Internet Providers in Charlotte, NC

Only showing providers serving 28277

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Residential Internet Statistics for Charlotte, NC
Internet Providers: 9
Internet Plans: 18
Fastest Speed Available: 1,000 Mbps
Average Plan Price: $61.21

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Internet Access in Charlotte, North Carolina

The average download speed in Charlotte is 126.56 Mbps. This is 53.9% faster than the average in North Carolina and 26.2% faster than the national average.

  • There are 31 internet providers in Charlotte with 9 of those offering residential service
  • Charlotte is the 5th most connected city in North Carolina ahead of Matthews, Belmont, Harrisburg, and Indian Trail, but behind Pineville.
  • There are 26 companies offering business internet services in Charlotte.
  • Approximately 98% of Charlotte residents are serviced by multiple wired providers.
  • Fiber optic internet is available to 75% of Mecklenburg County residents.
  • The average internet download speed in North Carolina is 82.25 mbps.
  • 13% of residents in Mecklenburg County have access to fixed wireless internet service.
  • In Mecklenburg County, approximately 300 people do not have access to 25mbps wired broadband.
  • Explore internet access for communities within Charlotte: Mint Hill
  • The fastest zip code in Charlotte for April 2021 is 28203. (see all below).

Internet Statistics 2021



Charlotte, NC

13,000 People Only have access to 1 or fewer wired internet providers available at their address.

This data is calculated from FCC datasets which providers are legally required to supply twice a year. We further validate this data for accuracy.

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Summary Of Fastest Internet Providers In Charlotte, North Carolina

Provider Speed Type Time To Download 1 GB
EarthLink Fiber 1,000 Mbps Fiber 8s
Windstream 1,000 Mbps Fiber 8s
Spectrum 1,000 Mbps Cable 8s
AT&T Fiber 940 Mbps Fiber 8s
Windstream 200 Mbps DSL 40s
AT&T Internet 100 Mbps IPBB 1m 21s
EarthLink 100 Mbps DSL 1m 21s
Viasat Internet 50 Mbps Satellite 2m 43s
HughesNet 25 Mbps Satellite 5m 27s

Summary of Internet Providers Availability in Charlotte, North Carolina

  • EarthLink - DSL - 57.9% Availability in Charlotte - Speeds up to 100 Mbps
  • AT&T Internet - IPBB - 54.4% Availability in Charlotte - Speeds up to 100 Mbps
  • Spectrum - Cable - 100.0% Availability in Charlotte - Speeds up to 1,000 Mbps
  • Windstream - DSL - 50.7% Availability in Charlotte - Speeds up to 200 Mbps
  • AT&T Fiber - Fiber - 58.2% Availability in Charlotte - Speeds up to 940 Mbps
  • EarthLink - Fiber - 57.7% Availability in Charlotte - Speeds up to 1,000 Mbps
  • Windstream - Fiber - 9.1% Availability in Charlotte - Speeds up to 1,000 Mbps
  • Viasat - Satellite - 100.0% Availability in Charlotte - Speeds up to 50 Mbps
  • HughesNet - Satellite - 100.0% Availability in Charlotte - Speeds up to 25 Mbps

Internet Provider Competition Map For Charlotte

Charlotte Internet Competition Map. Click for interactive map.
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Summary Of Internet Providers In Charlotte

Provider Type Coverage Speed
EarthLink DSL 57.9%+ 100 Mbps
AT&T Internet IPBB 54.4%+ 100 Mbps
Spectrum Cable 100% 1,000 Mbps
Windstream DSL 50.7%+ 200 Mbps
AT&T Fiber Fiber 58.2%+ 940 Mbps
EarthLink Fiber Fiber 57.7%+ 1,000 Mbps
Windstream Fiber 9.1%+ 1,000 Mbps
Viasat Internet Satellite 100% 50 Mbps
HughesNet Satellite 100% 25 Mbps
Spectrum Business Cable 100% 1,000 Mbps
AT&T Fiber 53.7%+ 940 Mbps
CenturyLink Business Fiber 28.7%+ 1,000 Mbps
Spectrum Business Fiber 21.4%+ 940 Mbps
Crown Castle Fiber Fiber 17.3%+ 1,000 Mbps
Windstream Fiber 12.6%+ 1,000 Mbps
GTT Communications Copper 6.0%+ 1.5 Mbps
Verizon Business Copper 3.4%+ 1.5 Mbps
Allstream Fiber 2.7%+ -- Mbps

Customer Reviews of Internet Providers in Charlotte

Better than I thought

I had a few problems with Spectrum and the Spectrum app that I was using to make payments on as I wasn’t too happy with the misinformation it was giving me. I was on the phone twice, and this second time really cleared up everything I was worried about. Her name was Avion (hopefully I was close on spelling) and she was more than happy to answer every question I had. She was very sweet and she was very informative on everything about Spectrum so that I didn’t have anymore questions to ask. She did a great job!


I have been with Spectrum under TWC and until now, I am still satisfied. My service is great!

Thank you

I gave 5 stars to the tech from Matthews Spectrum store. I would like to give only one star to online Spectrum customer support. I don’t have service with Spectrum but unfortunately, my 83-year-old mom has. I kept calling Spectrum customer service to solve the problem my mom had and customer service representatives kept transferring me from one department to another. Yesterday, I decided to stop at Matthews Spectrum store and asked personally the same question I had for weeks. Tech paid attention to what I was talking about. He listened! Problem was solved in 5 minutes but on the phone, I spent hours! I greatly appreciate your help. Spectrum, you need to hire more people like him.

Great Customer Service

Today I contacted Spectrum customer service pertaining my cable billing. I was later transferred to a supervisor and she worked with me for over an hour to ensure I understood my bill. Eventhough I seemed a little aggravated at times, her professionalism never changed. She went above and beyond to ensure I understood my bill and not once did she show any signs of a negative attitude. The kind of professionalism I received from this agent is a lost art in today's world. I can go on and on about her, but I'm going to leave it as associate like her is hard to find. Thanks again.

Frequently Asked Questions About Internet in Charlotte, North Carolina

  • What is the cheapest Internet service in Charlotte?

    The cheapest internet service in Charlotte costs $19.99 per month, from Windstream.

  • What is the fastest Internet in Charlotte?

    Spectrum has the fastest speeds in Charlotte, with speeds up to 1000 Mbps.

  • How much is Internet in Charlotte?

    Internet service costs $19.99/month for internet-only. Bundle plans with TV and phone start at $102.97/month in Charlotte.