Based on BroadbandNow’s review data, Rise Broadband is appreciated by many rural customers for providing internet access where few alternatives exist. Positive remarks mention easy installation and occasional responsive technical support. Users in underserved areas report that introductory rates offer decent value, and for a few, speeds when first connected can support basic streaming and email. Some technical staff are described as friendly and helpful. Overall, customer sentiment is mixed. Dissatisfied customers report of unreliable service, speeds consistently below those advertised, and high latency making gaming and streaming difficult. Customers also raise issues around billing transparency.
About Our Rise Broadband Customer Reviews
Rise Broadband is a fixed wireless provider, which essentially means that it uses a mobile network to deliver home internet service wirelessly. Like other fixed wireless providers, Rise Broadband focuses on availability in rural areas that might not have access to wired options like cable, DSL, and fiber internet. Rise Broadband’s speed is naturally limited by its connection type, but it’s still fast enough to compete with rural rivals like Hughesnet. That and Rise Broadband’s discount deals are a big part of the appeal for the percent of customers who gave Rise Broadband a positive review.
