EarthLink vs. Spectrum
As two of the largest internet providers in the country by coverage area, EarthLink and Spectrum are similar in many ways. Both provide reliable high-speed internet service. However, there are a number of crucial differences in the way these rival companies operate and the service and pricing options they offer. Depending on your location and internet needs, one internet provider may be a better option over the other.
|EarthLink vs. Spectrum Comparison|
|Speed||3-1,000 Mbps||200-940 Mbps|
|Service Type||DSL or Fiber||Cable or Fiber|
|EarthLink vs. Spectrum FEATURE COMPARISON|
EarthLink Internet Deals †Last updated on 10/17/2019
†All plans not available in all areas or to all customers. Verify details with EarthLink.
Spectrum Internet Deals †Last updated on 4/21/2021
†All plans not available in all areas or to all customers. Verify details with Spectrum.
EarthLink vs. Spectrum Performance Overview
EarthLink has the nation’s third-largest fiber network by coverage area and is also the largest provider of residential DSL internet by coverage area. Availability for either internet type will still vary by location. Customers with fiber connections can access internet speeds up to 1000 Mbps. EarthLink provides internet service only, with no phone or TV options.
Spectrum is an internet, cable TV, and telephone provider that uses cable connections almost exclusively for residential internet. The company is the second-largest cable provider in the United States by coverage area. Spectrum offers more than two dozen pricing options for high speed internet service, either alone or bundled with TV and/or phone service. Package availability varies by location.
EarthLink’s installation setup is dependent on the type of internet plan. Installation fees vary from $19.95-69.95.
Installation charges for EarthLink’s Hyperlink plans—a combined fiber/DSL connection—include a $69.95 fee for professional installation. DSL-only customers typically pay $19.95 for a self-installation kit and modem shipping. All EarthLink installation packages include Wi-Fi service.
Spectrum customers are offered a free modem with both self-installation and professional installation options.
Professional installation is a one-time fee of $49.99 with most of its internet-only packages. The installation fee may be reduced or waived with select bundles and packages. To avoid the installation fee, customers may opt for the self-installation option for a one-time Wi-Fi activation charge of $9.99. Households can also rent a Wi-Fi router for a $5 monthly fee from Spectrum.
EarthLink Contracts, Equipment Fees & Fine Print
Currently, all EarthLink internet plans require a 12-month contract.
Customers who cancel their service before their contract ends face early termination fees of up to $200. As with all internet providers, local taxes and fees may also apply. EarthLink contracts require that customers use the company-provided modem for a rental fee of $6.95/month. All EarthLink equipment must be returned upon cancellation or the customer will be charged additional fees.
Spectrum Contracts, Equipment Fees & Fine Print
As a contract-free provider, Spectrum subscribers pay for their service from month to month and are not required to sign a contract of any duration.
Thus, accounts may be cancelled at any time without penalty. Customers should also expect to pay a one-time $9.99 activation fee. Locally assessed taxes and fees may also apply. Spectrum often offers new customers lower promotional rates for the first 12 months followed by a rate increase of as much as $20 per month when the promotional term ends.
EarthLink Data Caps
All EarthLink internet plans allow customers to enjoy unlimited downloading, uploading, and streaming. No data caps are placed on user data. This makes EarthLink a suitable choice for households with multiple power-internet users that may stream a lot of games, movies, or television.
Spectrum Data Caps
Like EarthLink, Spectrum does not limit the amount of data its customers can upload or download. In fact, Spectrum is prohibited from adding data caps to its internet plans by an agreement with the FCC in the wake of a recent merger.
5 Stars all the way! Front desk scheduling any time of the day or night. Tech support calls no time limits, smart and always helpful, invested in your problem all the way. Thank you all so much for your kind attitude and willingness to help us.
Good service, but quality could be better and careful disconnecting
Once set up, the service worked well, customer service needed rarely and worked fast. However, the WIFI speed was not great, which could have been the fault of my WiFi router, but their modem had no WiFi capability or it was worse tested than my router. When you disconnect, you don't get prorated statement, so watch out.
EarthLink vs. Spectrum Coverage Availability
EarthLink Coverage & Availability
Spectrum Coverage & Availability
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