Xfinity mainly offers cable internet plans with one fiber plan, whereas Windstream offers several connection types, including DSL, fixed wireless, cable, and fiber. The former’s download speeds go up to 3 Gbps, making it one of the fastest internet providers in the U.S. Windstream’s download speeds reach up to 1 Gbps on a fixed wireless or fiber connection. If gigabit speeds are your top concern, both Xfinity and Windstream are premium choices.
Xfinity and Windstream are popular internet service providers that offer various high-speed internet plans at affordable rates. If you’re looking for TV bundles, Xfinity has multiple options with hundreds of channels. Windstream is best known for its availability in rural areas where high-speed internet is hard to find. Below, we take a closer look at how Xfinity and Windstream compare so you can choose the one that’s right for you.
Xfinity isn’t short on deals, which typically include monthly discounts, free streaming service subscriptions, price guarantees, and free equipment. On the other end, Windstream’s deals are usually a certain value of credit and free months of fiber internet service. Check back on the providers’ websites for current deals as they usually change on a monthly basis.
Pros and Cons By Provider
- Ongoing promotions
- Extensive bundle options
- Ultra-fast gigabit speeds
- Nationwide coverage
- Excellent customer service
- Contracts required for best deals
- Expensive fiber plan
- No data caps
- No required contracts
- Multiple connection types
- Available in rural areas
- Gigabit speeds
- Unreliable customer service
- Plans vary by location
Xfinity excels in its customer service and bundle options but could improve in offering deals for non-contract internet plans and lowering the price for its fiber plan. That said, its download speeds are reliable and lightning-fast.
Windstream has no data caps or required contracts for its internet-only plans. Also, because it has extensive rural coverage, it serves residents who don’t always get access to fast download speeds. Its pitfalls are that its customer service doesn’t have the best reputation and not all plans are available in the areas that it covers.
All in all, Xfinity and Windstream have their strengths and flaws, so depending on what you prioritize, one could be the better provider over the other.
Xfinity vs. Windstream: Packages Compared
Xfinity is probably best known for its bundle options, which include internet, TV, and phone services. Prices are also more affordable than what other leading ISPs offer, and each package with an internet plan has download speeds up to 3 Gbps.
Windstream also offers packages with internet, TV, and phone services, and prices are much cheaper than Xfinity’s. However, download speeds for its internet plans only reach up to 2 Gbps for bundles. It also partners with DIRECTV to provide TV service, whereas Xfinity has its own TV service.
Xfinity vs. Windstream: Extra Fees and Contracts
Xfinity doesn’t require contracts, but if you want monthly discounts, you’ll have to sign one. Plus, you get a two-year price guarantee under a contract. Windstream also doesn’t require contracts, but you’ll end up paying a higher monthly rate after the first 12 months.
Both Xfinity and Windstream charge a one-time professional installation fee but it’s cheaper than other competitors. Customers can opt for self-installation from both providers, depending on the plan, but you might have to pay extra for a kit. Also, be aware of activation fees.
Xfinity’s fiber plan doesn’t have data caps, but its cable plans have a 1.2 TB data cap. Windstream doesn’t have data caps on any of its internet plans, giving you unrestricted access to the internet.
Xfinity vs. Windstream: Customer Satisfaction
Xfinity has an A+ rating by the Better Business Bureau for its reliability, superior speeds, and durable equipment. Meanwhile, Windstream falls behind Xfinity significantly and has received numerous complaints from customers about connection slowdowns and billing issues.
Xfinity vs. Windstream Internet Review
We asked BroadbandNow users to review Xfinity based on four core attributes: Customer Service, Reliability, Speed, and Value.
BroadbandNow readers submitted 6012 for Xfinity. Xfinity earned an average score of 3.45 out of 5.
We asked BroadbandNow users to review Windstream based on four core attributes: Customer Service, Reliability, Speed, and Value.
BroadbandNow readers submitted 1389 for Windstream. Windstream earned an average score of 3.03 out of 5.