Frontier vs Suddenlink: Side by Side Comparison
Frontier Communications and Suddenlink Communications are quickly rising through the ranks as some of the top internet service providers. Their plans provide a variety of speeds and price ranges that can fit a range of budgets. While there are similarities to their broadband services, there are some key differences to consider between the two that we break down and discuss further below.
|Frontier vs. Suddenlink Comparison|
|Speed||9-940 Mbps||200-940 Mbps|
|Service Type||DSL, Fiber or Copper||Cable or Fiber|
|Frontier vs. Suddenlink FEATURE COMPARISON|
|Unlimited Data||Yes||Select Plans|
Frontier Internet Deals †Last updated on 4/10/2021
†All plans not available in all areas or to all customers. Verify details with Frontier.
Suddenlink Internet Deals †Last updated on 4/14/2021
†All plans not available in all areas or to all customers. Verify details with Suddenlink.
Frontier vs. Suddenlink Performance Overview
Frontier Communications is ranked the 5th largest DSL provider in the U.S., offering service in 26 states to an estimated 30.5 million people. They are also the 5th largest fiber provider as their service is offered to 9.5 million people. They also offer the option to bundle your internet service with TV and phone, and all their plans have unlimited data.
Suddenlink Communications is ranked as the 7th largest cable provider in the country. They offer services in 1,558 zip codes in 19 states to roughly 7 million people. Customers can also bundle their internet and TV as well as enjoy contract-free plans.
Frontier Communications Installation
Frontier offers both professional and self-installation if you are a new customer or plan on upgrading your service. Their professional installation costs $75. This can be waived if you decide to sign a 2-year contract. On the other hand, self-installation is free. Customers will be shipped a self-install kit with detailed instructions on their website to assist you with the setup process.
Suddenlink Communications Installation
Suddenlink’s standard installation fee is $99, however if you sign up online this can be waived. Their premium installation fee is $149. The technician may have to install an outlet and local hardwiring.
Frontier Communications Contracts, Equipment Fees & Fine Print
With speeds ranging from 6-940 Mbps, Frontier’s DSL internet plans are offered with no contracts; however, its fiber plans do require contracts.
You can also receive a contract-free plan if you choose a bundled option. If you select a plan that requires a contract, you can expect to pay up to $400 in early termination fees if you opt out of your agreement for any reason. Other fees include an $85 activation fee for all new services as well as a month fee of $10 to rent the equipment.
Suddenlink Communications Contracts, Equipment Fees & Fine Print
Suddenlink offers all of their plans on a month to month basis with no annual contracts, meaning plans can be cancelled at any time without facing the financial burden of early termination fees.
Their plans are provided with initial promotional prices for the first 12 months with internet speeds varying from 100-1000 Mbps. After that, they are priced at their standard rates. Customers can choose to rent the modem for $10/month or purchase it for a one-time fee of $80.
Frontier Communications Data Caps
Frontier Communications’ customers do not have to worry about data overage charges because all of their plans do not employ data cap restrictions. This allows for unlimited data usage of the internet for a variety of activities such as downloading and streaming.
Suddenlink Communications Data Caps
Suddenlink provides unlimited data on select plans and doe not offer the option to add on unlimited data to plans with data caps. If you go over your data cap limit, 50 GB of data will be added for a fee of $15.
FiberOptic is top notch
Installer was very knowledgeable about how networks work and quickly patched in my line where I needed it. 6 months in and I saw an ad for 500/500 for the same price I had been paying for 200/200. A quick chat with sales and I upgraded for free. Highly recommend Frontier FiberOptic service.
Going the extra mile
During the winter storm in Texas that caused the entire state to lose power, I also found that the constant cycling of power caused the ONT (fiber optics converter) for my house to break. At least this is what the technician said. Anyway, I did the troubleshooting over the phone and they identified the problem. But then a ticket had to be opened and I was in the queue with lots of others. Unfortunately, my original ticket was closed by their system because it was associated with the widespread outage. I called when my ticket was closed and they opened a new one a week later. Although somewhat frustrated because I work from home I have to say the Frontier tried to get a technician out to fix my problem almost every day but I was then away from the house. I just want to say that they didn't forget me and really tried to solve my problem. They called me daily but I was away for a wedding. Great job Frontier. Your internet service is great too and it's why I've been a customer for a very long time.
Just got service
Mr. Harrison did a great job hooking up our service.
I've had internet service for a few years from Suddenlink. Never had an outage, They have a good package deal right now for unlimited data and cable TV. Superfast internet. Yesterday I called and the service tech was able to get me a great deal.
Frontier vs. Suddenlink Coverage Availability
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Suddenlink Coverage & Availability
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