A Side-by-Side Comparison of Cox and Verizon High Speed Internet Internet Service in 2021
Cox Communications and Verizon High Speed Internet are among the top internet providers in the U.S. The former supplies cable and fiber internet service while the latter delivers DSL internet service. As detailed below, both providers offer premium broadband services that include internet and phone.
†All plans not available in all areas or to all customers. Verify details with Cox.
†All plans not available in all areas or to all customers. Verify details with Verizon High Speed Internet.
As the third largest U.S. provider of cable internet, Cox Communications uses both cable and fiber networks to deliver comprehensive services at various speeds and prices. They offer a variety of internet-only plans with speeds ranging from 10-940 Mbps. Cox customers have the option to pair their internet with phone and/or TV services.
Verizon High Speed Internet offers DSL internet and is available to approximately 49.1 million people. Reported as the fourth largest U.S. provider of DSL Verizon offers customers the option to bundle their internet plan with phone services for more affordable rates.
Cox customers can choose between professional installation for $75 or self-installation for $25. Cox’s installation fees may be waived with select internet-only plans and qualifying TV bundles.
Verizon High Speed Internet offers self-installation at no extra charge for their customers.The activation fee is waived if the service is ordered online.
Most of Cox Communications’ internet plans require contracts ranging from 12-24 months that are equipped with promotional deals for the first year.
If you cancel your agreement early, you will be charged with early termination fees up to $120. Regarding equipment, Cox customers have the option to rent a modem and router for a monthly fee of $10.99. Like most providers, this option may result in added fees and local taxes relating to service and equipment.
Verizon High Speed Internet offers contract-free options with select plans.
Verizon High Speed Internet contracts range between 1-2 years and are subject to early termination fees of up to $350 if you opt out early. Verizon High Speed Internet customers can purchase a modem with Wi-Fi for a one-time fee of $29.99.
Cox Communications places a 1.25 TB data cap with most of its internet plans.
There are no data cap restrictions with either Verizon High Speed Internet.
Timothy Noel on
October 23, 2019
This is how great Cox customer service can be when you let them help you. I made the mistake of letting someone trick me into letting them in my network. Before i knew what was happening they were in everything, they even wiped out my virus program. When i called Cox for help i was connected to Catherine in the Ohio call center, I explained to her what had happened & how worried i was about everything. Right from the start Catherine said it's going to be OK & i can help you take care of this. Then she said asked me to to take a deep breath & try to relax & i'll get started. Catherine was the most caring, understanding & thoughtful person you got hope for & just as smart. She started with the network & cleared every program they had installed. Then she asked me a few questions about my laptop at which time you asked me for permission to access it in order to make sure that no program was left behind which could still allow them access. I said yes & Catherine started going through the files & removed a few more programs they had installed. When she finished she then explained how with my Cox account came a McAfee Virus program which was what i had in my laptop. She then reinstalled McAfee & helped me set up new pass words for everything. When Catherine was done i felt relief for the first time in twelve hours & when she was finished & i thanked her for everything, she said you don't need to thank me it's me job. I said yes it may be your job but you just don't know i great full i am. So to show just how great full i am wanted Cox to know just how much i appreciate everything Catherine did to save me from what could have been my worst night mare. Catherine is the perfect example of outstanding customer service.
Mike Serafino on
October 14, 2020
I just got off the phone with one of your front-line support associates. When I called in I was a bit frustrated and abrupt. She's polite, calm response quickly set me at ease and she promptly dealt with my problem. If I had a company I would be really excited to have such a wonderful individual as an employee. Great job COX!!!
May 13, 2019
Speeds are great ever since we switched to Verizon FiOS, we pay for 200 Mbps up and down and get 330Mbps up and down, speeds are consistent and never slow down, customer service is also good. I would recommend Verizon.
C. Ritenour on
November 25, 2020
We have had a great experience with Verizon even with many devices on at once, we have not had any issues. Great customer service, but moving soon to Martinsburg WV and it is not available so I guess we are stuck with a sub-par provider. Kinda sad, we're spoiled.
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Cox and Verizon High Speed Internet both offer internet plans with various speeds and comparable prices, which are determined by each provider’s coverage availability. Cox’s lowest-priced plan costs $29.99/month while Verizon High Speed Internet’s plans are priced at $69.99/month.
Cox offers speeds up to 940 Mbps while Verizon High Speed Internet offers speeds up to 15 Mbps Depending on your location and coverage availability, you may have access to faster speeds with either Cox or Verizon High Speed Internet.
Cox employs a 1.25 TB data cap restriction on most of its plans whereas Verizon High Speed Internet offers unlimited data with all of its internet plans.
Cox Communications requires a 1-year agreement with most of its plans while Verizon High Speed Internet does not require a contract with its bundled internet plans.