Optimum by Altice vs Verizon Fios: Side by Side Comparison

Both Optimum and Verizon Fios offer fast download speeds of up to 940 Mbps. What sets these two providers apart is that Optimum offers both cable and fiber internet connections, whereas Verizon Fios focuses solely on fiber internet.

In terms of pricing, Optimum offers plenty of internet plans starting at $35 per month, whereas Verizon Fios has fewer plans with the cheapest one starting at $49.99 per month. Although both providers have equipment fees, Optimum’s fees are slightly less expensive than Verizon Fios’ fees.

Optimum and Verizon Fios offer a variety of internet deals to either get you to sign up or save on your monthly internet bills. Optimum typically offers reward cards for new customers that purchase internet plans with download speeds of 300 Mbps or more. They can also waive the professional installation fee.

Depending on current promotions, Verizon Fios typically offers free subscriptions to streaming services for six to 12 months, as well as free electronic accessories with a gigabit plan. The Wi-Fi router and extender are included as well.

Optimum has more plan options than Verizon Fios, but its coverage is more limited. Neither provider requires contracts with their internet plans, and each plan comes with unlimited data. Overall, Optimum provides more flexibility due to its variety of cable and fiber plans. But if you’re a new Verizon Fios customer, you might benefit from appealing promotions.

Optimum by Altice vs. Verizon Fios: Packages Compared

Optimum offers various packages that include TV and phone services. You can either choose a Double Play or Triple Play bundle, and every bundle that includes TV service has hundreds of channels. Verizon Fios also offers internet and TV packages. One of the perks of Verizon Fios TV is that it offers a “test drive,” which lets you watch all the channels to determine which TV plan fits your needs for 60 days.

Pricing for both providers’ packages is similar, and while it’s pricey, it does come with plenty of content.

Optimum by Altice vs. Verizon Fios: Extra Fees and Contracts

Neither Optimum by Altice nor Verizon Fios require contracts, but if you do end up signing one with the latter, be aware of early termination fees. Both providers do charge for equipment rentals, but Optimum has a longer list of extra fees than Verizon Fios.

Installation

Both Optimum and Verizon charge a professional installation fee, but you can waive this fee if you sign up for a plan online.

Data cap

Optimum and Verizon Fios don’t impose data caps on their internet plans, which means you don’t have to worry about data overage fees every month.

Optimum by Altice vs. Verizon Fios: Customer Satisfaction

In terms of customer satisfaction, Verizon Fios has an award-winning customer support team, while Optimum hasn’t had a great track record.