About Viasat Internet

  • Viasat Inc. offers high-speed satellite broadband internet services across the United States.

  • Viasat was founded in 1986 and built on a $300,000 venture capital investment from Southern California Ventures.

  • In 2017, Viasat entered a joint venture with Paris-based satellite operator, Eutelsat, expanding its satellite operations in the European market.

  • Viasat currently has 6 satellites in operation: Anik-F2, WildBlue1, ViaSat-1, ViaSat-2, ViaSat-3, and KA-SAT.

Viasat Internet Availability Map. Click for interactive map.

Viasat Availability

Viasat, formerly known as Exede, is a major satellite internet provider offering service throughout America. Within the U.S., they are a common alternative to HughesNet, which is currently the only other major nationwide residential satellite internet option.

Satellite internet’s core strength as a technology is that it is universally available over a wide area. Viasat satellite service isn’t as uniform as their competitor Hughesnet in terms of speed and quality of service offered. However, Viasat is available in one form or another in all 50 states, as well as in some international areas including U.S. territory Puerto Rico.

The key question for Viasat (Exede) customers is whether or not they have space with a clear view of the sky that looks to the south. This is the only real requirement for service and can cause issues for customers who may have trees, buildings, or other obstacles in the way of their view. In fact, Viasat is able to provide in-flight connections to airlines for this very reason. (They have been providing in-flight internet for JetBlue since 2013.)

Viasat Plans and Pricing

Best Features: Things to Consider:
  • Fastest satellite internet provider
  • Unlimited data on all plans (sort of)
  • Top choice for rural internet
  • Price increases after three months
  • High-priced plans
  • Speed varies by location

Viasat’s pricing is higher than what you’d see from a digital subscriber line (DSL) or even fixed wireless provider. The monthly rate for Viasat plans range from $50-$150 per month (excluding equipment fees and taxes).

Viasat mainly charges customers based on usage – the more data you need, the more you pay. It is possible to see multiple plans with the same speed but with different data caps and prices.

Technically, all customers have unlimited internet. The data cap advertised with each plan is a “soft cap,” meaning customers who use more than they’re allotted are simply slowed down to allow other subscribers priority.

Visit our Viasat Plans and Pricing page to see which plans are offering the best deals right now.

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Viasat Internet Speed

As the name suggests, satellite service relies on the sending and receiving of data between a satellite dish in Earth’s orbit and a receiver dish installed on your home. While this setup is ideal in remote areas and for those who need internet access on an RV or boat, the distance in which data must travel limits satellite internet’s overall speed, data caps, and increases latency (lag). Despite these technical issues, Viasat internet is often a significant upgrade over slow wireless or DSL speeds in rural areas.

Viasat is the fastest satellite internet to date, offering download speeds up to 100 Mbps in some areas. Our Viasat speed test shows customers receiving an average download speed near 37 Mbps, which is higher than any plan HughesNet currently offers.

Viasat Customer Satisfaction

Out of a total of 8,863 customer reviews collected to date for Exede, 35.3 percent of subscribers gave Exede a favorable rating.

This is average overall considering the broadband industry as a whole currently holds an average provider approval rating close to 48.4 percent.

Viasat Customer Service

Viasat encourages residential and business customers to use the resources provided online at help.viasat.com/s/ and at viasat.com/customer-service/business-internet/, respectively. However, Viasat’s residential customer service center can be reached at (855) 463-9333 while business customers can either call (855) 313-4111 for support or email BusinessCare@Viasat.com.

Availability by State

Alabama 4,779,736 100mbps
Alaska 476,086 100mbps
Arizona 6,392,017 100mbps
Arkansas 2,915,918 100mbps
California 37,253,956 100mbps
Colorado 5,029,196 100mbps
Connecticut 3,574,097 100mbps
Delaware 897,934 100mbps
District of Columbia 601,723 100mbps
Florida 18,801,310 100mbps
Georgia 9,687,653 100mbps
Hawaii 1,360,131 100mbps
Idaho 1,567,582 100mbps
Illinois 12,830,632 100mbps
Indiana 6,483,802 100mbps
Iowa 3,046,355 100mbps
Kansas 2,853,118 100mbps
Kentucky 4,339,367 100mbps
Louisiana 4,533,372 100mbps
Maine 1,328,361 100mbps
Maryland 5,773,552 100mbps
Massachusetts 6,547,629 100mbps
Michigan 9,883,640 100mbps
Minnesota 5,303,925 100mbps
Mississippi 2,967,297 100mbps
Missouri 5,988,927 100mbps
Montana 989,415 100mbps
Nebraska 1,826,341 100mbps
Nevada 2,700,551 100mbps
New Hampshire 1,316,470 100mbps
New Jersey 8,791,894 100mbps
New Mexico 2,059,179 100mbps
New York 19,378,102 100mbps
North Carolina 9,535,483 100mbps
North Dakota 672,591 100mbps
Ohio 11,536,504 100mbps
Oklahoma 3,751,351 100mbps
Oregon 3,831,074 100mbps
Pennsylvania 12,702,379 100mbps
Rhode Island 1,052,567 100mbps
South Carolina 4,625,364 100mbps
South Dakota 814,180 100mbps
Tennessee 6,346,105 100mbps
Texas 25,145,561 100mbps
Utah 2,763,885 100mbps
Vermont 625,741 100mbps
Virginia 8,001,024 100mbps
Washington 6,724,540 100mbps
West Virginia 1,852,994 100mbps
Wisconsin 5,686,986 100mbps
Wyoming 563,626 100mbps

Provider Awards

Top 5 Fastest Internet Providers in 3 states
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Top 10 Fastest Internet Providers in 15 states
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Top 3 Fastest Internet Providers in Alaska
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Top 5 Fastest Internet Providers in Idaho
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Top 5 Fastest Internet Providers in Nebraska
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Top 5 Fastest Internet Providers in West Virginia
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