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Please Note: We are not your internet service provider, BroadbandNow is a company that shows you what providers are available in your area.

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Frequently Asked Questions

  • How does BroadbandNow make money?

    BroadbandNow makes money through advertising and affiliate arrangements with broadband providers. In some cases, BroadbandNow receives compensation when customers order Internet service through our site. We landed on this monetization model because it resulted in the best vendor-neutral ad-free experience for users — it is the same model used by many consumer-focused businesses including NerdWallet and The Wirecutter (New York Times). For more information on how we make money, see our advertiser disclosure.

  • How can I find the providers at my address?

  • How much speed do I need?

  • What do I need to consider in my internet connection if I’m a gamer?

  • How do I cancel my service?

  • An ISP doesn’t show up on your list, how can they get listed?

  • I want to review my provider, how do I do so?

  • I keep seeing an error page saying I’m a bot, what can I do?

  • How do reviews work?

  • How do ratings work?

  • How are providers ranked?

  • I’m looking for specific data, can you help me?

  • Your maps show me as having coverage by a provider, but the provider disagrees. Why? What can I do?

  • Where does your data come from?

  • Why doesn’t the fastest speed column match our fastest plans?

  • Provider X is showing on the zip code results and is not available.