Xfinity and WOW! are two leading internet service providers (ISPs) in the U.S., with fast download speeds capable of meeting the needs of almost any household. One of the key features that Xfinity and WOW! share in common is their gigabit download speeds. While both ISPs also offer fiber optic plans, they’re more limited in availability. Price-wise, WOW! is the more affordable provider of the two, with starting prices of $19.99 per month. All in all, Xfinity and WOW! are dependable internet service providers that are worth checking out if one of them is available in your neighborhood.
Pros and Cons By Provider
- Premium gigabit speeds
- Excellent customer service
- Extensive bundle options
- Ongoing promotions
- Contracts required for discounts and deals
- Hidden fees
- No data caps
- Month-to-month plans available
- Extensive customer service
- Widely available in the U.S.
- Limited connection types
- No fiber internet offering
Xfinity Offers the Best Bundles
While WOW! has a lot to offer in the bundling department, Xfinity surpasses its competition by offering a full suite of bundle options, including internet, TV, home phone, mobile phone, and home security options. If you’re looking to bundle multiple home services, Xfinity is the better of the two options.
WOW!’s Fee Structure Surpasses Xfinity When It Comes to Fees
WOW! Offers Free Installation
WOW! offers a self-install option that is free of charge. While Xfinity technically also gives you a self-install option, it also requires you to pay a fee of $39.99 that covers the self-installation kit and limited guidance.
WOW! Doesn’t Have Data Caps
Xfinity’s internet plans come with data caps of 1.2 TB, giving you plenty of internet to work with. If you exceed your limit, you can expect to pay $10 per 50 GB of additional data. In contrast, WOW! internet plans don’t have data caps.
Xfinity and WOW! Have Great Customer Satisfaction
Xfinity and WOW! offer top-tier customer service, putting in their best efforts to resolve customers’ complaints and issues. Our reviews found both providers to be similar in terms of customer service.
Xfinity vs. WOW! Internet Review
We asked BroadbandNow users to review Xfinity based on four core attributes: Customer Service, Reliability, Speed, and Value.
BroadbandNow readers submitted 6157 for Xfinity. Xfinity earned an average score of 3.45 out of 5.
We asked BroadbandNow users to review WOW! based on four core attributes: Customer Service, Reliability, Speed, and Value.
BroadbandNow readers submitted 923 for WOW!. WOW! earned an average score of 3.47 out of 5.