Leading internet service providers Cox and Verizon Fios offer a variety of customizable high-speed internet plans with fast download and upload speeds. As one of the largest cable providers in the U.S., Cox offers internet plans with speeds up to 2 Gbps, whereas Verizon Fios offers fiber speeds up to 2 Gbps. With similar price points, Verizon Fios offers unlimited data, and Cox has greater availability and higher download speeds. Below, we go over how these two ISPs compare. In terms of pricing, Cox offers more affordable internet plans, with offerings starting at per month. Verizon Fios will give you a discount when you sign up with AutoPay.
Both Cox and Verizon Fios typically offer options for prepaid internet and free internet for eligible low-income households through the Affordable Connectivity Program. In terms of better value, Cox offers more affordable plans and higher speeds, including a monthly discount for customers who sign up for the one-year term agreement. Both providers offer a variety of sign-up perks during certain promotions.
Pros and Cons By Provider
- Multiple connection types
- Fiber and cable offerings
- Fast download speeds
- Free installation with online orders
- Limited fiber availability
- Must bundle for the best deal
Verizon Fios Pros
- No data caps
- Fast fiber speeds
- Contract-free plans available
- Impressive sign-up promotions
- Double and Triple Play bundles
Verizon Fios Cons
- Limited availability
- Price hikes possible
Cox Takes the Lead With the Best Bundles
Both Cox and Verizon Fios give you the option of “bundling” or combining multiple services at a discount. However, Cox is the better option in this category, thanks to its offering of internet, TV, phone, mobile, and smart home services, with its cheapest Triple Play bundle starting at $111 per month. Verizon, similarly, offers wireless, TV, phone, and internet, but it lacks the smart home integrations that Cox offers.
Verizon Fios Edges Past Cox With the Fine Print
Both Verizon Fios and Cox Offer Free Installation
Verizon High Speed Internet has a one-time installation fee of $99, but you can usually have it waived as part of your service plan. Similarly, you can enjoy no installation fees with Cox when you choose the self-install option. Otherwise, you can expect to pay $100 for professional installation.
Verizon Doesn’t Have Data Caps
Cox’s internet plans come with a monthly data cap of 1.25 TB, whereas Verizon Fios offers unlimited data for its plans. Those who go over the data cap for Cox will have to pay a $10 charge for every 50 GB over the data allowance, but customers also have the option of upgrading to the Unlimited Additional Data Plan and enjoying truly unlimited internet at an additional cost.
Cox vs. Verizon Fios Internet Review
We asked BroadbandNow users to review Cox based on four core attributes: Customer Service, Reliability, Speed, and Value.
BroadbandNow readers submitted 1981 for Cox. Cox earned an average score of 3.65 out of 5.
We asked BroadbandNow users to review Verizon Fios based on four core attributes: Customer Service, Reliability, Speed, and Value.
BroadbandNow readers submitted 1310 for Verizon Fios. Verizon Fios earned an average score of 3.61 out of 5.