Cox vs Verizon Fios: Side by Side Comparison

Enter your zip code below to see if Cox or Verizon Fios offers service in your area.

Cox vs Verizon Fios

While Verizon Fios has caused a lot of excitement amongst broadband “power users” thanks to their 100% fiber network, offerings from Cox communications are often similarly priced, and sometimes even win out on speed and quality of service. Ultimately, picking a provider comes down to figuring out which has a stronger network in your area, and which has the best offers so far as add-on subscriptions and customer service.

Cox Communications AT A GLANCE

  • Sales: (844) 547-8341
  • Support: (800) 818-0679

(844) 547-8341

$29.99 to $69.99 / mo.

10 mbps to 300 mbps

2.0 mbps to 30 mbps

63%63%

Cable

Current: 11th ↓ (-2)

Verizon Fios AT A GLANCE

  • Sales: (844) 624-1149
  • Support: (800) 837-4966

(844) 624-1149

$39.99 to $74.99 / mo.

50 mbps to 940 mbps

50 mbps to 880 mbps

73%73%

Fiber

Current: 6th ↑ (+2)

Cox OVERVIEW

Cox Communications is a cable broadband provider offering cable Internet, TV, and phone service in addition to connected home security and automation products in several states across the US.

Verizon Fios OVERVIEW

Verizon FiOS is a provider of fiber broadband Internet, TV, and phone services. They offer 100% fiber connectivity and have one of the largest pure fiber networks on the market.

Cox INTERNET DEALS †

  • $29.99 for 15 mbps Cable
    • 15 mbps ↓ and 2.0 mbps ↑ w/ a 1024 GB/mo data cap
    • 1-year promo rate. Regular rate is $59.99.
    • Setup: $20.00 (Includes self install (shipment).)
    • Modem w/ WiFi: $9.99/mo
    • Call (844) 547-8341 to setup service.
  • $49.99 for 100 mbps Cable
    • 100 mbps ↓ and 10 mbps
    • 2-year promo rate. Regular rate is $79.99.
    • Setup: $20.00 (Includes self install (shipment).)
    • Modem w/ WiFi: $9.99/mo
    • Call (844) 547-8341 to setup service.
  • $69.99 for 300 mbps Cable
    • 300 mbps ↓ and 30 mbps ↑ w/ a 1024 GB/mo data cap
    • 2-year promo rate. Regular rate is $99.99.
    • Setup: $0 (Free professional installation.)
    • Modem w/ WiFi: $9.99/mo
    • Call (844) 547-8341 to setup service.
Last updated on 8/22/2017

†All plans not available in all areas or to all customers. Verify details with Cox.

Verizon Fios INTERNET DEALS †

  • $39.99 for 50 mbps Fiber
    • 50 mbps ↓ and 50 mbps ↑ w/ no data cap.
    • 1-year promo rate. Regular rate is $49.99.
    • Up to a $500 credit to help cover an early termination fee for select customers switching to Fios.
    • Setup: Setup fee waived when you order online ($90 value).
    • Modem w/ WiFi: $10/mo or one-time $199
    • Call (844) 624-1149 to setup service.
  • $64.99 for 100 mbps Fiber
    • 100 mbps ↓ and 100 mbps
    • 1-year promo rate. Regular rate is $74.99.
    • Up to a $500 credit to help cover an early termination fee for select customers switching to Fios.
    • Modem: $10/mo
    • Call (844) 624-1149 to setup service.
  • $74.99 for 150 mbps Fiber
    • 150 mbps ↓ and 150 mbps ↑ w/ no data cap.
    • Up to a $500 credit to help cover an early termination fee for select customers switching to Fios.
    • Setup: Setup fee waived when you order online ($90 value).
    • Modem w/ WiFi: $10/mo or one-time $199
    • Call (844) 624-1149 to setup service.
Last updated on 7/21/2017

†All plans not available in all areas or to all customers. Verify details with Verizon Fios.

Cox: DATACAPS From 1024 GB/mo.

We have found plans that include datacaps. Cox offer plans with data caps regionally or nationwide. Be sure to verify plan details before purchasing.

