Spectrum vs. Frontier
According to our research, Spectrum and Frontier Communications are among the top internet providers in the United States. Both providers feature different plans and offer various prices and speeds. Along with internet service, Spectrum and Frontier also provide bundled options for TV and/or phone services. Showcased below is a side-by-side comparison detailing plans, pricing, speeds, and services of the two providers.
|Spectrum vs. Frontier Comparison|
|Speed||200-940 Mbps||9-940 Mbps|
|Service Type||Cable or Fiber||DSL, Fiber or Copper|
|Spectrum vs. Frontier FEATURE COMPARISON|
Spectrum Internet Deals †Last updated on 4/21/2021
†All plans not available in all areas or to all customers. Verify details with Spectrum.
Frontier Internet Deals †Last updated on 4/10/2021
†All plans not available in all areas or to all customers. Verify details with Frontier.
Spectrum vs. Frontier Performance Overview
As the second largest cable provider in the U.S., Spectrum offers reliable, high-speed internet with no data caps, which means customers have access to unlimited data. With a variety of bundle and triple play options, Spectrum offers internet, TV, and phone service. However, there is only one internet-only plan to choose from starting at $44.99/month.
Frontier Communications offers a trifecta of broadband options that includes DSL, fiber, and copper internet. As the fifth largest DSL provider and the fourth largest fiber provider in the U.S., Plans start at $27.99/month and the speed ranges between 6-1000 Mbps depending on location, device, and usage. Frontier provides a wide range of internet options that can be bundled with phone and/or TV service.
Spectrum offers two installation options: professional installation or self-installation.
If customers want to save money, then self-installation is the more affordable choice. Compared to a professional installation fee of $49.99, self-installation costs $9.99.
Frontier Communications also offers professional installation or self-installation.
The professional installation fee is $75, plus an additional $10/month equipment fee. There is no fee for self-installation, but a $9.99 delivery/handling fee is charged along with a $9.99 broadband processing fee. Please note that installation may take up to 8 hours once the technician arrives.
Spectrum Contracts, Equipment Fees & Fine Print
Spectrum offers contract-free plans.
As a result, customers do not have to worry about cancellation fees or long-term agreements. There are, however, late payment fees, which can cost up to $8.95/month. With Spectrum, there are no additional equipment fees if customers opt to purchase their own router. If not, then Spectrum offers a Wi-Fi router rental for $5/month.
Frontier Contracts, Equipment Fees & Fine Print
Like Spectrum, Frontier Communications does not require a contract with their plans but offers 1-2 year agreements.
If you do opt for a contract, keep in mind that early termination fees can cost up to $400. Equipment fees are $10/month with an additional $9.99 for delivery/handling fees and another $9.99 for the broadband processing fee.
Spectrum Data Caps
There are no data caps for Spectrum’s internet plans, so customers can enjoy high speeds without worrying about going over the data limit.
Frontier Data Caps
Frontier also does not have any data caps and therefore no data overage fees. Customers can download, stream, and play games with various high speeds.
5 Stars all the way! Front desk scheduling any time of the day or night. Tech support calls no time limits, smart and always helpful, invested in your problem all the way. Thank you all so much for your kind attitude and willingness to help us.
Good service, but quality could be better and careful disconnecting
Once set up, the service worked well, customer service needed rarely and worked fast. However, the WIFI speed was not great, which could have been the fault of my WiFi router, but their modem had no WiFi capability or it was worse tested than my router. When you disconnect, you don't get prorated statement, so watch out.
FiberOptic is top notch
Installer was very knowledgeable about how networks work and quickly patched in my line where I needed it. 6 months in and I saw an ad for 500/500 for the same price I had been paying for 200/200. A quick chat with sales and I upgraded for free. Highly recommend Frontier FiberOptic service.
Going the extra mile
During the winter storm in Texas that caused the entire state to lose power, I also found that the constant cycling of power caused the ONT (fiber optics converter) for my house to break. At least this is what the technician said. Anyway, I did the troubleshooting over the phone and they identified the problem. But then a ticket had to be opened and I was in the queue with lots of others. Unfortunately, my original ticket was closed by their system because it was associated with the widespread outage. I called when my ticket was closed and they opened a new one a week later. Although somewhat frustrated because I work from home I have to say the Frontier tried to get a technician out to fix my problem almost every day but I was then away from the house. I just want to say that they didn't forget me and really tried to solve my problem. They called me daily but I was away for a wedding. Great job Frontier. Your internet service is great too and it's why I've been a customer for a very long time.
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Frontier Coverage & Availability
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