SpectrumⓇ is one of the largest cable Internet providers in the U.S. and is known for delivering fast and reliable speeds. Verizon 5G Home Internet, with its fast speeds on a 5G connection, serves rural areas where choices for high speed Internet are limited. While both providers share some common features, it’s best to compare the differences to see which one best meets your household needs.
Spectrum vs Verizon 5G Overall Comparison
300 Mbps -1 Gbps
$0 a month
300 Mbps -1 Gbps
$0 a month
Spectrum primarily offers cable Internet plans but uses fiber-optic cables, which is why its download speeds are faster than usual. It’s available in 42 states with pricing starting at $49.99 per month for the first 12 months. While Spectrum is a contract-free provider, these promotional rates are locked in for 12 months. If you aren’t satisfied with the service, Spectrum offers a 30-day, money-back guarantee.
Verizon 5G Home Internet plans have gradually rolled out across the U.S. in select areas. While most people are familiar with its wireless service as well as its high speed Internet and Fios plans, Verizon continues to bridge the digital divide with its new 5G home Internet service. Its plans are affordable and straightforward – with no data caps or contracts.
Spectrum deals typically include a free Peacock Premium subscription to new customers. On the other hand, Verizon 5G Home Internet offers the Disney Bundle with Internet service for up to one year. This bundle includes Disney Plus, Hulu, and ESPN Plus at no extra cost. These deals change frequently, so make sure to check back every month for the most up-to-date promotions.
Pros and Cons By Provider
- No data caps or contracts
- Quick speeds for all plans
- Comprehensive bundle offerings
- Expansive availability in almost every state
- Middle-of-the-road customer service ratings
- Few promotions for existing customers
Verizon 5G Home Internet Pros
- No data caps, contracts, or equipment fees
- Award-winning customer support
- 2-3-year price guarantee
- Easy installation
Verizon 5G Home Internet Cons
- Slower speeds than fiber
- Limited availability
A favorite combination among customers is no contracts and unlimited data, and luckily, Spectrum offers just that. It also has bundle options so you get more bang for your buck with multiple services. Although there are plenty of promotions for new customers, Spectrum doesn’t typically run any for existing customers. It also doesn’t have the best customer service reputation.
Verizon 5G Home Internet isn’t widely available, but efforts to expand its services continue across several states in select cities. What makes it a fantastic option is that it’s easy to set up so you don’t have to pay expensive installation fees. It also offers unlimited data, up to 1 Gbps in download speeds, and excellent customer service.
Spectrum vs. Verizon 5G Home Internet: Packages Compared
Spectrum offers TV and phone services on top of its Internet plans. You can start by picking your preferred Internet speed and adding TV, phone, or both services to make it a bundle. TV services include over 100 channels that you can watch in HD.
Verizon 5G Home Internet offers Internet and phone bundles. When you sign up for one, you might be able to get a significant discount on your monthly bills. Unfortunately, it doesn’t offer any TV service, but if you don’t watch traditional TV, then you’re not missing out.
Spectrum vs. Verizon 5G Home Internet: Extra Fees and Contracts
Since Spectrum is contract-free, that means you don’t need to worry about paying early termination fees (ETFs). Verizon 5G Home Internet does offer contracts if you want one, which comes with a hefty ETF if you cancel early.
Spectrum offers technician installation and self-installation for a one-time fee. Verizon 5G Home Internet has a plug-and-play setup so you don’t need to pay for equipment or installation fees.
Neither Spectrum nor Verizon 5G Home Internet have data caps on any of their Internet plans. They provide customers with unlimited data.
Spectrum vs. Verizon 5G Home Internet: Customer Satisfaction
Spectrum scores an average rating of C+ on the Better Business Bureau (BBB). While it isn’t perfect, Spectrum works hard to resolve issues quickly for its customers. Verizon 5G Home Internet’s customer service has an impressive A+ rating from the BBB for its fast and solution-driven responses.
Spectrum vs. Verizon 5G Internet Review
As of February 2021, BroadBandNow’s editorial team has surveyed 283 Spectrum customers and asked them to rate Spectrum on 6 different criteria - Reliability, Speed, Equipment, Support, Interaction, and Value.
Overall Spectrum customers rated them a 3.4 out of 5, which is ranked 4th of the 10 internet provider customers we surveyed in our study.