Based on BroadbandNow’s review data, Google Fiber earns positive marks from customers who enjoy consistently high speeds, straightforward billing, and clear value for money—especially with its gigabit and multi-gigabit plans. Some reviewers note fast, hassle-free installations and praise polite, knowledgeable technicians. Positive experiences are most consistent when users are in well-serviced neighborhoods, with several reports of uptime and strong streaming performance for families and remote workers. However, opinions can be mixed: while many appreciate the symmetrical upload and download speeds and enjoy the service’s stability, others mention occasional outages, installation delays, and WiFi speeds not always matching wired expectations. Customer service receives varied feedback—some users find problem resolution simple and chat support helpful, while others encounter slow responses and difficult refund or cancellation processes. Overall, Google Fiber stands out for speed, reliability, and simple pricing, but some users wish for improved WiFi coverage and more consistent issue resolution.
About Our Google Fiber Customer Reviews
Fiber internet connections are generally the fastest options available, and Google Fiber’s top speeds prove that it’s no exception to the rule. Though Google Fiber’s availability is still limited in some areas of the country, it’s a popular option for those who can get it. percent of customers who have reviewed Google Fiber on this page gave it a positive review overall. If these reviews convince you, check out our Google Fiber deals page before you sign up to make sure that you get the best price available.
