Spectrum vs. Windstream

A Side-by-Side Comparison of Spectrum and Windstream Internet Service in 2022

Spectrum and Windstream Service in 2022:

Spectrum has 7 plans:

View Spectrum and Windstream Service in 2022:

Spectrum and Windstream are internet service providers that deliver fast download speeds perfect for gaming, streaming, or working. They don’t require contracts and instead opt for month-to-month plans. They also have no data caps. While both providers service more than half of the U.S., they have a larger presence in several core states.

Spectrum vs Windstream Overall Comparison

Spectrum vs Windstream Overall Comparison

  • Speed

    200 Mbps -1 Gbps

  • Pricing

    $49.99-89.99/mo.

  • Service Type

    Cable, Fiber

  • Equipment Fee

    $0 a month

  • Data Cap

    Unlimited Data

  • Speed

    50 Mbps -1 Gbps

  • Pricing

    $39.99-89.99/mo.

  • Service Type

    DSL, Fiber, Copper, Cable, Fixed Wireless

  • Equipment Fee

    $11 a month

  • Data Cap

    Unlimited Data

Spectrum plans have two connection types – cable and fiber – with three different speeds. While cable internet has more coverage, fiber is only available in select areas such as larger cities. Pricing for its internet-only plans starts at $49.99 a month. If you want to save money while taking advantage of multiple services, bundle your internet plan with Spectrum TV and phone services.

Windstream offers various plans that use DSL, fixed wireless, cable, and fiber connections. Plans and pricing vary by location, but its cheapest DSL plan is $59.99 and its cheapest fiber plan is $69.99. Similar to Spectrum, Windstream offers bundles if you want more than one type of service.

Spectrum vs Windstream: Best Deals

Internet Deals

Spectrum typically offers a free Peacock Premium subscription with eligible internet plans. Like other streaming services, Peacock has original shows you can’t find anywhere else.

Windstream deals, on the other hand, include some type of online credit that’s applied to the first month’s bill. If you live in an area that has fiber availability, you might qualify for their three-month gig speed upgrade promotion.

Pros and Cons By Provider

Pros and Cons By Provider

Spectrum Pros

  • Gigabit download speeds
  • Free modem
  • Quick speeds at every plan level
  • Unlimited data
  • Expansive availability
  • No contracts

Spectrum Cons

  • Upload speeds can be slow
  • Few promotions for existing customers

Windstream Pros

  • Gigabit fiber speeds
  • Unlimited data
  • Affordable prices
  • Extensive rural availability
  • Free self-installation kit
  • Month-to-month plans

Windstream Cons

  • Plan availability based on location
  • Spotty customer service

Spectrum Internet is available in most states with quick download speeds regardless of which plan you get. Plans include a free modem for new customers, meaning no hidden fees. While there’s plenty of reason to switch to Spectrum, they don’t have many incentives for existing customers.

Windstream offers a wide variety of affordable plans with unlimited data. Available plans vary based on location, but Windstream makes a point of extending its services in rural areas. Although their customer service isn’t always top-notch, you can bypass the need for a technician and opt for the free self-installation kit.

Spectrum vs. Windstream: Packages Compared

You can bundle your Spectrum Internet plan with a new mobile plan and get unlimited data for a fixed price a month per phone line. Internet and TV bundles are also available, but you might have to sign a contract for the TV service. Also, make sure to ask about waiving activation fees.

Windstream partners with several different TV providers such as DISH, DIRECTV, and YouTube TV. It also has its own Kinetic TV service. Depending on how robust you want your bundle to be, whether you want more channels or networks, pricing will be higher.

Spectrum vs. Windstream: Extra Fees and Contracts

Neither Spectrum nor Windstream requires a contract. However, the promotions they offer during initial signup will disappear after a year. Windstream does have an $11 per month equipment fee and Spectrum charges $10 per month for a modem lease.

Installation

Spectrum offers professional installation for a one-time fee of $49.99. However, if you have your own equipment and want to self-install, you only need to pay a $19.99 WiFi activation fee.

Windstream’s professional installation fee is $35, and the activation fee is $50. You can avoid these fees if you order online or speak to a service representative over the phone.

Data Cap

Spectrum internet plans have unlimited data. Windstream also doesn’t have a data cap on its internet plans.

Spectrum vs. Windstream: Customer Satisfaction

Spectrum has a B+ rating on the Better Business Bureau and many negative reviews are related to simple issues such as long wait times. However, if you’re experiencing an outage, you can check out the “Outage Info” area on its website before calling customer service.

Windstream has a rating of 3.7/5 stars on Consumer Affairs. Like Spectrum and many other providers, speeds can slow down from time to time. However, customer reviews show that Windstream has been helpful and able to re-establish connections quickly.

Spectrum vs. Windstream Internet Review

As of February 2021, BroadBandNow’s editorial team has surveyed 283 Spectrum customers and asked them to rate Spectrum on 6 different criteria - Reliability, Speed, Equipment, Support, Interaction, and Value.

Overall Spectrum customers rated them a 3.4 out of 5, which is ranked 4th of the 10 internet provider customers we surveyed in our study.

Reliability
3.6
Speed
3.6
Equipment
3.7
Support
3.3
Interaction
3.3
Value
3.2
As of June 2022, BroadBandNow’s editorial team has not been able to survey enough Windstream customers to provide a comprehensive understanding of how this service is meeting customers’ needs or expectations.

Frequently Asked Questions About Spectrum and Windstream

  • Is Spectrum cheaper than Windstream?

    Spectrum’s lowest-priced internet-only plan is $49.99 per month, while Windstream’s lowest-priced, internet-only DSL plan is $59.99 per month.

  • Who has faster speeds — Spectrum or Windstream?

    Both providers have download speeds that can reach up to 1 Gbps.

  • Do Spectrum and Windstream have unlimited data?

    Both Windstream and Spectrum offer unlimited data.

  • Do Spectrum and Windstream require a contract?

    While neither provider requires a contract, they promote discounted rates if you agree to a year-long commitment.