Xfinity vs FairPoint: Side by Side Comparison
Xfinity from Comcast and Consolidated Communications (formerly known as Fairpoint Communications) are two of the largest internet providers in the U.S. offering both cable and fiber to millions of customers. Xfinity from Comcast is the largest cable provider in the U.S. while Consolidated Communications is the 7th largest DSL provider. Both providers offer TV, phone, internet, and home security bundles, with a wide range of services and prices. While they both offer similar options, there are a few key differences notated below.
|Xfinity vs. FairPoint Comparison|
|Speed||15-2,000 Mbps||10-1,000 Mbps|
|Service Type||Cable or Fiber||DSL, Fiber, Cable, Copper or Fixed Wireless|
|Xfinity vs. FairPoint FEATURE COMPARISON|
|Unlimited Data||Select Plans||Yes|
|Contract-Free Plans||Select Plans||Select Plans|
Xfinity Internet Deals †
†All plans not available in all areas or to all customers. Verify details with Xfinity.
FairPoint Internet Deals †
†All plans not available in all areas or to all customers. Verify details with FairPoint.
Xfinity vs. FairPoint Performance Overview
Xfinity from Comcast is the largest cable provider in the United States with service in 40 states reaching an estimated 112.1 million cable customers and 19,000 fiber customers, now with no data caps. As the largest cable provider, customers can take advantage of their internet bundles available with TV, phone, and home security. With cable and fiber internet available, customers can choose the service that’s right for them, with or without a contract.
Consolidated Communications is the 7th largest DSL provider in the United States reaching an estimated 4.5 million people. They offer a wide range of internet services—DSL, fiber, cable, copper, and fixed wireless internet access—in 22 states. Its fiber service is available to approximately 1.4 million people, cable service is available to approximately 202,000 people, and fixed wireless service is available to approximately 37,000 people. Customers can also bundle services with TV and phone, and take advantage of their zero data caps.
Xfinity from Comcast offers two different installation methods—self and professional—but pricing and connection type availability depends on location and packages. Those living outside of an area already wired for Comcast service will be required to pay for professional installation, which starts at $90. Customers in areas already wired for Xfinity service may opt for self-installation which starts at $15. There are several packages and bundles in which these fees may be lowered or waived.
Consolidated Communications Installation
Consolidated Communications offers free professional installation with the majority of their packages and services. Depending on how rural your location is, the installation prices may change. While they do offer free installation, customers should note they charge a $10/month Wifi Maintenance Fee and prices are subject to change at any time.
Xfinity Contracts, Equipment Fees & Fine Print
Xfinity offers both contract and contract-free service options, although availability varies from area to area.
Most plans from Xfinity require a 1-2 year contract. You can opt to go contract-free for an additional monthly fee of $10, which will incur no early termination fees. Those under contact who do cancel early will need to pay $10/month for the remainder of their contract in termination fees. While speeds for Xfinity can also vary by location, they range from 15 Mbps to 2,000 Mbps, and modem rentals start at $14 a month, but this fee can be lowered or waived depending on the plan or service selected.
Consolidated Communications Contracts, Equipment Fees & Fine Print
Depending on the package and service selected, most Consolidated Communications internet plans require a 2-year contract.
Speeds can range from 6 Mbps to 1,000 Mbps, though speed will depend greatly on location and service provided. Customers should note that termination fees vary depending on the selected plan, and in many cases, customers are required to put down a deposit when signing a contract in case of early termination. Customers will incur an additional $1 paper invoice fee each month to receive a paper bill in the mails and a $10/month Wifi maintenance fee which pays the monthly lease and support of the in-home equipment, though these fees may be lowered or waived under certain plans.
Xfinity Data Caps
Xfinity from Comcast includes many plans and packages with no data caps, though there are several areas that have a 1 TB data cap, which is usually more than enough data for most households. If you live in one of these areas—or select a plan with data cap limitations—you can purchase an additional 50 GB a month for $10 more per month.
Consolidated Communications Data Caps
Consolidated Communications offers DSL, fiber, cable, copper, and fixed wireless internet plans all with no data caps. There are no additional fees or overages depending on usage.
First time Xfinity subscriber. Exceeded my expectations. I can honestly say I was very impressed with all aspects of Xfinity. I just purchased a home in Delray Beach FL. From the initial appointment call to complete installation, Xfinity exceeded my expectations. Very impressed with the Tech. The tech arrived early. He introduced himself and ask me about my expectations. He explained what he was going to do and would have me watching NFL football today. Walked me through the setup and all options of the remote. I ordered cable and internet. I will say the internet service is faster than others. Very impressed with Xfinity.
Customer service is hard to reach
The internet speed is good when it’s working, but calling the customer service number to speak with an agent when you need assistance is impossible.
Hard working group of guys!
We recently had a tornado and the guys at our local office worked after hours to get it fixed. I know They could have gone home and made it the next day. But, they stayed probably 4 hours late getting it back on for people. I appreciate Consolidated in our area.
Good company, slow speeds.
Now I am just a renter and this internet is provided by the landlord, the landlord also has his own custom router installed so this could be attributed to the problem with the slow speeds. I have dealt with 3 blackouts in the last year that would range from 2 days (which was at the start of COVID) to about 30 minutes. Their Customer Service is fantastic, well-informed people who are kind and patient. I do not know my speeds because of my landlord but I have about a 10ms ping slower than my mates to the same servers when we live a block away from each other. I get a usable 2-16mbps down depending on the time of day, and a consistent 20mbps up. Great for upstreaming video when I am hosting video tutoring sessions and uploading recordings online, not so great if I need to download files.
Xfinity vs. FairPoint Coverage Availability
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FairPoint Coverage & Availability
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