CenturyLink Internet Reviews FAQ
CenturyLink is one of the largest DSL providers in the US, and the experience of customers from one region to another can vary dramatically. To date, 35.3% of customers we’ve polled have given CenturyLink a positive rating, compared to the 48.4% approval rating of Internet providers overall.
Where Does BroadbandNow Collect CenturyLink Internet Reviews?
We poll visitors across our site based on their IP address. If they are visiting from a CenturyLink network IP address, we can infer that they are a CenturyLink user. By serving them a pop-up, we are able to get reviews from customers on the positive and negative side of the experience spectrum. We use IP-verification to ensure that CenturyLink Internet reviews are left only by current CenturyLink customers, as well as to discourage angry customers from leaving more than one review, since we can identify their device as a repeat visitor when they return to BroadbandNow in the future.
Are Reviews of CenturyLink Edited or Filtered?
We may edit reviews for small typos or grammatical errors, but otherwise we do not adjust the CenturyLink reviews or star ratings in any way. However, we do manually review customers submissions before publishing them on this page. We do this to remove low-quality and spam reviews, and to make sure that we only publish text reviews that include useful, specific, relevant information for potential customers researching CenturyLink service.
Understanding CenturyLink Reviews: Common Issues
We’ve collected hundreds of CenturyLink reviews to date, and there are a few themes among them worth discussing. First, CenturyLink is a DSL provider, meaning that most of their plans use copper telephone lines to deliver service. These lines are not the best way to transmit digital data, and as a result the speeds of CenturyLink service in rural areas tends to be much slower than, say, a fiber of cable plan. However, DSL is the most widely available wired Internet infrastructure in the US, meaning that CenturyLink can serve areas that cable and fiber providers simply can’t or won’t serve. This makes CenturyLink’s DSL Internet a lifeline for customers who otherwise would be stuck with slow, limited satellite Internet.
DSL has also begun offering fiber Internet plans in some areas. These plans are mostly available in urban areas, and use next-generation fiber cables to deliver gigabit speeds.