CenturyLink vs. Cox

A Side-by-Side Comparison of CenturyLink and Cox Internet Service in 2022

CenturyLink and Cox Service in 2022:

View CenturyLink and Cox Service in 2022:

CenturyLink and Cox are reputable internet providers that offer different connections and speeds with their internet plans. If you’re looking for packages, both ISPs have various bundling options that include internet, cable TV, and home phone services. While CenturyLink and Cox share some similarities, we note the key differences below.

CenturyLink vs Cox Overall Comparison

CenturyLink vs Cox Overall Comparison

  • Speed

    100 Mbps -940 Mbps

  • Pricing

    $50-65/mo.

  • Service Type

    DSL, Fiber, Copper, Fixed Wireless

  • Equipment Fee

    $15 a month

  • Data Cap

    Unlimited Data

  • Speed

    25 Mbps -1 Gbps

  • Pricing

    $29.99-99.99/mo.

  • Service Type

    Cable, Fiber

  • Equipment Fee

    $13 a month

  • Data Cap

    1 TB

One of the biggest differences between the two ISPs is availability. While CenturyLink is available in 36 states, Cox is available in only 18 states. Further, CenturyLink offers fiber networks in 50 states, while Cox offers fiber to their business customers only.

If you don’t have access to CenturyLink Fiber, Cox is your best option for internet service. Cox has more cable internet plans than CenturyLink’s offerings. However, you may want to consider CenturyLink for its gigabit internet plan; it’s cheaper than Cox’s gigabit plan. If you compare the lowest-priced plans from both providers, CenturyLink’s cheapest non-fiber plan is $50 per month, whereas Cox’s is $53 per month.

CenturyLink vs Cox: Best Deals

Internet Deals

CenturyLink and Cox offer different deals for new and current subscribers, so if you prefer a specific promo, this may ultimately be the deciding factor. When you sign up with CenturyLink, you might be able to get gift cards, free streaming subscriptions, and discounts on monthly fees. As for Cox, customers typically save on their internet plans with a one- or two-year agreement. They also get cybersecurity software along with their plan.

Be on the lookout for online-only promotions, as they constantly cycle within the month or season.

Pros and Cons By Provider

Pros and Cons By Provider

CenturyLink Pros

  • No contracts
  • No data caps
  • New subscriber-friendly promotions
  • Extensive coverage

CenturyLink Cons

  • Limited plan options
  • Limited bundling options

Cox Pros

  • Robust bundling options
  • Free installation available
  • Multiple plan options
  • Smart home capabilities

Cox Cons

  • Plans have a 1.2 TB data cap
  • Requires contracts for best deals

Not every ISP is perfect, but you might discover that it’s the most well-suited for your needs. CenturyLink is a great option if you’re specifically looking for fiber internet at an affordable price. It’s also the ideal route if you want to take advantage of enticing promotions for new customers who sign up online. The downside to CenturyLink is that it offers only a few plans and bundles.

With Cox, you get more plans and bundling options, all at different price points. If you prefer cable internet, Cox is where you’ll find it. That said, it does impose a 1.2 TB data cap on its plans and encourages customers to sign a contract to get the best deals on monthly rates. If you want to save money with Cox, you’ll have to make sure you can commit to its service for one or two years.

CenturyLink vs. Cox Packages Compared

The primary difference between CenturyLink and Cox is bundles. CenturyLink customers can select from DIRECTV STREAM, DIRECTV, or DISH Network, with over 330 channels on select bundles. Cox offers 140 channels and more on its cable internet and TV packages.

CenturyLink’s cable is external; you receive a separate bill. Except for DIRECTV STREAM, another thing to keep in mind is that you will have to install a satellite dish.

CenturyLink vs. Cox: Extra Fees and Contracts

Most of Cox’s plans require a contract to get a discount. CenturyLink doesn’t require a contract unless you subscribe to DIRECTV STREAM, DIRECTV, or DISH Network. These satellite TV services are standalone options but require a 24-month contract.

Both CenturyLink and Cox have several fees you should be aware of: activation fee, equipment lease fee, non-return equipment fee, and data overage charges. Make sure you read the fine print so you know what to expect on your monthly internet bill.

Installation

Some promotions allow free professional installation with CenturyLink internet service. You can also ship the installation kit to your home and self-install it (free in some states). Cox also offers a self-installation kit for free. Otherwise, the professional install fee is $100.

Data Cap

CenturyLink doesn’t have a data dap on its internet plans, while all Cox plans have a 1.2 TB data cap. Once you exceed that cap, expect to pay a data overage fee. Cox has an add-on to remove the data cap, but this of course costs extra unless there’s a promo that makes it free.

CenturyLink vs. Cox: Customer Satisfaction

Both providers don’t have the best customer service but can be reached via phone, online chat, email, and social media if you ever have an issue.

CenturyLink vs. Cox Internet Review

As of February 2021, BroadBandNow’s editorial team has surveyed 122 CenturyLink customers and asked them to rate CenturyLink on 6 different criteria - Reliability, Speed, Equipment, Support, Interaction, and Value.

Overall CenturyLink customers rated them a 3.6 out of 5, which is ranked 6th of the 10 internet provider customers we surveyed in our study.

Reliability
3.6
Speed
3.6
Equipment
3.8
Support
3.4
Interaction
3.5
Value
3.5

As of February 2021, BroadBandNow’s editorial team has surveyed 123 Cox customers and asked them to rate Cox on 6 different criteria - Reliability, Speed, Equipment, Support, Interaction, and Value.

Overall Cox customers rated them a 3.6 out of 5, which is ranked 3rd of the 10 internet provider customers we surveyed in our study.

Reliability
3.8
Speed
3.7
Equipment
3.7
Support
3.8
Interaction
3.6
Value
3.3

Frequently Asked Questions About CenturyLink and Cox

  • Is CenturyLink cheaper than Cox?

    Cox’s lowest-priced internet plan is more affordable than CenturyLink’s, but its highest-priced internet plan is more expensive than CenturyLink’s. CenturyLink’s cheapest non-fiber plan is $50 per month, whereas Cox’s is $53 per month.

  • Which company has faster internet speeds? CenturyLink or Cox?

    CenturyLink offers internet download speeds up to 940 Mbps, which is essentially the same as Cox, which offers download speeds up to 1 Gbps. However, speeds often vary by location so make sure that you research both ISPs to ensure you are getting the fastest speeds possible for your area.

  • Do CenturyLink and Cox offer unlimited data?

    CenturyLink doesn’t have any data caps on its internet plans, whereas Cox imposes a 1.2 TB data cap on all of its plans.

  • Do CenturyLink and Cox require a contract?

    CenturyLink doesn’t require a contract with its internet plans. Cox, however, requires a contract with all of its plans in order to get a discounted monthly rate.