Verizon Fios vs Xfinity: Side by Side Comparison
Verizon Fios and Xfinity are some of the largest providers of broadband internet in the United States. Verizon Fios is a 100% fiber-based network and is the 2nd largest residential fiber provider whereas Xfinity is the leading provider of cable internet. While both internet providers supply high download speeds and offer bundling options with TV and/or phone services, they have some crucial differences in the fine print which we cover below.
|Verizon Fios vs. Xfinity Comparison|
|Speed||200-940 Mbps||50-2,000 Mbps|
|Service Type||Fiber||Cable or Fiber|
|Verizon Fios vs. Xfinity FEATURE COMPARISON|
|Unlimited Data||Yes||Select Plans|
Verizon Fios Internet Deals †Last updated on 5/14/2021
†All plans not available in all areas or to all customers. Verify details with Verizon Fios.
Xfinity Internet Deals †Last updated on 8/4/2021
†All plans not available in all areas or to all customers. Verify details with Xfinity.
Verizon Fios vs. Xfinity Performance Overview
Verizon Fios offers fiber service in 10 states and to approximately 35.8 million people, which makes them the 2nd largest provider of fiber internet in the United States. With download speeds varying between 200-940 Mbps, Verizon Fios offers bundle and triple play plans that provide customers with the option to pair their fiber-based internet service with their Fios TV, YouTube TV, digital voice phone plan, and the Verizon Protect Home plan which offers WiFi security and online threat protection. Verizon Fios also offers unlimited data and does not require a contract agreement with any of its plans.
With lightning-fast speeds up to 2000 Mbps, Xfinity is the largest cable provider in the nation—offering service to 111.6 million people. They also provide fiber-based broadband internet service to around 18,000 customers, which also ranks them as one of the largest fiber providers. Like Verizon Fios, Xfinity provides multiple bundled plan options, which include home security, TV and/or phone services—known as Xfinity X1.
Verizon Fios Installation
Verizon Fios has a $99 professional installation charge and does not offer a self-installation option; however, the install fee can be waived if you purchase your new service online. A service professional will need to schedule a visit at your home to properly set up the wiring and install the necessary equipment.
Xfinity offers both professional and self-install options. Professional installation costs a one-time fee of $90 while self-installation is free of charge. With the latter option, you can expect to receive a self-install kit that can be picked up at any Xfinity store at no cost or it can be directly delivered for an additional shipping fee that ranges between $15-$29.95.
Verizon Fios Contracts, Equipment Fees & Fine Print
Verizon Fios offers contract-free options with all of its fiber-based plans, meaning customers can opt-out of their service at any time without facing hefty early termination fees.
In regard to equipment fees, Verizon Fios offers the option to lease a router for $15 a month. Depending on the location and plan selected, Verizon Fios provides download speeds of 200-940 Mbps and upload speeds of 200-880 Mbps. To receive the promotional rates when you sign up for a new Verizon Fios service, you must be enrolled in Auto-Pay and paper-free billing.
Xfinity Contracts, Equipment Fees & Fine Print
With upload and download speeds varying from 2-2000 Mbps, Xfinity requires a contract agreement anywhere from 1-2 years with most of its plans.
If you decide to end the contract early, you will be responsible for early termination fees up to $110 or a monthly prorated fee depending on the remaining months on your contract. Xfinity also offers no-commitment plans but your rate per month will be higher depending on the plan. When it comes to equipment fees, an xFi gateway (Xfinity’s WiFi modem) can be rented for $14 dollars a month. You can save on equipment fees by using your own modem as long as it’s compatible with their broadband service. Xfinity also has xFi Complete which comes equipped with a whole-home WiFi system and unlimited data for $25 a month.
Verizon Fios Data Caps
Verizon Fios has no data caps and no overage fees.
Xfinity Data Caps
Xfinity employs a data cap of up to 1.2 TB and if you exceed your monthly data limit, you will be charged $10 for each additional 50 GB used (up to a maximum of $100 per month). Some of Xfinity’s higher-tiered plans—like the Gigabit Pro plan—do not have data cap restrictions, which allows users to have access to unlimited data each month. For an additional $30 a month, you may also purchase unlimited data with any of their plans if you have your own modem.
FiOS from Verizon is great! Whether it’s the reliable, symmetrical speeds or the redundancy when we lose power. Verizon’s fiber always still works when the power is out!
Bad billing practices
Noticed autopay of $39 was changed to $99 for this month. Was told by customer service rep that I should have read Pg 2 of my bill (sure - as if!) to see that a 2 year discount had run out 2 weeks ago. I could renew at $55 per month with a new 2 year contract but the 2 week period during this month would still be billed at $99 per month. How about an email to my account letting me know that my 2 year discount would run out the following month and what my options were? How about several of such emails? That's how an honest company would operate. I've treated them accordingly by giving them 1 star in all areas above. Consumers deserve better!
First time Xfinity subscriber. Exceeded my expectations. I can honestly say I was very impressed with all aspects of Xfinity. I just purchased a home in Delray Beach FL. From the initial appointment call to complete installation, Xfinity exceeded my expectations. Very impressed with the Tech. The tech arrived early. He introduced himself and ask me about my expectations. He explained what he was going to do and would have me watching NFL football today. Walked me through the setup and all options of the remote. I ordered cable and internet. I will say the internet service is faster than others. Very impressed with Xfinity.
Great internet service experience
I had a problem with internet connectivity. The service person from Xfinity who came today (May 25) was outstanding. He was courteous, knowledgeable, and patient -- a real pro. He checked outdoor connections, the indoor cable, the modem, etc., and kept going until the problem was resolved. I hope Xfinity gives him a commendation for his great work.
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