BroadbandNow’s review data for Verizon Fios shows that many customers appreciate the fast internet speeds, reliable connectivity in well-served areas, and thorough service from knowledgeable technicians. Customers who had smooth installation and strong regional coverage tend to be highly satisfied and note that streaming and multi-device use are robust when the network is working optimally. Positive mentions also include prompt and patient customer service experiences, especially with live agents. Some users value the comprehensive bundles and options, including TV and phone services for households. However, there are mixed opinions regarding billing clarity, perceived value, and customer support consistency. Issues arise for some customers around contract changes, promotional offers, or technical support, but the most consistent praise centers on speed, uptime, and the benefits of fiber technology for connected homes.
About Our Verizon Fios Customer Reviews
Verizon offers a few different types of internet connections, including DSL and 5G home internet. Verizon Fios is the company’s fiber-optic network, which means that it’s among the fastest home internet options available. Verizon Fios plans are among the best options Verizon offers, and they’re popular in major markets across the country.
On this page, we collect reviews from real Verizon Fios customers. So far, percent of them have been positive. For the best price on Verizon Fios (as well as other Verizon internet options), be sure to check out our Verizon deals page.
