AT&T Internet vs. Frontier

A Side-by-Side Comparison of AT&T Internet and Frontier Internet Service in 2022

AT&T Internet and Frontier Service in 2022:

AT&T Internet has 11 plans:

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AT&T Internet and Frontier Communications are household names in the internet market that also offer phone and/or TV services. The former is one of the largest ISPs in the U.S., while the latter is known for its competitive pricing. Before you settle on one of these providers, we’ve outlined the key similarities and differences below to help you decide which is right for you.

AT&T Internet vs Frontier Overall Comparison

AT&T Internet vs Frontier Overall Comparison

  • Speed

    25 Mbps -5 Gbps

  • Pricing

    $55-180/mo.

  • Service Type

    IPBB, Fiber, Fixed Wireless

  • Installation Fee

    $99

  • Equipment Fee

    $0 a month

  • Data Cap

    Unlimited Data

  • Speed

    Call For Speed Availability

  • Pricing

    $49.99-149.99/mo.

  • Service Type

    DSL, Fiber, Fixed Wireless, Copper

  • Equipment Fee

    $0 a month

  • Data Cap

    Unlimited Data

AT&T Internet offers IPBB, fixed wireless, and fiber plans with download speeds reaching 5 Gbps. As for Frontier, you’ll find DSL, fixed wireless, and fiber plans with varying download speeds. Plans, prices, and speeds depend on your location, but both providers should typically have these connection types available.

With multiple fiber plans at fast speeds, AT&T Internet is a good choice for large households with power internet users. Frontier also offers fiber plans, but they don’t have as much coverage. Overall, AT&T Internet has more plans and a larger footprint across the U.S.

AT&T Internet vs Frontier: Best Deals

Internet Deals

AT&T Internet is well-known for its online exclusive promos for new subscribers. Most of its deals, included with its fiber plans, are reward cards and free subscriptions to streaming services. Frontier offers similar deals but goes the extra mile in including free devices or equipment with its fiber plans. These deals change every month, so check back often to see what promos you can take advantage of.

Pros and Cons By Provider

Pros and Cons By Provider

AT&T Internet Pros

  • Affordable plans
  • Reliable customer service
  • TV and phone bundles
  • Gigabit speeds

AT&T Internet Cons

  • Data cap on some plans
  • Installation fee

Frontier Pros

  • Unlimited data
  • Affordable low-tier plans
  • Two-year price lock
  • 24/7 tech support

Frontier Cons

  • Requires contracts
  • Poor customer service

AT&T Internet’s strong suits include a wide selection of internet plans with strong coverage and great sign-up perks. However, its prices for fiber plans are higher than other providers; their lowest-priced fiber plan costs $55 per month, while the highest is $180 per month.

Frontier also offers various plans and perks, including a two-year price lock guarantee. Its cheapest non-fiber internet plan is $49.99 per month. That said, Frontier is known to lack good customer service, and its website doesn’t outline clear pricing and fees. Be careful of fees for equipment, installation, internet infrastructure surcharges, taxes, and early termination of long-term agreements.

AT&T Internet vs. Frontier: Packages Compared

Bundling your services can make a significant difference in saving money. AT&T Internet offers several packages that include more than 330 channels in partnership with DIRECTV and DIRECTV STREAM.

Frontier’s bundles include internet and home phone or cybersecurity services. Whichever you prioritize, you won’t really find a huge price difference if you choose one over the other.

AT&T Internet vs. Frontier: Extra Fees and Contracts

Some AT&T Internet plans offer equipment at no extra cost, while others have a monthly fee. Customers are welcome to use their own router, but renting equipment has some advantages like an app and 24/7 tech support.

Frontier charges monthly for renting modems and routers. The other option is to purchase everything upfront. At the end of the service, Frontier charges a disconnection fee.

Installation

AT&T Internet offers professional installation for $99 or just a $35 activation fee if customers choose to self-install. If you opt to self-install, consider that an optical network terminal needs to be installed for fiber services, and holes need to be drilled for cables.

Frontier also offers professional installation for $85 but also has free self-installation as an alternative.

Data Caps

Neither AT&T Internet nor Frontier has data caps on their fiber plans, but AT&T Internet imposes a monthly data cap on its fixed wireless plan. All of Frontier’s plans have unlimited data.

AT&T Internet vs. Frontier: Customer Satisfaction

AT&T Internet is known for responsive and reliable customer service. On the other hand, Frontier’s customer support team doesn’t have the best reputation.

AT&T Internet vs. Frontier Internet Review

As of February 2021, BroadBandNow’s editorial team has surveyed 324 AT&T Internet customers and asked them to rate AT&T Internet on 6 different criteria - Reliability, Speed, Equipment, Support, Interaction, and Value.

Overall AT&T Internet customers rated them a 3.8 out of 5, which is ranked 1st of the 10 internet provider customers we surveyed in our study.

Reliability
3.9
Speed
3.8
Equipment
3.9
Support
3.7
Interaction
3.6
Value
3.7

As of February 2021, BroadBandNow’s editorial team has surveyed 39 Frontier customers and asked them to rate Frontier on 6 different criteria - Reliability, Speed, Equipment, Support, Interaction, and Value.

Overall Frontier customers rated them a 3.5 out of 5, which is ranked 7th of the 10 internet provider customers we surveyed in our study.

Reliability
3.6
Speed
3.5
Equipment
3.8
Support
3.3
Interaction
3.1
Value
3.5

Frequently Asked Questions About AT&T Internet and Frontier

  • Is AT&T Internet cheaper than Frontier?

    AT&T Internet’s lowest-priced, non-fiber internet-only plan costs $55 per month, whereas Frontier’s lowest-priced, non-fiber internet-only plan costs $49.99 per month.

  • Who has faster speeds — AT&T Internet or Frontier?

    AT&T Internet can reach speeds up to 5 Gbps, while Frontier internet plans have varying speeds.

  • Do AT&T Internet and Frontier have unlimited data?

    AT&T Internet offers unlimited data on its fiber plans, but has a 350 GB monthly data cap on its fixed wireless plan. Frontier has unlimited data on all its internet plans.

  • Do AT&T Internet and Frontier require a contract?

    AT&T Internet doesn’t typically require contracts, although there may be a separate one if you choose a TV package. Frontier requires contracts on most of its internet plans.