One of the key features that Xfinity and WOW! share in common is their gigabit download speeds. The former’s speeds reach 3 Gbps whereas the latter’s goes up to 1 Gbps. Both providers primarily offer cable internet plans, but Xfinity does offer a fiber internet plan. Price-wise, WOW! is the more affordable provider of the two, but coverage is limited compared to Xfinity. All in all, Xfinity and WOW! are dependable internet service providers that are worth checking out if one of them is available in your neighborhood.
Xfinity and WOW! are two leading cable internet providers in the U.S. with fast download speeds that rival fiber-optic internet speeds. For robust TV plans and packages, Xfinity has a wide range of them to satisfy traditional TV enthusiasts who’re also looking for internet service. If you live within WOW!’s service areas, you can take advantage of its contract-free plans with unlimited data. Both providers are strong contenders for giving you optimal internet, but take a look at the in-depth comparison below before you reach a final decision.
Xfinity vs WOW! Overall Comparison
50 Mbps -6 Gbps
$14 a month
50 Mbps -1 Gbps
Cable, Fiber, DSL, Copper
$14 a month
Pros and Cons By Provider
- Premium gigabit speeds
- Excellent customer service
- Extensive bundle options
- Ongoing promotions
- Contracts required for discounts and deals
- Hidden fees
- No data caps
- Contract and month-to-month options
- Extensive customer service
- Add-ons available
- Limited availability
- Fewer plan options
Both Xfinity and WOW! excel in their customer service department, but the former takes the lead in gigabit download speeds. Not only do Xfinity’s speeds go up to 3 Gbps, but they’re also unrivaled when it comes to a fast and reliable connection. Note that these speeds are only available on the fiber plan, which is very expensive compared to what other competitors are offering for similar speeds. Also, keep in mind that Xfinity requires contracts if you want to take advantage of various deals and discounts.
WOW!’s pitfalls are its limited availability in the U.S. and few plan options. That said, it reigns supreme in affordability. It also doesn’t impose data caps or require contracts on any of its internet plans. WOW! also doesn’t pull punches when it comes to offering add-ons like streaming subscriptions to fill out your internet package.
Xfinity vs. WOW!: Packages Compared
Speaking of packages, both Xfinity and WOW! offer a handful of them, though Xfinity might have a wider selection. Prices vary depending on the number of channels you’re looking for in your TV service, as well as the type of bundle – Double or Triple. Bundles are a great way to save on more than one service for a discounted price, and these two providers give customers a fair share of savings.
Xfinity vs WOW!: Extra Fees and Contracts
While neither Xfinity or WOW! requires contracts, you may be able to take advantage of deals that come with signing one. Xfinity in particular only implements the monthly rate discount for customers who sign a two-year agreement.
Be prepared to pay professional installation fees for both Xfinity and WOW! Self-installation is available, but you’ll still need to pay a fee for technician guidance with Xfinity’s internet service.
Xfinity and WOW! don’t have data caps on their internet plans, which means you don’t have to worry about paying data overage fees.
Xfinity vs. WOW! Internet Review
As of February 2021, BroadBandNow’s editorial team has surveyed 402 Xfinity customers and asked them to rate Xfinity on 6 different criteria - Reliability, Speed, Equipment, Support, Interaction, and Value.
Overall Xfinity customers rated them a 3.5 out of 5, which is ranked 8th of the 10 internet provider customers we surveyed in our study.
Xfinity and WOW! offer top-tier customer service, putting in their best efforts to resolve customers’ complaints and issues.