AT&T Internet vs. Frontier
AT&T Internet and Frontier Communications rank among the most popular DSL providers in the country, offering service to 21 and 29 states respectively. In addition to fiber internet, AT&T also offers fixed wireless while Frontier provides copper internet in select areas. Along with high-speed internet plans, both providers also supply TV and phone bundles. While each provider offers similar speeds, there are various differences between internet plans that can assist customers in making a decision on which is right for them.
|AT&T Internet vs. Frontier Comparison|
|Speed||25-940 Mbps||30-940 Mbps|
|Service Type||IPBB, Fiber or Fixed Wireless||DSL, Fiber, Fixed Wireless or Copper|
|AT&T Internet vs. Frontier FEATURE COMPARISON|
|Unlimited Data||Select Plans||Yes|
|Contract-Free Plans||Select Plans||Select Plans|
AT&T Internet Internet Deals †Last updated on 7/23/2021
†All plans not available in all areas or to all customers. Verify details with AT&T Internet.
Frontier Internet Deals †Last updated on 7/27/2021
†All plans not available in all areas or to all customers. Verify details with Frontier.
AT&T Internet vs. Frontier Performance Overview
AT&T Internet is the second largest IPBB provider in the U.S. Fiber plans by AT&T are available to an estimated 25.1 million people, and its fixed wireless service is available to 2.7 million people. Customers can choose to bundle their internet service with TV and/or phone.
As the fifth largest DSL provider in the U.S., Frontier Communications offers service to an estimated 33.3 million people in 29 states, with the greatest coverage in California, Florida, and Connecticut. Frontier also offers fiber service to 10.9 million people, making it the fourth largest fiber service provider in the U.S. Depending on where you live, Frontier’s copper service may be an option as it’s only available in 7 zip codes. Customers can bundle their internet with TV and/or phone.
AT&T Internet Installation
AT&T Internet offers two options for installation: professional installation or customers can choose self installation at a reduced rate.
Customers can choose professional installation for all IPBB plans and select fiber plans for a $99 fee, although this fee is waived for certain fiber plans. For a $35 activation fee, customers can choose to self-install.
Frontier Communications also offers professional installation and self installation.
For a fee of $75, customers can choose professional installation or have the fee waived for self installation. An Optical Network Terminal may need to be installed if the technician is installing for fiber service. It’s important that this is placed in a central location. The technician may also need to drill holes for cable.
AT&T Internet Contracts, Equipment Fees & Fine Print
Most of AT&T’s internet plans require a 1-year contract.
Some internet plans offer equipment at no additional fee, while other plans charge $10/month. Early termination fees are $15/month for each month remaining in your contract, however the fees won’t exceed $180. Customers can also choose to use their own router, but using AT&T’s equipment includes an app as well as 24/7 assistance.
Frontier Contracts, Equipment Fees & Fine Print
None of Frontier Communications’ internet plans require a contract.
Equipment fees are not included in the overall pricing. Customers are presented with the option to pay $10/month to rent a modem and router or purchase both equipment for $200—an additional $9.99 for equipment delivery and handling fee. When you end your service, you will need to pay a $9.99 broadband processing fee.
AT&T Internet Data Caps
AT&T Internet has a data cap of 1 TB with $10 for each additional 50GB over (up to $100/month). Customers can purchase unlimited data for $30/month. They can also choose to bundle TV and internet and receive unlimited data at no extra charge.
Frontier Data Caps
Frontier Communications does not have data caps.
Fantastic team and great coverage
Absolutely fantastic! Tech came out to help install and, due to the wiring in our apt, it took a while to find the correct outlets. But he was so patient and helpful and kind, really going above and beyond to make sure things got set up so I could have the level of coverage needed to qualify for work from home. Truly amazing guy, I honestly can't speak highly enough of him. He kept trying long after I suspect most would have given up. Huge THANK YOU to AT&T for the coverage at the right price (literally half the price of the competitor in this area), and more importantly for having such an amazing guy on your team. Thank you.
I travel often and I definitely travel around upstate New York and everywhere I go AT&T is faster and even seems to have more coverage than the others, so I am not sure who is doing the tests, but everywhere I have been, AT&T seems to outperform (also I don’t like AT&T as a company, so trust my honest review here).
FiberOptic is top notch
Installer was very knowledgeable about how networks work and quickly patched in my line where I needed it. 6 months in and I saw an ad for 500/500 for the same price I had been paying for 200/200. A quick chat with sales and I upgraded for free. Highly recommend Frontier FiberOptic service.
Great customer service!! My service technician, went above and beyond to make sure everything with our power box was working correctly after it broke due to a power outage. He even checked out our router, even though I didn't call about it because I mentioned we lose connection a few times a month. My router was a piece of original and old equipment so he gave us a new one which should help with the disconnection we experience and WOW, our internet speed is much faster now. After hearing everyone's nightmare with Frontier's terrible customer service and them not showing up, I was expecting the worst, but they have stepped up their game and I was very happy and can't say enough positive things about the service I received. Thank you!!!
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