We are happy to announce that Living Internet is now part of BroadbandNow! Read here to find out more.

Usenet Newsgroups Help

There are certain denizens of Usenet that frequent the test groups to help new users out.

– Brendan Kehoe; Zen and the Art of the Internet; February 2, 1992.

General help issues are discussed in the Internet help section. The most common Usenet problems and suggested solutions are described below:

  • Invalid
    username or password
    . This error is often returned when first configuring
    your application. Most
    news
    servers
    require
    a
    user
    name
    and
    password
    to
    gain access. You should be able to specify the user name and password in your news reader settings, usually the same
    as your email and Internet access account user name and password, or provide
    it dynamically when you try to access the server.
  • Server connection.
    If you get a “can’t open server” message, the cause is most often a
    misspelled server name. If the name is correct, and your underlying Internet
    connection
    is working,
    then the
    server
    is
    probably down, and you can phone your service provider to ask
    for
    assistance.

    However, there is another possibility. A few news servers must be opened on
    a
    certain
    specific internet
    port,
    a
    number that computers use to separate different Internet communications channels.
    Most
    news servers use port 119, and your news reader software should try
    that port by default. In rare instances you may have to specify it explicitly,
    either in
    a specific setting field, or by putting a “:119” at the end of the news server name in your settings. In even rarer instances the news server may use another
    port number; if so, the server instructions should specify that — with so many
    possibilities there
    is
    no
    use guessing.

  • Attachments. Attachments
    sent over the Internet have
    to be translated into a binary encoding that doesn’t have any control characters
    (see email attachments). Email
    handles attachments and encoding fairly well, but the Usenet sometimes has more trouble.

    You may find that an attachment you would like to download from an “alt.binaries.”
    newsgroup has been split up into several messages, with, for example, the following
    notations in the subjects: (1/4), (2/4), (3/4), and (4/4). This splitting is
    done because some news servers have a maximum file size, and so they split any file greater
    than the maximum into several parts. You can help avoid causing this trouble
    for others by compressing attachments before sending.

    If you wish to
    download a split attachment, your news server can often do it automatically
    if you highlight one of the messages and select “download attachment”.
    Sometimes you have to manually highlight all of the message parts before selecting the download.

    While difficult, you also might be able to download each message separately, paste each of the sections
    into a word processing document in the correct order, delete
    the message headers and leave only the compressed data with no blank lines
    in between, save the whole message as text, and then try to decode the manually assembled file using a
    decompression program like WinZip
    or Stuffit.