BroadbandNow’s review data shows that WOW! Internet customers appreciate the affordable pricing, especially on introductory rates, and the generally fast installation process that can have new users online quickly in many service areas. Some users highlight solid performance during the first few months of service and consider it a good fit for basic home streaming and browsing. There are multiple mentions of courteous and knowledgeable technicians who make setup and initial troubleshooting smooth. However, opinions diverge over time, with some customers experiencing slower speeds than expected or inconsistent reliability, and feeling dissatisfied with subsequent price increases or changes in billing after their promo period ends. Customer service receives mixed feedback, as some interactions are prompt and helpful, while others involve delays or challenges. Overall, WOW! stands out for its value and speedy installs, though some customers have issues with its long-term consistency.
About Our WOW! Customer Reviews
WOW! is a major cable internet provider with hundreds of thousands of customers. What do these customers think of their provider?
According to our customer reviews, percent of WOW!’s customers have a generally positive view of their ISP. Some reviewers take issue with WOW!’s speeds and latency, though others report fast speeds. WOW!’s plans and pricing are also frequently discussed in customer reviews, and — as you might expect — customers prefer WOW!’s introductory deals to its long-term pricing.
