About CenturyLink

  • While CenturyLink still functions as the brand name for the company’s residential services, CenturyLink rebranded as Lumen Technologies in 2020.

  • CenturyLink offers internet services in 37 states across the country.

  • In addition to its phone services, CenturyLink offers a variety of internet plans, with download speeds ranging from 15 Mbps to 940 Mbps.

  • CenturyLink acquired Embarq, a large landline phone business, for $6 billion in 2008.

CenturyLink Availability Map. Click for interactive map.

CenturyLink Availability

CenturyLink is a major Digital Subscriber Line (DSL) and fiber internet provider serving residential and business customers nationwide in the United States. Their services mostly leverage “fiber to the loop” landline networks to deliver digital data, which allows for high-speed-yet-affordable internet. CenturyLink offers fiber internet only in select cities, but their total network coverage includes 37 states.

CenturyLink’s core strength is its rural availability, which is made possible by leveraging existing telephone infrastructure to provide internet access. This is what makes DSL one of the most widely available broadband technologies — nearly any house wired for phone service can get DSL service, even if it’s not particularly fast in some areas. CenturyLink has strong speed averages for a DSL-based provider and is known for consistent pricing compared to the cable alternatives chosen by many suburban residents. CenturyLink offers a strong alternative to satellite for rural customers and provides comparably stable service with higher data caps.

CenturyLink Plans and Pricing Overview

Best Features: Things to Consider:
  • Contract-free plans
  • Unlimited data on all plans
  • Option to bring your own modem
  • Limited fiber availability
  • No bundle discounts
  • Plans vary by location

CenturyLink is one of the cheapest internet providers nationwide for fiber internet. AT&T offers a lower-priced fiber gigabit plan, but it’s only cheaper by $5. CenturyLink’s DSL plans are on par with other nationwide DSL providers. What sets CenturyLink apart from competitors like AT&T is its flexible fees. CenturyLink customers are able to waive the monthly equipment lease fee and installation fees. Visit our CenturyLink Plans and Pricing page to see if you can get a free modem and free professional installation.

Plan Connection Type Download Speed Monthly Start Price
Simply Unlimited Internet DSL Up to 140 Mbps $49 per month
CenturyLink Fiber Fiber Up to 940 Mbps $65 per month

For most everyone, CenturyLink’s up to 100 Mbps fiber package should be more than enough. For hard-core streamers and gamers, the gigabit tier may be more suitable. In some areas, however, neither of those plans are available. CenturyLink’s DSL plans offer more availability, but even those speeds vary by location. Some may have access to up to 100 Mbps, while others could be stuck with up to only 1.5 Mbps. The best way to tell which CenturyLink plan is being offered is to compare the plans available near you.

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CenturyLink Internet Speeds

Most CenturyLink DSL connections are what’s known as “Fiber to the loop” connections, which means that subscriber data is transmitted over copper phone lines from the residence to a DSLAM device nearby, which switches over the connection for all subscribers in that area into a fiber line.

In simpler terms, DSL from Centurylink can be thought of as a “phone line” connection. DSL is a major improvement over dial-up internet (which also used phone lines) because it can share the line with phone service while delivering much higher bandwidth and speeds. DSL is typically in the 3 to 35 Mbps range, depending on the network quality in an area. It is usually presented as an alternative to cable in suburban areas, or an alternative to satellite in more rural areas. While the overall speeds are lower than cable, DSL connections are known for being more stable when it comes to speed since they are “direct” connections to the provider, versus the “shared” connection you have with cable internet.

Customer Satisfaction

To date, we’ve collected tens of thousands of customer ratings for CenturyLink. Their total average approval rating is 3.6 out of 5 stars.

CenturyLink gets strong marks for maintaining consistent pricing compared to other providers. While they use the “promotional pricing” strategy that’s near-universal among internet providers, they don’t raise the rate nearly as high as some others once those promotional rates run out.

Availability by State

Alabama 684,399 940mbps
Alaska 184 940mbps
Arizona 5,345,427 940mbps
Arkansas 582,339 940mbps
California 549,553 940mbps
Colorado 4,509,187 940mbps
Connecticut 15,290 940mbps
Delaware 6,258 940mbps
District of Columbia 19,016 940mbps
Florida 3,549,843 940mbps
Georgia 177,114 940mbps
Hawaii 98,695 940mbps
Idaho 1,080,675 940mbps
Illinois 131,692 940mbps
Indiana 531,811 940mbps
Iowa 1,863,063 940mbps
Kansas 243,395 940mbps
Kentucky 76,378 940mbps
Louisiana 233,890 940mbps
Maine 3,708 940mbps
Maryland 66,195 940mbps
Massachusetts 23,437 940mbps
Michigan 206,095 940mbps
Minnesota 3,822,804 940mbps
Mississippi 64,671 940mbps
Missouri 1,359,083 940mbps
Montana 726,415 940mbps
Nebraska 877,876 940mbps
Nevada 1,783,867 940mbps
New Hampshire 7,934 940mbps
New Jersey 319,591 940mbps
New Mexico 1,634,357 940mbps
New York 278,450 940mbps
North Carolina 2,966,324 940mbps
North Dakota 348,483 940mbps
Ohio 1,376,919 940mbps
Oklahoma 30,448 940mbps
Oregon 2,396,466 940mbps
Pennsylvania 785,295 940mbps
Puerto Rico 0 940mbps
Rhode Island 2,109 940mbps
South Carolina 204,439 940mbps
South Dakota 486,157 940mbps
Tennessee 494,448 940mbps
Texas 1,016,986 940mbps
Utah 2,421,480 940mbps
Vermont 40,101 940mbps
Virgin Islands 0 940mbps
Virginia 748,260 940mbps
Washington 4,418,232 940mbps
West Virginia 7,412 940mbps
Wisconsin 837,336 940mbps
Wyoming 419,415 940mbps

Cities and Towns CenturyLink Has Coverage

Provider Awards

Top 3 Fastest DSL Providers Nationwide
Major Provider Category
Top 3 Fastest Internet Providers in 11 states
Major Provider Category
Top 5 Fastest Internet Providers in 21 states
Major Provider Category
Top 10 Fastest Internet Providers in 49 states
Major Provider Category
#1 Fastest DSL Provider in 12 states
Major Provider Category
Top 3 Fastest DSL Providers in 46 states
Major Provider Category
Claim Award

Frequently Asked Questions about CenturyLink

  • Does CenturyLink have cell phone service?

    CenturyLink does not currently have cell phone service. They do offer landline phone service or “digital voice” home phone service in most of their service area.

  • Can I get CenturyLink?

    CenturyLink service is currently offered in 39 states. Contact a CenturyLink agent to do an availability check for your address.

  • Can I pay CenturyLink with Paypal?

    No, Paypal is not one of the standard accepted payment options for CenturyLink bills.