About AT&T Internet

  • AT&T offers Internet Protocol Broadband (IPBB) and fiber-optic internet.

  • AT&T is the largest communications company and the second-largest mobile telephone services provider in the world.

  • AT&T recorded annual revenue of $181 billion in 2020.

  • AT&T provides internet and phone services throughout the United States, with the greatest coverage in the South East, Midwest, as well as California and Nevada.

AT&T Internet Availability Map. Click for interactive map.

AT&T Availability

AT&T offers wired broadband internet using two types of connections: IPBB, a DSL and fiber hybrid connection known as AT&T Internet; and fiber, which is simply branded as AT&T Fiber. Most people with access to AT&T have access to AT&T Internet since DSL is available practically wherever landlines are. AT&T Fiber is mainly available in major cities in southeastern states, the Midwest, and California.

In addition to IPBB and fiber internet service, AT&T also offers digital landline phone service, home security, mobile service, as well as livestreaming and satellite TV via their partnership with DIRECTV.

AT&T Plans and Prices

Best Features: Things to Consider:
  • Contract-free plans
  • Lowest-priced fiber internet plans
  • Best promotions and deals when compared to other fiber and DSL providers
  • Access to 30,000+ AT&T Wi-Fi hotspots
  • Limited fiber availability
  • Up to 1 TB data cap on AT&T Internet and AT&T Fixed Wireless plans
  • Monthly router rental required

AT&T internet plans share one thing in common: They are all contract-free. AT&T Fiber plans offer the best value in terms of cost per Mbps compared to the rest of AT&T’s internet plan. AT&T’s best deals and promotions are tied to AT&T Fiber plans, which also offers the cheapest gigabit internet plan among our highest-rated providers, with prices starting at $60 per month.

However, AT&T Fiber is AT&T’s least available internet service. Most people are likely to see AT&T Internet (IPBB) plans instead, which offer the same price – $45 per month – no matter what speed you choose.

Plan Name Download Speed Monthly Start Price Data Cap
AT&T Fixed Wireless Internet Up to 25 Mbps $55 per month 350 GB
AT&T Internet Up to 10-100 Mbps $45 per month 1 TB
AT&T Fiber Up to 940 Mbps $35 per month Unlimited Data

One thing to remember if AT&T Internet is available near you: They provide the fastest speed available to your residence, meaning you will only see one AT&T Internet plan (although there are at least five in total). In other words, some AT&T subscribers may see download speeds up to 10 or 25 Mbps while others could see up to 100 Mbps.

Although AT&T has some of the lowest pricing across the board, there are additional fees to consider when deciding which provider fits your budget. Visit our AT&T Plans and Pricing page for more on AT&T’s internet fees.

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AT&T Internet Speeds

IPBB and Fiber, the core technologies used to deliver AT&T Internet, have some core differences. The big one is that IPBB uses twisted copper phone lines to deliver data as EF (Electromagnetic Frequency) radio signals. You can think of this as “analog.” Fiber, on the other hand, uses distinct pulses of light over ultra-thin fiber-optical strands to communicate the on-and-off nature of binary data. You can think of this as “digital.” As you might expect, light travels much faster than radio waves, and delivers an internet connection that is 10-plus times faster than IPBB as a result.

IPBB service is often compared to cable, although the two have some key differences as well. The main one is that IPBB is slightly slower in terms of download speed, but delivers an overall more consistent connection since it doesn’t utilize bandwidth sharing as a network management strategy. That said, see how AT&T compares to cable providers like Spectrum.

AT&T Internet vs. AT&T Wireless

AT&T Internet and AT&T Wireless come from the same company and, in some cases, can be combined for customers who want to bundle. Bundling the two services will result in a discount on your bill or unlimited data for your AT&T Internet plan. It is possible to get internet at home from AT&T Wireless (which is known as mobile broadband or portable internet); however, the speed will not be nearly as fast as their residential internet service.

AT&T Internet Customer Satisfaction

As of September 2021, AT&T has ranked first in customer satisfaction with J.D. Power. This is the fourth year in a row where customers rate AT&T as the best residential internet provider in the South, and it’s the second year in a row that it’s come in first in north central states like Ohio and Illinois.

In our most recent survey, AT&T earned the top spot based on their service reliability, equipment, speed, customer support and interaction with representatives, and overall value.

AT&T Customer Service

Expect longer wait times when calling AT&T’s customer service. For now, the only support number that residential customers can contact is (800) 288-2020. However, AT&T offers an extensive support section on their website (att.com/support), which features walk-through guides for troubleshooting common issues for each service AT&T offers. Business customers can call AT&T business support at (888) 944-0447, or they can visit AT&T’s online business support center at att.com/support/smallbusiness/contact-us.

Availability by State

Alabama 3,053,773 940mbps
Arkansas 1,573,216 940mbps
California 26,087,629 940mbps
Florida 9,831,551 940mbps
Georgia 7,063,849 940mbps
Illinois 9,790,339 940mbps
Indiana 3,352,147 940mbps
Kansas 2,043,155 940mbps
Kentucky 1,990,769 940mbps
Louisiana 3,460,825 940mbps
Michigan 7,228,739 940mbps
Mississippi 2,357,077 940mbps
Missouri 3,678,051 940mbps
Nevada 524,896 940mbps
North Carolina 4,065,385 940mbps
Ohio 5,829,775 940mbps
Oklahoma 2,420,231 940mbps
South Carolina 2,556,429 940mbps
Tennessee 4,378,973 940mbps
Texas 16,612,254 940mbps
Wisconsin 3,200,164 940mbps

Cities and Towns AT&T Internet Has Coverage

Provider Awards

Top 10 Fastest Internet Providers Nationwide
Major Provider Category
Top 3 Fastest DSL Providers Nationwide
Major Provider Category
#1 Fastest Internet Provider in 8 states
Major Provider Category
Top 3 Fastest Internet Providers in 19 states
Major Provider Category
Top 5 Fastest Internet Providers in 22 states
Major Provider Category
Top 10 Fastest Internet Providers in 27 states
Major Provider Category
Claim Award

Frequently Asked Questions about AT&T Internet

  • Is AT&T fiber available in my area?

    As AT&T’s fiber network is the largest in the US, there is a chance you can get service, but you will need to use our zip code search function to see specific availability in your area.

  • Is AT&T discontinuing U-verse?

    AT&T has not currently announced any changes to its U-verse line.