&T Internet, which is available to more than 98 percent of Chicago residents. AT&T’s standard internet service has download speeds up to 100 Mbps. This is DSL internet, although AT&T refers to it as “IPBB.”
AT&T is also building out its fiber internet network in Chicago, which is available to about 25 percent of Chicago residents. Fiber internet is generally considered to be the fastest and most reliable internet service. AT&T’s coverage map shows that fiber is available to many northsiders and Oak Park residents, although there are pockets of fiber throughout the city. We recommend you call AT&T to see if it’s available.
Earthlink Internet, which uses AT&T’s fiber and DSL networks to deliver home internet, is also available to many Chicagoans. If you’re interested in fixed wireless internet, there are a handful of providers to choose from.
Cheapest Internet in Chicago
If you’re looking for the best deal, slower speed packages (lower than 100 Mbps) start at $30- $50 for both AT&T, and Xfinity and ultra high-speed packages (higher than 100 Mbps) start at $60 and higher. Chicago internet service providers typically have promotional internet plans and pricing, so we recommend you click on the “View Plans and Pricing” buttons at the top of this page, or call the numbers listed above and inquire about the best deals.
Comparing AT&T to Cable Providers (Xfinity, RCN or WOW!)
If you’re looking for ultra-high speed internet, the fastest option will be AT&T Fiber, which is available to about one in four Chicagoans –– primarily on the North Side and Oak Park. That said, they are expanding quickly and it’s worth calling to see if they now service your area. If AT&T Fiber isn’t available, the cable providers will have the fastest internet packages.
Many residents are also choosing their selections based on their preferred TV entertainment. With AT&T, you can add a fully streaming TV service or DIRECTV. Cable providers have many options for TV. Bundling will generally save you $10-$30 per month.
Digital Equity Programs in Chicago
Chicago Connected is a groundbreaking program created in 2020 to provide high-speed internet service to 100,000 Chicago public school students. It’s designed to dramatically improve internet accessibility to low-income students and households and is an excellent example of a program designed for digital equity. If you think you qualify, you can check your eligibility.
The average download speed in Chicago is 180.94 Mbps. This is 1.1% faster than the average in Illinois and 40.6% faster than the national average.
- There are 49 internet providers in Chicago with 9 of those offering residential service
- Chicago is the 4th most connected city in Illinois ahead of Oak Park, Berwyn, Cicero, Riverside, and Forest Park.
- Illinois is the 21st most connected state in the U.S.
- There are 366 internet providers in all of Illinois.
- In Cook County, approximately 22,000 people do not have access to 25mbps wired broadband.
- The average internet download speed in Illinois is 178.99 mbps.
- Almost 95% of consumers in Illinois have access to a wired connection with true broadband speeds faster than 25mbps.
- Approximately 21,000 people in Cook County don't have access to any wired internet.
- Explore internet access for communities within Chicago: Jefferson Park, Calumet Park, Norridge, Merrionette Park, Burnham, and Bedford Park
Internet Statistics 2022
0.8% of consumers in Chicago21,000 People Only have access to 1 or fewer wired internet providers available at their address.
This data is calculated from FCC datasets which providers are legally required to supply twice a year. We further validate this data for accuracy.
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Summary Of Fastest Internet Providers In Chicago, Illinois
|Provider||Speed||Type||Time To Download 1 GB||Availability|
|AT&T Internet||100 Mbps||IPBB||1m 21s||99.6%|
|EarthLink||100 Mbps||DSL||1m 21s||99.7%|
|Viasat Internet||50 Mbps||Satellite||2m 43s||100.0%|
|T-Mobile Home Internet||115 Mbps||Fixed Wireless||1m 11s||37.1%|
|HughesNet||25 Mbps||Satellite||5m 27s||100.0%|
|Ultra Home Internet||100 Mbps||Fixed Wireless||1m 21s||37.1%|
Internet Providers in Nearby Cities
Internet Provider Competition Map For Chicago
Customer Reviews of Internet Providers in Chicago
My internet had been down since yesterday morning. We called today and were fortunate to get a technician. He arrived with an unwavering determination to resolve my issue. His manipulation with the tools of the trade gave me assurance that I would have Netflix and be chilling real soon! He moved from one room to next, from the basement to outside, from atop a strong ladder to the back of the reliable van, one step after another until finally done! My family and I thank you, may your jobs never be too many or your reward too few!
Better than others
We live in a rural area and have had crappy DSL (around 400kbps download) and paid over $50 a month for it. When I found out about T-Mobile I thought I would give it a shot. At first, since it is LTE internet, I thought It would not be that good because my phone internet is pretty bad and very flaky out here, but I was told by the representative that I could try it and if I didn't like it, I could send it back, no strings attached. I have to say it was better than I thought. I get speeds ranging between 16Mbps to 30Mbps and the speed is not choppy so video and games play smoothly and don't drop the connection as they do on phone tethering. It's not cable or fiber speeds but it sure beats 3.0 DSL and the price is the same with no extra fees or taxes (50$ a month).
Our Service Tech Brian Is Simply Great!!
I would like to write my very positive remarks about our local service technician (Brian Lloyd) who services our Sherrard, Illinois area (61281). His service over the years has been exceptional, not only with putting our internet service back on track but also about his conduct on the phone. Very courteous and professional with also a sense of humor (good mix). We hope that his manager(s) and colleagues see this review as a testament to his performance. Thanks Brian! Christopher B.
Great Internet speeds
We got our internet last June. Our technician was outstanding and very pleasant and informative. We have not had any need to call for service since the day it was connected (hope I didn’t just jinx myself). We do have Netflix and Amazon and it works great!
The network and company give you good service, never had an issue.
Slow to no Internet. I called several times to complain about slow internet, only to get a quote for a higher price rate. Finally cancelled the service but I was charged a $300 cancellation fee. Currently being harassed on a daily basis by phone & emails. Horrible service.
Top notch service
These guys take great care of their customers!
Internet never works
Hooked up on Nov 8th and in less then a month, I have had 5 techs to my home to fix internet problem of losing signal. Goes offline all the time, sometimes for a whole day. 5 different times they have tried things but it's still not working. It works for others, why can't they do it for me? Would not use if I didn't have to and would not recommend to anyone.
Fails 100% at providing signal
I can watch tv in 3 minute intervals and then it buffers for 20 minutes. There is never a good time for signal. But they want 500.00 to cancel.
Worst Service and even worse customer service!
We have been a Comcast Xfinty customer for over 20 years. When they forced us (and charged more!) to the digital platform we have had nothing but trouble!!! Yes, we have the original 20 year old cable line in the ground so every time it rains or is moist we have issues. I have called and said this line is shorting out with the moisture over a year ago and still no response. I have had to reset the internet modem over 6 times this week. Stay away from Xfinity, they could careless about you as a customer and your service!!!!