FirstLight Availability Map

FirstLight Availability Map. Click for interactive map

FirstLight Availability by State

Connecticut 31 1 gbps
District of Columbia 0 1 gbps
Maine 161,788 1 gbps
Massachusetts 10,340 1 gbps
New Hampshire 147,840 1 gbps
New Jersey 343 1 gbps
New York 392,168 1 gbps
Pennsylvania 14,861 1 gbps
Rhode Island 527 1 gbps
Vermont 78,638 1 gbps
Virginia 0 1 gbps
Check Availability by address:
Ways to order FirstLight:

FirstLight Internet Customer Reviews

Leave a review for FirstLight Internet

Are you a current or former FirstLight customer in a FirstLight service area ? Share your experience to help other users.

*Please note we only publish reviews that are: helpful, relevant, and specific. When writing your review, please support your rating with specific, detailed reasoning. If you are experiencing issues with your router, call FirstLight customer service directly for assistance.

Slow Internet Speed

Leah Boyd on May 14, 2018

Even though I am supposed to get 5 Mbps I actually rarely get above 2 Mbps. This means that I have difficulty with video conferencing. Also sometimes have difficulty with Netflix. I am told that there is nothing wrong, this is just how it is.

About Our FirstLight Speed Test Tool

Whether FirstLight is your internet provider or you use a different provider, the speed test below can show key statistics about your internet connection.

This speed test will assess the capability of your Internet connection whether you use FirstLight or another provider. The panels above are designed to return results on download speed and upload performance. Download and upload rates are the most important indicators of broadband internet connection quality. As of January 2022, the average download speed for FirstLight is 57.6 Mbps. Across their footprint, the average latency on FirstLight Internet speed tests is -1ms. In context, wired terrestrial Internet connections usually have latency in the 5–70ms range. Satellite connections, on the other hand, can be as high as 500–800ms.

Download Speed and Latency Test

Get a precise, real-time read of your speed with this simple test, it can measure the performance of your connection regardless of who is your current internet provider. The BroadbandNow team recommends consumers regularly check their internet's performance as it fluctuates regularly and can identify when you need service support or when your household's usage exceeds your current plan's capability

Note: This speed test can be used to test any internet provider, not just FirstLight .

If your FirstLight speed test result is lower than expected, try resetting your router or call FirstLight customer service for additional assistance.

FirstLight Internet Speed Data


Maximum Advertised Download Mbps


Speed Tests from FirstLight Customers


Average Jitter

FirstLight Fastest Download Speeds Over Time

FirstLight Average Download Speeds Over Time

Top Cities For FirstLight Internet Service

Albany, NY 1,000 mbps 411 mbps
Ithaca, NY 1,000 mbps 27 mbps
Rochester, NY 1,000 mbps 123 mbps
Portland, ME 1,000 mbps 51 mbps
Plattsburgh, NY 1,000 mbps 95 mbps
Lewiston, ME 1,000 mbps 126 mbps
Bangor, ME 1,000 mbps 47 mbps
Auburn, ME 1,000 mbps 45 mbps
Binghamton, NY 1,000 mbps 32 mbps
Burlington, VT 1,000 mbps 163 mbps

Provider Awards

Top 10 Fastest Business Fiber Service Nationwide
Mid-Sized Provider Category
#1 Fastest Business Internet in 2 states
Mid-Sized Provider Category
Top 3 Fastest Business Internet in 5 states
Mid-Sized Provider Category
#1 Fastest Business Fiber Service in 3 states
Mid-Sized Provider Category
Top 3 Fastest Business Fiber Service in 6 states
Mid-Sized Provider Category
#1 Fastest Business Internet in New Hampshire
Mid-Sized Provider Category
Claim Award