CenturyLink Internet Reviews

Read verified customer reviews or call (855) 648-1477 for plans available to you

Overall rating
3.1
4,502 reviews
Customer Service
3.2
Reliability
3.2
Speed
2.8
Value
2.9
AI-Generated Summary

In BroadbandNow’s review data, customers tend to highlight CenturyLink’s affordability, lack of data caps, and flexible no-contract options as strong positives. Many users appreciate that the service is widely available in rural areas where other high-speed providers may not reach. Customers also frequently note satisfaction with the professional, courteous field technicians who help with installations and repairs, as well as the value-for-money fiber plans that can deliver stable and high-speed connections when available. Some users mention that the service performs well for streaming, gaming, and remote work, particularly on the fiber network. While opinions differ on consistency—some customers report faster speeds and reliability than others—the majority agree that the company’s straightforward pricing and unlimited data make it a practical option for both everyday and heavy internet users.

Pros:

  • Unlimited data and no long-term contracts
  • Affordable, stable fiber plans with high speeds where available
  • Technicians are professional and generally responsive when onsite

Cons:

  • Performance can vary depending on location and infrastructure​
  • Customer support responsiveness differs between regions
  • DSL speeds may feel limited for larger households or heavy streaming

About Our CenturyLink Customer Reviews

of our CenturyLink user reviews are positive as of . Fans of the provider appreciate CenturyLink’s deals, though it’s important to note that one popular offer — CenturyLink’s “price for life” guarantee — is no longer available to new customers as of this writing. Still, CenturyLink plans have a lot to offer, and CenturyLink speeds are nothing to sneeze at. For more details on CenturyLink’s pros and cons, take some time to read through the individual reviews you see on this page. Each of them was written by a real CenturyLink customer.

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