AT&T Internet and Windstream are two widely available internet service providers in the U.S. Besides being the largest IPBB internet provider, AT&T also offers fiber, fixed wireless, and 5G home internet plans. If you’re looking for fiber, DSL, fixed wireless, or cable internet, Windstream offers multiple plans without an annual contract requirement. While both providers share some similarities, we’ve noted primary differences below.
Pros and Cons By Provider
AT&T Internet Pros:
- Extensive coverage
- Multiple fiber plans
- Ongoing promotions
- Reputable customer service
AT&T Internet Cons:
- IPBB speeds can be slow
- Fiber is not available in the entire footprint
- Month-to-month plans
- Unlimited data
- Affordable prices
- Widely available
- No bundle discounts
- Lacks fiber coverage
AT&T has multiple fiber plans that give you more choices in speeds and prices. Not everyone needs gigabit speeds, but you might want speeds higher than 100 Mbps. AT&T also offers promotions almost every month, so new subscribers can capitalize on those deals.
Windstream is not only affordable with its monthly pricing, but also has a slightly longer list of plan options. If you’re looking for more affordable and flexible plans in areas with limited options for high-speed internet, Windstream might be the better choice. One major downside is that its connection speeds vary greatly.
Windstream Offers the Best Bundles
While AT&T offers bundles on home phone and cellular services, Windstream just has more to offer when it comes to bundles. Windstream provides customers with TV, phone, internet security, and home security options. So, if you’re looking to bundle, Windstream is the better option.
AT&T Beats Windstream When It Comes to Fees
AT&T Offers Free Installation
AT&T offers a self-install option for most of its internet plans. You should know, however, that certain high-tier plans will require professional installation that will come with a fee of $99. On the other hand, Windstream’s professional installation costs just $35, which is significantly lower than many competitors. However, it’s unlikely to waive that fee.
Windstream Doesn’t Have Data Caps
AT&T offers unlimited data for most of its plans but not all of them. AT&T fixed wireless and IPBB plans come with data caps. For its part, Windstream doesn’t have data caps.
AT&T Internet Outperforms Windstream in Customer Satisfaction
AT&T Internet enjoys a higher satisfaction ranking than Windstream, especially when considering awards from J.D. Power and the American Customer Satisfaction Index (ACSI). Consider our internal reviews using the information below:
AT&T Internet vs. Windstream Internet Review
We asked BroadbandNow users to review AT&T Internet based on four core attributes: Customer Service, Reliability, Speed, and Value.
BroadbandNow readers submitted 3107 for AT&T Internet. AT&T Internet earned an average score of 3.39 out of 5.
We asked BroadbandNow users to review Windstream based on four core attributes: Customer Service, Reliability, Speed, and Value.
BroadbandNow readers submitted 1431 for Windstream. Windstream earned an average score of 3.03 out of 5.