AT&T Internet vs. Windstream

Windstream’s download speeds start at 50 Mbps and reach up to 1 Gbps. In comparison, AT&T Internet’s speeds start a bit slower at 25 Mbps, but have the potential to reach up to 5 Gbps with its fiber plans. Though Windstream generally offers slower speeds with DSL, fixed wireless, and cable, most of its non-fiber plans are faster than AT&T Internet’s plans.

AT&T Internet offers IPBB, fiber, and fixed wireless connections, with non-fiber plans starting at $55 per month. On the other hand, Windstream’s cheapest DSL plan starts at $19.99 per month. The most expensive fiber plan is $188.99 per month for gigabit download speeds via fiber.

Windstream offers new customers who sign up for a Kinetic Internet plan a $100 Visa prepaid card and the first three months of service for free, plus a free modem. AT&T Internet, on the other hand, offers deals with its fiber plans and bundles, such as free HBO Max and Google Stadia.

AT&T Internet has multiple fiber plans, which gives you more choices in download speeds and price. Not everyone needs gigabit speeds, but you might want speeds higher than 100 Mbps. AT&T Internet also offers promotions almost every month, so new subscribers can capitalize on those deals. That said, AT&T Internet does implement fees (more on this below).

Windstream is not only affordable with its monthly pricing but also has a slightly longer list of plan options. If you’re looking for more affordable and flexible plans in areas with limited options for high-speed internet, Windstream might be the better choice. One major downside is that its connection speeds vary greatly.

AT&T Internet vs. Windstream: Bundles Compared

AT&T Internet typically offers better bundles if you want to combine TV services with its internet plans and has some of the best networks like HBO Max, SHOWTIME, STARZ, EPIX, and Cinemax.

Windstream’s bundles are more limited and don’t have an impressive lineup like AT&T Internet. Despite its partnerships with DIRECTV and YouTubeTV, Windstream doesn’t offer bundle discounts.

AT&T Internet vs. Windstream: Extra Fees and Contracts

When comparing AT&T Internet to Windstream, you should be aware of extra or hidden fees and rigid contracts. If you cancel AT&T Internet’s non-fiber plans beyond the 14-day cancellation window after activation, you’ll have to pay an early termination fee of up to $180. Equipment that you don’t return will cost you a fee of up to $150.

Windstream has contract-free plans, allowing more flexibility to switch or upgrade services. It does have a monthly equipment fee, which can cost up to $9.99 per month, depending on the connection type.

Installation

AT&T Internet typically charges a one-time activation fee of $35 and a professional installation fee of $99. However, you can waive the former if you opt for self-installation and the latter, depending on current promotions.

For Windstream, the one-time activation fee is $50, and the professional installation fee is $35. It offers free self-installation kits, including the modem, installation instructions, and available technical support via phone if you want to self-install.

Data Cap

All Windstream plans have unlimited data, whereas AT&T Internet employs a 350 GB data cap for fixed wireless plans and unlimited data for fiber plans or TV bundles.

AT&T Internet vs. Windstream: Customer Satisfaction

AT&T Internet’s customer service has an A+ rating by the Better Business Bureau. The team is known for being responsive and solution-driven when communicating with their customers. Whether you reach out via phone or live chat, you should receive a quick response to resolve your issue.

As for Windstream, its customer service isn’t the best and could use an upgrade in responding to customers’ concerns and issues. It hasn’t received a rating on BBB so far, but based on customer reviews, it hasn’t done a stellar job compared to AT&T Internet.