Frontier vs. Xfinity
As two of the most favored internet providers in the U.S., Xfinity from Comcast and Frontier Communications supply the greatest coverage in California and Florida. Although both providers offer fiber-optic internet, Xfinity also provides cable plans whereas Frontier supplies DSL and copper plans. Below are a few key comparisons including pricing, speeds, and more between Xfinity and Frontier to help you decide which is best for your home.
|Frontier vs. Xfinity Comparison|
|Speed||9-940 Mbps||15-2,000 Mbps|
|Service Type||DSL, Fiber or Copper||Cable or Fiber|
|Frontier vs. Xfinity FEATURE COMPARISON|
|Unlimited Data||Yes||Select Plans|
|Contract-Free Plans||No||Select Plans|
Frontier Internet Deals †Last updated on 4/10/2021
†All plans not available in all areas or to all customers. Verify details with Frontier.
Xfinity Internet Deals †Last updated on 4/12/2021
†All plans not available in all areas or to all customers. Verify details with Xfinity.
Frontier vs. Xfinity Performance Overview
Xfinity from Comcast is the largest cable provider in the U.S. and provides internet service to an estimated 111.6 million people in 39 states, with the greatest availability in California, Florida, and Illinois. Its fiber service is available to an estimated 18,000 people. Customers can choose to bundle their internet service with TV and/or phone. Some bundled plans may offer a speed upgrade for one to two years.
Frontier Communications is the fifth largest DSL provider in the U.S. offering service in 29 states to about 33.3 million people, with the widest coverage in California, Florida, and Connecticut. Frontier is also the fourth largest fiber service provider in the U.S. available to approximately 10.9 million people. Its copper service is available in 7 zip codes. Similar to Xfinity, customers can also bundle their internet with TV and/or phone.
Similar to Xfinity, Frontier Communications also offers professional installation or self installation.
For a fee of $75, customers can have the equipment installed professionally. However, you can avoid this fee by opting for self installation. If the technician is installing for fiber service, they may need to install an Optical Network Terminal, which must be placed in a central location. The technician may also need to drill holes for cable depending on the internet plan chosen.
Xfinity from Comcast offers a couple installation options: professional installation or self installation.
For new customers, professional installation is required since a technician will need to install wiring, which can range anywhere from $60-90 depending on your package. However, if your home is already wired for Xfinity’s internet service, you can opt for self installation. In this case, you can choose to have the equipment shipped to you or you can pick it up at a Comcast store.
Frontier Contracts, Equipment Fees & Fine Print
Frontier Communications does not require a contract for any of its internet plans.
If you do sign up for a contract, early termination fees can cost up to $400 if the agreement is terminated early. With or without a contract, equipment fees are not included in the overall monthly price. A modem requires a $10/month fee and a $9.99 equipment delivery and handling fee. Frontier customers can also purchase a modem and router for a one-time fee of $200. A $9.99 broadband processing fee is also applied when you end your service.
Xfinity Contracts, Equipment Fees & Fine Print
Xfinity customers can save money by signing a one to two year contract.
However, if you break your contract early, you will be charged an early termination fee ranging from $5-10 for each month remaining. Contract-free plans are offered for an extra fee fluctuating from $10-44/month depending on the plan chosen. Customers who plan to stay with the service long term can choose to purchase their own gateway devices. Otherwise, it’s a $13/month fee for xFi Gateway, which is an internet modem and wifi router in one.
Frontier Data Caps
Frontier Communications’ internet plans do not have data caps.
Xfinity Data Caps
A 1 TB data cap applies in some areas to Xfinity’s internet plans. If you exceed the data cap, 50 GB will be added to your account for a $10 fee. You can opt for unlimited data for $50/month.
FiberOptic is top notch
Installer was very knowledgeable about how networks work and quickly patched in my line where I needed it. 6 months in and I saw an ad for 500/500 for the same price I had been paying for 200/200. A quick chat with sales and I upgraded for free. Highly recommend Frontier FiberOptic service.
Going the extra mile
During the winter storm in Texas that caused the entire state to lose power, I also found that the constant cycling of power caused the ONT (fiber optics converter) for my house to break. At least this is what the technician said. Anyway, I did the troubleshooting over the phone and they identified the problem. But then a ticket had to be opened and I was in the queue with lots of others. Unfortunately, my original ticket was closed by their system because it was associated with the widespread outage. I called when my ticket was closed and they opened a new one a week later. Although somewhat frustrated because I work from home I have to say the Frontier tried to get a technician out to fix my problem almost every day but I was then away from the house. I just want to say that they didn't forget me and really tried to solve my problem. They called me daily but I was away for a wedding. Great job Frontier. Your internet service is great too and it's why I've been a customer for a very long time.
First time Xfinity subscriber. Exceeded my expectations. I can honestly say I was very impressed with all aspects of Xfinity. I just purchased a home in Delray Beach FL. From the initial appointment call to complete installation, Xfinity exceeded my expectations. Very impressed with the Tech. The tech arrived early. He introduced himself and ask me about my expectations. He explained what he was going to do and would have me watching NFL football today. Walked me through the setup and all options of the remote. I ordered cable and internet. I will say the internet service is faster than others. Very impressed with Xfinity.
Xfinity Smooth Transition
Two days ago, I noticed that when the Xfinity Video was finished, the screen made a smooth transition to the previous Page of Video Options. That was beautiful, and I would like to say thank you, and much appreciation. Loretta 3/29/2021
Frontier vs. Xfinity Coverage Availability
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Xfinity Coverage & Availability
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