A Side-by-Side Comparison of Cox Communications and Verizon Fios in 2023.
Cox and Verizon Fios Service in 2022:
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Leading internet service providers Cox Communications and Verizon Fios offer a variety of customizable high-speed internet plans with fast download and upload speeds. As one of the largest cable providers in the U.S., Cox offers internet plans with speeds up to 1 Gbps, whereas Verizon Fios offers fiber speeds up to 940 Mbps. With similar price points, Verizon Fios offers unlimited data, and Cox has greater availability and higher download speeds. Below, we go over how these two ISPs compare.
100 Mbps -1 Gbps
$49.99 - $99.99/mo.
Cable, Fiber
$14 a month
1 TB
300 Mbps -940 Mbps
$49.99 - $89.99/mo.
Fiber
$0 a month
Unlimited Data
Cox offers both cable and fiber internet services, whereas Verizon Fios has internet plans that offer fast fiber internet speeds of up to 940 Mbps. Cox’s download speeds go up to 1 Gbps.
In terms of pricing, Cox offers more affordable internet plans. However, several Cox internet plans require one-year term agreements for customers to obtain a monthly discount. Verizon Fios offers plans starting at $49.99 per month with AutoPay.
Both Cox and Verizon Fios typically offer options for prepaid internet and free internet for eligible low-income households through the Affordable Connectivity Program. In terms of better value, Cox offers more affordable plans and higher speeds, including a monthly discount for customers that sign up for the one-year term agreement. Both providers offer a variety of sign-up perks during certain promotions.
Cox Pros
Cox Cons
Verizon Fios Pros
Verizon Fios Cons
Cox offers more affordable high-speed cable internet options starting at $49.99 per month but requires a one-year term agreement for the discount. Although Verizon Fios has slightly higher prices and requires AutoPay, its plans offer the best value for a fiber-optic internet connection with no buffering and unlimited data. Both Cox and Verizon Fios require equipment fees, but the latter doesn’t enforce early termination fees since its plans are contract-free.
Cox offers a variety of customizable packages to help customers save on their internet, TV, and phone services each month. Prices vary depending on customer location and service availability.
Verizon Fios typically offers a free streaming services bundle that includes a waived setup fee when signing up for one of its plans. Other perks may include a free wireless headset and controllers for gamers. In terms of the better bundle, Cox offers more options at affordable prices.
Cox requires a one-year term agreement for its internet plans. Customers that end their contract early may face hefty early termination fees. Verizon Fios doesn’t require a contract, so you won’t be hit with early termination fees if you decide to cancel your service prematurely.
Cox offers both professional installation and self-installation for a fee. Customers who prefer to self-install their Cox equipment can consult the Cox Easy Connect box for instructions. Verizon Fios has a professional installation fee, but if you order a Verizon Fios plan online, you waive this fee.
Cox’s internet plans come with a monthly data cap of 1.25 TB, whereas Verizon Fios offers unlimited data for its plans. Those who go over the data cap for Cox will have to pay a $10 charge for every 50 GB over the data allowance.
Both Cox and Verizon Fios have an A+ customer satisfaction rating and are accredited businesses by the Better Business Bureau.
As of February 2021, BroadBandNow’s editorial team has surveyed 123 Cox customers and asked them to rate Cox on 6 different criteria - Reliability, Speed, Equipment, Support, Interaction, and Value.
Overall Cox customers rated them a 3.6 out of 5, which is ranked 3rd of the 10 internet provider customers we surveyed in our study.
As of February 2021, BroadBandNow’s editorial team has surveyed 205 Verizon Fios customers and asked them to rate Verizon Fios on 6 different criteria - Reliability, Speed, Equipment, Support, Interaction, and Value.
Overall Verizon Fios customers rated them a 4 out of 5, which is ranked 10th of the 10 internet provider customers we surveyed in our study.