BroadbandNow’s review data for Viasat offers a practical connectivity solution for those living in rural or remote communities. Customers report experiencing connectivity suitable primarily for basic needs such as email or web browsing. There are positive remarks about friendly installation technicians and support staff, and a number of users mention that service met their needs, especially during the first month. Some customers report experiencing speeds that are lower than advertised, especially after reaching the data cap. Customer also express issues with perceived lack of transparency around billing or equipment returns. Still, many rural customers appreciate the accessibility Viasat provides. The company’s various plans, including options without long-term contracts, give flexibility to match different usage needs and budgets.
About Our Viasat Customer Reviews
Viasat is a satellite internet provider. Satellite internet is a good option for rural areas that don’t have access to options like fiber and cable. (The latter are generally faster than satellite internet but require infrastructure that doesn’t always reach less populated communities.) As customers who reviewed the brand note, satellite internet’s natural speed limitations can be an issue for Viasat’s speeds. However, that’s also true of Viasat’s satellite internet rival Hughesnet. Slow speeds could become more of a liability for Viasat as it competes with T-Mobile 5G Home Internet and other new 5G home internet options. For now, however, the satellite provider is holding its own with percent positive reviews in our system. And you don’t have to take our word for it: All of our reviews were written by real Viasat customers.
