HughesNet vs Viasat: Extra Fees and Contracts
The minimum contract with HughesNet and Viasat starts at 24 months. Both providers charge a $15-per-month early termination fee on your remaining contract if you cancel before your contract ends. However, HughesNet will charge up to $400 if you cancel your contract within the first 90 days.
Professional installation cost $99 with HughesNet or $99.99 with Viasat. You won’t have the option to self-install with either provider, but you’re more likely to get your installation fee waived with HughesNet. HughesNet sometimes offers new customers free installation during promotions.
HughesNet offers customers who use 10-50 GB of data per month with an extra 50 GB per month during off-peak hours. Viasat offers 40-150 GB depending on the plan, and customers have specific time slots, or free zones, to use high-speed data without it counting against their monthly allowance. You won’t face data overage fees with either provider since they have soft data caps. Once you run out of data, your internet speed will slow down (unless you browse during bonus or free zones).
HughesNet vs. Viasat Customer Satisfaction
Our HughesNet speed test showed an average of 22 Mbps. The main complaint customers share about HughesNet is the lack of speed, but many approve of their excellent customer service.
The Viasat speed test average was around 21 Mbps, with the highest speed just over 100 Mbps. Most Viasat customers have shared that the service is reliable and customer service is helpful, while others have experienced trouble getting the maximum speeds.
It’s important to note that while speeds do vary, location, weather, and time can also affect results.