AT&T Internet vs. Frontier
AT&T Internet and Frontier Communications rank among the most popular DSL providers in the country, offering service to 21 and 29 states respectively. In addition to fiber internet, AT&T also offers fixed wireless while Frontier provides copper internet in select areas. Along with high-speed internet plans, both providers also supply TV and phone bundles. While each provider offers similar speeds, there are various differences between internet plans that can assist customers in making a decision on which is right for them.
|AT&T Internet vs. Frontier Comparison|
|Speed||25-1,000 Mbps||9-940 Mbps|
|Service Type||IPBB, Fiber or Fixed Wireless||DSL, Fiber or Copper|
|AT&T Internet vs. Frontier FEATURE COMPARISON|
|Unlimited Data||Select Plans||Yes|
|Contract-Free Plans||Select Plans||No|
AT&T Internet Internet Deals †Last updated on 4/20/2021
†All plans not available in all areas or to all customers. Verify details with AT&T Internet.
Frontier Internet Deals †Last updated on 4/10/2021
†All plans not available in all areas or to all customers. Verify details with Frontier.
AT&T Internet vs. Frontier Performance Overview
AT&T Internet is the second largest IPBB provider in the U.S. Fiber plans by AT&T are available to an estimated 25.1 million people, and its fixed wireless service is available to 2.7 million people. Customers can choose to bundle their internet service with TV and/or phone.
As the fifth largest DSL provider in the U.S., Frontier Communications offers service to an estimated 33.3 million people in 29 states, with the greatest coverage in California, Florida, and Connecticut. Frontier also offers fiber service to 10.9 million people, making it the fourth largest fiber service provider in the U.S. Depending on where you live, Frontier’s copper service may be an option as it’s only available in 7 zip codes. Customers can bundle their internet with TV and/or phone.
AT&T Internet Installation
AT&T Internet offers two options for installation: professional installation or customers can choose self installation at a reduced rate.
Customers can choose professional installation for all IPBB plans and select fiber plans for a $99 fee, although this fee is waived for certain fiber plans. For a $35 activation fee, customers can choose to self-install.
Frontier Communications also offers professional installation and self installation.
For a fee of $75, customers can choose professional installation or have the fee waived for self installation. An Optical Network Terminal may need to be installed if the technician is installing for fiber service. It’s important that this is placed in a central location. The technician may also need to drill holes for cable.
AT&T Internet Contracts, Equipment Fees & Fine Print
Most of AT&T’s internet plans require a 1-year contract.
Some internet plans offer equipment at no additional fee, while other plans charge $10/month. Early termination fees are $15/month for each month remaining in your contract, however the fees won’t exceed $180. Customers can also choose to use their own router, but using AT&T’s equipment includes an app as well as 24/7 assistance.
Frontier Contracts, Equipment Fees & Fine Print
None of Frontier Communications’ internet plans require a contract.
Equipment fees are not included in the overall pricing. Customers are presented with the option to pay $10/month to rent a modem and router or purchase both equipment for $200—an additional $9.99 for equipment delivery and handling fee. When you end your service, you will need to pay a $9.99 broadband processing fee.
AT&T Internet Data Caps
AT&T Internet has a data cap of 1 TB with $10 for each additional 50GB over (up to $100/month). Customers can purchase unlimited data for $30/month. They can also choose to bundle TV and internet and receive unlimited data at no extra charge.
Frontier Data Caps
Frontier Communications does not have data caps.
Fantastic team and great coverage
Absolutely fantastic! Tech came out to help install and, due to the wiring in our apt, it took a while to find the correct outlets. But he was so patient and helpful and kind, really going above and beyond to make sure things got set up so I could have the level of coverage needed to qualify for work from home. Truly amazing guy, I honestly can't speak highly enough of him. He kept trying long after I suspect most would have given up. Huge THANK YOU to AT&T for the coverage at the right price (literally half the price of the competitor in this area), and more importantly for having such an amazing guy on your team. Thank you.
Cannot Get A Better Deal Than AT&T Access
Great customer service, Eager to get me approved quickly -- my order has been placed and is now on the way! Not much room to complain when it's only $10 monthly.
FiberOptic is top notch
Installer was very knowledgeable about how networks work and quickly patched in my line where I needed it. 6 months in and I saw an ad for 500/500 for the same price I had been paying for 200/200. A quick chat with sales and I upgraded for free. Highly recommend Frontier FiberOptic service.
Going the extra mile
During the winter storm in Texas that caused the entire state to lose power, I also found that the constant cycling of power caused the ONT (fiber optics converter) for my house to break. At least this is what the technician said. Anyway, I did the troubleshooting over the phone and they identified the problem. But then a ticket had to be opened and I was in the queue with lots of others. Unfortunately, my original ticket was closed by their system because it was associated with the widespread outage. I called when my ticket was closed and they opened a new one a week later. Although somewhat frustrated because I work from home I have to say the Frontier tried to get a technician out to fix my problem almost every day but I was then away from the house. I just want to say that they didn't forget me and really tried to solve my problem. They called me daily but I was away for a wedding. Great job Frontier. Your internet service is great too and it's why I've been a customer for a very long time.
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