In terms of equipment, Brightspeed plans include a modem, while CenturyLink equipment can be purchased or leased separately. Both ISPs offer their fiber internet plans for similar prices, but CenturyLink plans are slightly cheaper and start at $50 per month. In general, Brightspeed and CenturyLink are worth looking into and make great ISP options for almost any household.
Brightspeed and CenturyLink are two solid internet service providers (ISPs) in the U.S., both offering fiber and DSL internet with no annual contracts and unlimited data to households across the nation. Additionally, both ISPs have similar coverage, since Brightspeed’s network originated from Centurylink’s network across 20 states.
Although it’s still a new provider, Brightspeed offers deals that make its internet plans incredibly affordable, more specifically on its fiber internet prices and varied plan options. On the contrary, perks like free installation and cash rewards are just a couple of CenturyLink deals you can score with select plans. Since Brightspeed and CenturyLink offer similar speeds, any of their plans would give you a great internet deal.
Pros and Cons By Provider
- Affordable fiber internet
- No annual contracts
- Fiber plans include modem
- Home phone options
- Limited fiber network
- No deals or bundling options
- Unlimited data
- Contract-free plans
- Equipment leasing/purchasing options
- Symmetrical fiber speeds
- No discounts for bundling
- Limited fiber coverage
Both Providers Offer Internet and Phone Bundles
Both ISPs offer internet and phone services, and each has a convenient bundle that combines its fiber internet with home phone service. However, there isn’t really a discount if you choose the bundling option, so the price options for CenturyLink and Brightspeed’s internet and phone services are similar.
Brightspeed Comes With Fewer Extra Fees
Like most ISPs, Brightspeed and CenturyLink come with a fair amount of fees. Brightspeed only charges for installation and modem rentals (if you’re not using your own equipment), while CenturyLink has a few extra fees attached that may complicate the billing process.
Brightspeed and CenturyLink Provide Contract-Free Plans
Regardless of which ISP and plan you choose, you won’t have to worry about annual contracts. Brightspeed and CenturyLink offer all of their plans without contracts, meaning you won’t have to worry about early termination fees (ETFs) if you want to cancel or switch your current plan.
Brightspeed vs. CenturyLink: Customer Service
Brightspeed is still a new ISP, so we’re still learning about its customer service. CenturyLink’s customer service, on the other hand, is pretty average. In terms of customer satisfaction, CenturyLink is ranked among the top fiber internet providers, according to the American Customer Satisfaction Index (ACSI).
Brightspeed vs. CenturyLink Internet Review
We asked BroadbandNow users to review CenturyLink based on four core attributes: Customer Service, Reliability, Speed, and Value.
BroadbandNow readers submitted 4349 for CenturyLink. CenturyLink earned an average score of 3.13 out of 5.