AT&T Internet vs. Xfinity

Both AT&T Internet and Xfinity offer fiber-optic service, the fastest connection type and wired internet’s “gold standard.” If you live in a large household with power internet users who connect to the internet on multiple devices, then you’ll want a fiber internet plan to fulfill everyone’s needs. AT&T Internet download speeds reach up to 5 Gbps, making it one of the fastest fiber internet providers. Xfinity offers download speeds up to 3 Gbps, so it’s not far behind.

If you don’t need lightning-fast speeds, then you can opt for either provider’s alternative connection offerings. AT&T Internet plans include fixed wireless and internet protocol broadband (IPBB), whereas Xfinity plans and bundles primarily operate on cable. AT&T Internet’s lowest-priced non-fiber plan is $55 per month, while Xfinty’s lowest-priced non-fiber plan is $19.99 per month. An ISP’s cheapest plan, however, doesn’t always give you the best download speeds.

Neither AT&T Internet nor Xfinity are short of enticing deals and promotions for new subscribers. The deals typically include gift cards, free streaming service subscriptions, or waiving professional installation fees when you bundle. It changes every month, so check back to see the latest offerings.

One of AT&T Internet’s strongest features is that it offers a variety of plans with different prices, speeds, and connection types. Xfinity also has multiple plans, but they’re limited to cable and fiber internet, whereas AT&T Internet has fixed wireless and IPBB on top of its fiber service. Xfinity, however, generally offers better bundle deals than AT&T Internet (more on that below).

Both providers excel in nationwide coverage for their non-fiber plans. If affordability is your top priority, then you’ll be relieved that AT&T Internet and Xfinity’s non-fiber plans are budget friendly and more accessible than their fiber plans.

AT&T Internet vs. Xfinity Packages Compared

If you’re a traditional TV enthusiast and you want to get the most out of your internet plan, then packaging your internet and TV services together will usually result in a discount. AT&T Internet partners with DIRECTV to offer bundles that include hundreds of channels and sports networks. Xfinity has a more extensive list of Double Play and Triple Play packages, which offer more choices. Ultimately, if you want to include home phone services with your internet and TV, then Xfinity is your best route.

AT&T Internet vs. Xfinity: Extra Fees and Contracts

Many ISPs have leaned into optional contracts rather than mandatory, but the best deals and discounts may be available only when you sign a contract. Both AT&T Internet and Xfinity let you avoid contracts on their internet-only plans, but a one- or two-year contract will still help you save money in the long run.

AT&T Internet charges an equipment lease fee for its fiber plans and a non-return equipment fee of up to $150 on any of its plans. Xfinity charges $14 per month for modem rentals and up to $210 for unreturned equipment. Neither company charges an activation fee.

Installation

Typically, you have two options for installation: self-install or professional technician services. AT&T Internet’s professional installation fee is $99, while Xfinity’s is $50. You may be able to waive the fee entirely if you buy a bundle, but it will depend on current promotions.

Data Cap

Both ISPs implement data caps on their non-fiber or non-gigabit plans. Depending on what plans are available in your area, you may have to deal with these data caps and data overage fees if you exceed the monthly allowance. Xfinity offers unlimited data but charges extra for it. If your household has power internet users, then a plan with no data caps will prevent you from paying extra fees every month.

AT&T Internet vs. Xfinity: Customer Satisfaction

AT&T Internet has a better score than Xfinity in customer service, but not by a large margin. Both perform exceptionally when addressing and resolving customers’ complaints and issues.