Based on BroadbandNow’s review data, Rise Internet is appreciated by many rural customers for providing internet access where few alternatives exist. Positive remarks mention easy installation and occasional responsive technical support. Users in underserved areas report that introductory rates offer decent value, and for a few, speeds when first connected can support basic streaming and email. Some technical staff are described as friendly and helpful. Overall, customer sentiment is mixed. Dissatisfied customers report of unreliable service, speeds consistently below those advertised, and high latency making gaming and streaming difficult. Customers also raise issues around billing transparency.
About Our Rise Internet Customer Reviews
Rise Internet has traditionally only been a fixed wireless provider. However, recently Rise Internet has started to provide fiber internet services as well. Like other fixed wireless providers, Rise Internet focuses on availability in rural areas that might not have access to wired internet options. Rise Internet’s speed was limited by its connection type, but it offers a lot of value now but bringing fiber internet to underserved areas. That and Rise Internet’s discount deals are a big part of the appeal for the percent of customers who gave Rise Internet a positive review.
