Optimum and Verizon High Speed Internet offer a variety of plans and customizable packages. Both leading internet service providers are great choices, with Verizon offering DSL options with wide coverage and Optimum offering cable and fiber optic solutions with fantastic speeds. For help finding the best provider, we’ve compiled a comparison guide between Optimum and Verizon to see which one meets your needs. Optimum offers both cable and fiber internet services, whereas Verizon High Speed Internet offers DSL internet plans. Compared to Verizon, Optimum offers faster download speeds of up to 8 Gbps on a fiber network.
Both Optimum and Verizon High Speed Internet typically offer prepaid reward cards, free subscriptions to streaming services for a certain period of time, and free equipment for new customers. Both providers also participate in the Affordable Connectivity Program, which provides qualifying households up to a $30 monthly bill credit towards their internet service.
Pros and Cons By Provider
Optimum by Altice Pros
- Multiple connection types
- Fast download speeds
- No data caps or contracts
- Free installation with online order
- Bundling options
Optimum by Altice Cons
- Limited availability
- Low customer service ratings
Verizon High Speed Internet Pros
- Internet and phone bundle available
- Reliable network
- Excellent customer service
- Contract-free options
- No data caps
Verizon High Speed Internet Cons
- Fewer plan options
- Slow DSL download speeds
Optimum Offers the Best Bundles
Both Optimum and Verizon High Speed Internet offer great bundles that conveniently offer multiple different services at a discount. However, with bundles featuring TV, phone, and internet service starting at just $75 per month, Optimum is the superior choice. Verizon’s bundles are generally more expensive, though they do come with great perks.
Optimum and Verizon High Speed Internet Have a Similar Fee Structure
Both Providers Offer Free Installation
Both Optimum and Verizon Verizon High Speed Internet waive the professional installation fee when you order online. For select plans, they also let you self-install your internet service.
Neither Provider Has Data Caps
Optimum and Verizon High Speed Internet don’t have any data caps on their internet plans, giving you unlimited internet for your household’s needs.
Verizon High Speed Internet Outperforms Optimum in Customer Satisfaction
Optimum isn’t accredited by the Better Business Bureau and has poor customer ratings and thousands of complaints closed in recent years. Meanwhile, as a leading internet provider, Verizon High Speed Internet offers great customer service with high ratings from the BBB and American Customer Satisfaction Index (ACSI). In terms of reliability and communication, Verizon responds to customers in a prompt manner.
Optimum vs. Verizon High Speed Internet Internet Review
We asked BroadbandNow users to review Verizon High Speed Internet based on four core attributes: Customer Service, Reliability, Speed, and Value.
BroadbandNow readers submitted 736 for Verizon High Speed Internet. Verizon High Speed Internet earned an average score of 2.84 out of 5.