Verizon Fios: NO DATACAP FOUND

We have not found plans that include data caps. This doesn't mean Verizon Fios doesn't have data caps, just that we haven't found them when collecting their plans. Always verify plan details before purchasing.

Cox's TECHNOLOGY

The company delivers broadband Internet service via a hybrid fiber coaxial (HFC) network. While the “backbone” of the network transmits data over next-generation fiber optic cables, these cables terminate at nodes within neighborhoods which then branch off via coaxial cable to serve individual subscribers.[2]

Any given node may serve anywhere from 50–2,000 residences, using a technology called “statistical multiplexing” to effectively share bandwidth between customers on a node. This is why cable Internet sometimes slows down at peak usage times, when dozens to hundreds of Internet users try to send and receive data over the same fiber-optic cable simultaneously.

Verizon Fios's TECHNOLOGY

Verizon Fios offers broadband internet, TV, and home phone service to consumers using their fiber-to-the-home (FTTH) network.

Fios was one of the first major telecom companies to deploy a large fiber optic network. They have sold parts of their network to Frontier in recent years. Regardless, Fios is still available in a handful of states.

Unlike hybrid networks, FTTH carries data over next-generation fiber optic cables all the way to a subscriber’s doorstep. The core drawback to an FTTH network layout is that it costs an Internet provider significantly more to build up-front, thanks to the high cost of fiber cable combined with the cost of labor to install that cable underground throughout an area.[3]

That said, FTTH is generally considered the “gold standard” of consumer internet connections because it offers the lowest latency and highest bandwidth capabilities.

Cox INSTALLATION

Cox encourages customers to self-install if possible. Assuming a residence has already been wired for Cox service, self-installation is simple using the instructions provided on the Cox website. Going this route will save money up-front for cost-conscious buyers.

On the other hand, if a residence hasn’t been wired for cable service before, it will be necessary to schedule a time for professional installation by a technician through the provider. Professional installation is also available for customers who simply don’t want to mess around with the cables and configuration themselves.

Verizon Fios INSTALLATION

If your residence or business has already had Fios service then you may be able to “self install” your service, but for many consumers, professional installation is recommended.

Professional Installation: During professional installation, a Fios technician will use fiber optic cables to wire your location to the Fios’ network. They will also install an Optical Network Terminal (ONT) to which your Fios router connects to get you internet access. Depending on your location’s existing wiring, the technician may need to run ethernet or coaxial cable get you setup.

Cox RATINGS AND REVIEWS

47%47% Customer Rating

46.5% recommendation rating according to 26,384 verified Cox users.

Verizon Fios RATINGS AND REVIEWS

62%62% Customer Rating

62.0% recommendation rating according to 20,959 verified users.

Cox COVERAGE & AVAILABILITY

Cox Communications Interactive SVG Map showing broadband coverage.

Verizon Fios COVERAGE & AVAILABILITY

Verizon Fios Interactive SVG Map showing broadband coverage.

Triple play vs double play

Bundle to get the most bang for your buck

Shopping for broadband Internet quickly gets complicated when you realize that it comes from the same companies offering TV and phone service. While Americans are shedding landlines and traditional TV service at a record rate, providers still want to sell it, and will often offer steep discounts to keep their TV and phone customers on board.

This is great for shoppers who also want home phone and TV service. If you’re in this camp, keep an eye out for “double play” and “triple play” offers, usually referring to combination Internet/TV or Internet/TV/phone plans. In some cases, bundling more services will even result in a cheaper overall monthly bill — just make sure the price is locked in so you don’t get stuck paying for services you don’t use.

Look into the fine print

Early termination fees and hidden costs can add up

Speaking of extra fees, there are two “small print” details to keep an eye on when comparing plans. First, ETFs (early termination fees), which penalize customers for breaking a contract early. Second, hidden fees are known to show up on bills, and often make their way onto monthly broadband bills by accident or unnecessarily.

If you see fees you don’t remember discussing when you signed up on your bill, don’t hesitate to call the provider and get an explanation. Home broadband is a serious decision, so don’t sign up without bothering to read through the fine print.[1]

Last updated on 8/22/2017.

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