Choice Broadband

Customer service is decent, in fact sometimes painless to talk to when changing a plan to a different package or hearing them out on their explanations about why something cannot be. 4 MegaBits per second is good for one person or two, but not really for a house of 5 different and simultaneous user that either stream or game. Sure the QoS (Quality of Service) can be conflicted by the amount of users connected, but even when no one is home, there are moments of heavy packet loss, high latency or the LTE tower that connects us goes out for extended amounts of time (around 3 to 28 hours and occurs about 3 times in a week). The value, in my opinion, is fair and that is because of the environment. Yes, i am aware that there is a 9 Mbps package but they simply said that it just can't be. So perhaps choose a plan and stick to it.