CenturyLink vs. Kinetic Internet

CenturyLink and Kinetic are top internet providers that offer plans with different connection types. Both offer DSL and fiber-optic internet, but Kinetic is more accessible for rural residents. The two providers share some similarities, but we’ve outlined a few key differences below to help you decide which one is right for you.

CenturyLink offers DSL and fiber plans with download speeds reaching up to 940 Mbps on a fiber connection. It’s one of the leading DSL providers in the U.S., and ranks among the top five fiber internet providers. Kinetic’s selection of internet plans includes DSL, cable, and fiber. Its top internet plan can reach symmetrical speeds up to 2 Gbps on a fiber connection.

Both CenturyLink and Kinetic offer great service plans at competitive rates, but Kinetic is more budget-friendly, with plans starting at $24.99 per month. CenturyLink’s cheapest plan, meanwhile, is $55 per month. Neither provider imposes data caps or contracts on their plans. Speeds and plans vary by location, which means what is available at your address may be different than what is advertised.

Kinetic Offers the Best Bundles

Both CenturyLink and Kinetic offer bundles that allow you to combine multiple services. Kinetic is the more affordable option, however, with bundles starting at per month. In addition, only Kinetic allows you to combine the triple threat of internet, TV, and phone service for an additional cost; CenturyLink offers only phone service.

CenturyLink Edges Slightly Past Kinetic on Fees

CenturyLink Offers Free Installation

CenturyLink offers a free self-install option for most of its internet plans. Certain high-tier plans, however, require professional installation for $85. Kinetic’s professional installation costs just $35, which is significantly lower than many of its competitors.

Neither Provider Has Data Caps

CenturyLink offers unlimited data on all its internet plans, and the same is true for Kinetic. You won’t have to worry about overage fees with either provider.

CenturyLink Outperforms Kinetic in Customer Satisfaction

According to our internal customer-service reviews, CenturyLink does slightly better than Kinetic when it comes to customer satisfaction. The American Customer Satisfaction Index, however, ranked Kinetic higher for non-fiber technologies, while CenturyLink pulled ahead for fiber connections. The race between the two providers is tight, but each has a responsive customer-service department with multiple ways of contacting them.