CenturyLink and Verizon 5G Home Internet are solid options for internet service. Both providers offer similar speeds, but CenturyLink offers plans with both fiber and DSL connection types –– each of which may be better suited for your particular neighborhood. One of the biggest differences between the two companies is that Verizon 5G Home Internet uses new and innovative technology to power its internet plans, translating to less necessary wiring and easy self-installation.
Pros and Cons By Provider
- No contracts
- Nationwide coverage
- No data caps
- Fast gigabit speeds
- Limited internet plans
- Speeds vary by location
Verizon 5G Home Internet Pros
- Plug-and-play setup
- Excellent customer support
- No data caps, contracts, or equipment
- Multi-year price guarantee
Verizon 5G Home Internet Cons
- Limited availability
- Slower speeds than fiber
Verizon 5G Home Internet Has the Best Bundles
Bundles are a great way to combine multiple services at once for a lower price than you would normally pay. When it comes to bundles, Verizon is the favorite because it provides wireless and voice services along with internet plans. CenturyLink, on the other hand, offers only voice and encourages you to bundle with DIRECTV, which isn’t really a bundle.
Verizon 5G Home Internet Has Fewer Fees
Verizon 5G Home Internet Offers Free and Easy Installation
CenturyLink charges $85 for professional installation, but sometimes it waives the fee. Verizon 5G Home Internet doesn’t have an installation fee since it’s an easy plug-and-play setup.
Neither Provider Has Data Caps
CenturyLink and Verizon 5G Home Internet both offer unlimited data on all their plans. You don’t have to worry about data overage fees, and you can get unrestricted access to the internet.
Verizon Outshines CenturyLink in Customer Satisfaction
When it comes to our own ratings and metrics such as the American Customer Satisfaction Index (ACSI), Verizon is ranked much higher than CenturyLink for customer satisfaction. From wait times to conflict resolution and even pricing disputes, many people are much happier with Verizon. Verizon 5G Home Internet, however, is a newer product that requires more feedback for us to get a better understanding of how customers enjoy it.
CenturyLink vs. Verizon 5G Internet Review
We asked BroadbandNow users to review CenturyLink based on four core attributes: Customer Service, Reliability, Speed, and Value.
BroadbandNow readers submitted 4377 for CenturyLink. CenturyLink earned an average score of 3.13 out of 5.