Internet Service Providers in Springfield, Massachusetts

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Residential Internet Statistics for Springfield, MA
Wired Internet Providers: 3
Average Speed Test Result: 147.67 Mbps
Top Advertised Speed: 1,000 Mbps
No Broadband Access: 0.91%
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Internet Access in Springfield, Massachusetts

Broadband competition is above-average in Springfield compared to other parts of the state. There is an average of 3.97 providers available in each census block. Springfield ranks at 121st on the "most connected city" charts. Only 1.13 percent of Springfield residents have fewer than two options so far as home Internet.

XFINITY from Comcast as well as Verizon High Speed Internet can also provide coverage in Springfield, with overlap in some neighborhoods.

Coverage from the most common companies, Viasat Internet (formerly Exede) and HughesNet, in most cases, will overlap. As a result, the choice between Viasat and HughesNet is common.

DSL and cable are the two primary network options in the Springfield area, fighting for potential customers at most addresses and generally competing with each other. Coaxial cable speed tends to be stronger, but the overall speeds we've recorded with either type are comparable. Springfield speed test records suggest that network performance is stronger than average, coming in 13.67 percent above the Massachusetts aggregated average when it comes to citywide download speeds.

Coverage stats found on this page comes from FCC reporting, which requires companies in Springfield to report deployment data biannually. Leveraging direct relationships with telecom companies, we are able to confirm public data in comparison to privatized data submitted by providers directly. This strategy helps us to produce more accurate maps and availability data than governmental reports. The speed averages shown here are calculated from browser-based speed tests from Springfield.

  • There are 19 internet providers in Springfield with 6 of those offering residential service
  • Springfield is the 121st most connected city in Massachusetts ahead of Chicopee, Ludlow, and Indian Orchard, but behind Agawam and East Longmeadow.
  • The fastest zip code in Springfield for February 2021 is 01109. (see all below).

Internet Statistics 2021

1,000 People Only have access to 1 or fewer wired internet providers available at their address.

This data is calculated from FCC datasets which providers are legally required to supply twice a year. We further validate this data for accuracy.

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Summary Of Fastest Internet Providers In Springfield, Massachusetts

Provider Speed Type Time To Download 1 GB
XFINITY from Comcast 1,000 Mbps Cable 8s
Spectrum 940 Mbps Cable 8s
Viasat Internet (formerly Exede) 100 Mbps Satellite 1m 21s
HughesNet 25 Mbps Satellite 5m 27s

Summary of Internet Providers Availability in Springfield, Massachusetts

  • Xfinity - 99.2% Availability in Springfield - Speeds up to 1,000 Mbps
  • Spectrum - 1.9% Availability in Springfield - Speeds up to 940 Mbps
  • Viasat - 100.0% Availability in Springfield - Speeds up to 100 Mbps
  • HughesNet - 100.0% Availability in Springfield - Speeds up to 25 Mbps

Internet Provider Competition Map For Springfield

Springfield Internet Competition Map. Click for interactive map.
Click here to initialize interactive map
Springfield is the 121st most connected city in Massachusetts ahead of Chicopee, Ludlow, and Indian Orchard, but behind Agawam and East Longmeadow.

The “Connected” metric is a citywide average based on FCC data showing the density of broadband options at the census block level.

Approximately 3,000 people in Hampden County don't have access to any wired internet.

This statistic is drawn from the population in census blocks not served by at least one wired broadband provider.

Approximately 99% of Springfield residents are serviced by multiple wired providers.

This coverage statistic is based on a mix of FCC and private provider reporting in the past two quarters.

As of this month, 01109 is the zip code with the fastest average download speed in Springfield.

Zip-based speed averages are calculated from M-Labs consumer speed tests run by IP addresses in the area.

In Hampden County, approximately 8,000 people do not have access to 25 Mbps wired broadband.

25 Mbps download and 3 Mbps upload is the minimum speed for an Internet connection to be classified as “Broadband” by the FCC.

ISP Availability close to Western New England University and American International College

Within the 2 mile area around Western New England University, a normal home or apartment building will have 1 options for consumer internet access. The selection of internet service options close to American International College is practically indifferent. Both universities have average download speeds that are appropriate for students needs such as streaming films, downloading big folders, and playing games. Plans in this range aren't guaranteed to be available in every block near campus, and could be unavailable in apartment buildings. Keep in mind these averages are calculatedbased on speed tests, and actual performance will likely be closer to the advertised speeds provided on this page.

Summary Of Internet Providers In Springfield

Provider Type Coverage Speed
Omnipoint Technology Fixed Wireless 100% 300 Mbps
XFINITY from Comcast Cable 99.2%+ 1,000 Mbps
Spectrum Cable 1.9%+ 940 Mbps
Viasat Internet (formerly Exede) Satellite 100% 100 Mbps
HughesNet Satellite 100% 25 Mbps
Comcast Business Cable 85.3%+ 987 Mbps
Omnipoint Technology Fixed Wireless 100% 300 Mbps
North Atlantic Networks Fiber 100% 1,000 Mbps
Crown Castle Fiber Fiber 46.5%+ 1,000 Mbps
Verizon Business Fiber and Copper 9.3%+ 950 Mbps
Spectrum Business Cable 3.4%+ 940 Mbps
Windstream Fiber 2.1%+ 1,000 Mbps
Telesystem Fiber 1.1%+ -- Mbps
CenturyLink Business Fiber 0.5%+ 1,000 Mbps
APXnet Copper 0.1%+ 200 Mbps

Compare Springfield to the 5 largest cities in the US

City Average Download Speed Number of Providers Average Cost per Mbps
Springfield 147.7 Mbps 7 $0.15 ( + $0.00 )
New York 349.1 Mbps ( +201.4 Mbps ) 15 ( +8 ) $0.18 ( + $0.00 )
Los Angeles 107.1 Mbps ( -40.6 Mbps ) 18 ( +11 ) $0.18 ( + $0.00 )
Chicago 99.7 Mbps ( -48 Mbps ) 15 ( +8 ) $0.25 ( + $0.00 )
Houston 111.7 Mbps ( -36 Mbps ) 21 ( +14 ) $0.19 ( + $0.00 )
Philadelphia 115.3 Mbps ( -32.4 Mbps ) 9 ( +2 ) $0.18 ( + $0.00 )

Customer Reviews of Internet Providers in Springfield

Has its ups an downs

It's good but for some reason from where I'm living, not so good speed varies from time to time. If one device is on, it's good, but once there are more than one, it slows down or just won't work. Internet issues never go faster than 1.5 to 2.5Mbps.