Verizon Fios vs Xfinity Internet

Verizon Fios and Xfinity are some of the largest broadband internet providers in the United States. Verizon Fios is a 100% fiber-based network that offers service in nine states across the nation. Xfinity is the leading cable internet provider, with the most cable internet subscribers out of any ISP. While both internet providers supply high download speeds and offer bundling options with TV and phone services, they have some crucial differences in the fine print.

If your household uses the internet significantly, Verizon Fios’ technology is better suited for your family’s internet needs. Their fastest plan with symmetrical speeds up to 2 Gbps is sure to cover all your bases. While Xfinity doesn’t offer fiber-optic connections, its cable technology also delivers excellent speeds across a wider coverage, making Xfinity a more accessible option.

Other than being available in over 40 states, Xfinity offers Double Play and Triple Play bundles with Wi-Fi hotspots to all customers, regardless of the plan. Xfinity customers can also save by signing up for autopay and paperless billing. While it’s a smaller quantity, Verizon Fios also has hotspots in select locations. The most valuable perks Verizon Fios offers include zero data limits, similar download and upload speeds, and contract-free plans.

Get More Bundle With Xfinity

Xfinity has more variety when it comes to bundles than Verizon Fios, offering home security, TV, home phone, and mobile phone services. Xfinity gives customers more options when it comes to both channels and speed. However, Verizon Fios offers more affordable bundles, and Verizon is known for providing some of the best sign-up perks from month to month.

Verizon Fios and Xfinity Are About Even When It Comes to Fees

Both Verizon Fios and Xfinity Offer Free Installation

Verizon Fios requires an installation service priced at $99.99, but customers can typically get this waived as part of their service plan. Meanwhile, Xfinity charges $39.99 for its self-installation service. Xfinity’s professional installation is also more expensive at $100.

Verizon Fios Doesn’t Have Data Caps

There are no data caps on Verizon Fios’ internet plans, but Xfinity implements a 1.2 TB data cap on all of its internet plans (which means overage fees). Xfinity also provides the option to purchase unlimited data for an additional $30 per month.

Verizon Fios Outperforms Xfinity in Customer Satisfaction

While both Verizon and Xfinity have a renowned history of robust customer service with quick responses, our surveys show that Verizon is more revered for its customer service. Regardless, we think both companies make significant strides to provide helpful customer service.