RCN Customer Service
All of the phone numbers for RCN support are listed below. Each of them is organized according to department, location, and how much time callers spend waiting on hold. We’ve also included a link to the company’s live chat service, should you prefer that.
Customers can usually save some time by using the information below to contact RCN’s customer service number or any other relevant department directly. RCN has separate numbers for billing, retention, and general support questions, and your call will otherwise be routed between call centers and RCN offices depending upon which you need.
If you wish to cancel your RCN service, you can call the retention hotline directly to speak with a sales agent. They will most likely offer up a discounted promotional rate or special in order to convince you to remain a customer.
In addition to residential lines, we’ve also collected the information for RCN’s business internet customer service. Wait times tend to be lower on these hotlines, and your service experience will commonly be more comprehensive overall.