BroadbandNow’s review data for Windstream shows that some customers appreciate the service’s availability in underserved rural areas and that many find installation experiences with local technicians to be friendly and efficient. Users mention periods of stable, reliable service—especially in areas with newer infrastructure—and some highlight that Windstream offers plans with no data caps, which can be important for families and heavy internet users. Price incentives or introductory deals are occasionally mentioned as beneficial. However, feedback is mixed and sometimes negative regarding customer service responsiveness, billing clarity, unexpected price increases, and speed, and some customers report experiencing outages. Some longtime users report improvement in service quality over time or after upgrades.
About Our Kinetic Customer Reviews
Internet service provider Kinetic is most popular in rural areas, which it serves with a combination of rural DSL and fixed wireless internet. Fixed wireless, as the name suggests, doesn’t require cable or telephone line infrastructure. Instead, it relies on mobile networks like the ones used for smartphones. That can limit Kinetic’s speeds, but it also helps the company reach areas that aren’t served by other ISPs. The reviews that customers have submitted to our impartial Kinetic reviews database are percent positive.