Frontier vs. Xfinity

A Side-by-Side Comparison of Frontier and Xfinity Internet Service in 2022

Xfinity and Frontier Service in 2022:

Xfinity has 15 plans:

View Xfinity and Frontier Service in 2022:

Frontier and Xfinity both offer high-speed internet, with the latter primarily offering cable internet and the former offering DSL and fiber internet. Xfinity is the better choice for those who live in areas where fiber is unavailable and want a contract-free plan. But for those who demand robust upload speeds, Frontier’s fiber options can accommodate these needs.

Xfinity vs Frontier Overall Comparison

Xfinity vs Frontier Overall Comparison

  • Speed

    50 Mbps -3 Gbps

  • Pricing

    $39.99-299.95/mo.

  • Service Type

    Cable, Fiber

  • Equipment Fee

    $14 a month

  • Data Cap

    Unlimited Data

  • Speed

    Call For Speed Availability

  • Pricing

    $49.99-149.99/mo.

  • Service Type

    DSL, Fiber, Fixed Wireless, Copper

  • Equipment Fee

    $0 a month

  • Data Cap

    Unlimited Data

Xfinity and Frontier are major providers with multiple connection types. Both offer fast speeds with fiber service and have similar pricing structures. They each offer their own versions of bundling, including TV and phone services with its internet plans.

Even though Frontier originally began with DSL, its fiber speeds offer competitive rates against Xfinity’s abundant internet plans. While Xfinity offers more affordable starter packages, Frontier has several plans that rival Xfinity’s affordability. Most of Xfinity’s plans are cable connections, except for its fiber Gigabit Pro plan. But the high installation fee, high monthly cost, and limited availability detract from this plan’s benefits.

Xfinity vs Frontier: Best Deals

Internet Deals

Frontier and Xfinity attract new customers with monthly promotional offers. Frontier’s promotional deals and Xfinity’s promotions include rewards cards, free activation, and complimentary equipment. These deals typically change monthly, though the providers may extend them when desired — depending on the performance and availability of the promotion. Check back often to see what kinds of deals these providers promote during any given month.

Pros and Cons By Provider

Pros and Cons By Provider

Xfinity Pros

  • Contract-free plans available
  • AutoPay discounts
  • Great customer service
  • Millions of Wi-Fi hotspots

Xfinity Cons

  • Expensive fees
  • Data caps

Frontier Internet Pros

  • AutoPay discounts
  • Extensive coverage
  • Multiple connection types
  • Unlimited data

Frontier Internet Cons

  • Poor customer service
  • Pricey fees

Xfinity prevails over Frontier in public hotspots, plan selection, and overall availability nationwide. Xfinity has millions of Wi-Fi access points across the country for those who work on the road. Both providers have AutoPay discounts to help save money and occasional gift card perks when you sign up during the promotional period. If you plan to use over 1.2 TB of data per month with Xfinity, Frontier’s unlimited data can help you avoid paying overage fees.

Frontier offers additional discounts for health care providers and customers in rural areas. Xfinity gives a one-time gift card between $100-$150 to military personnel, students, and teachers.

Frontier vs. Xfinity: Packages Compared

Both Frontier and Xfinity offer packages – or bundles – but each service provider differs in the details. Xfinity offers in-house TV services with hundreds of channels. The advantages of signing up for an Xfinity bundle include contract-free options and a free Netflix or HBO Max subscription with select plans.

Frontier’s in-house bundles comprise phone and internet service. For TV, they partner with YouTube TV to offer discounts to new subscribers. (Working with streaming services to provide price breaks is a trend many non-cable internet providers have adopted in recent years.)

Frontier vs. Xfinity: Extra Fees and Contracts

Xfinity has contract-free packages for an additional fee alongside one- or two-year contracts. Technically, Frontier has contract-free plans, but if you’d like any of the promotional pricing or other deals Frontier offers, you’ll have to agree to a contract plan.

Installation

Professional installation with Xfinity and Frontier costs an average of $85-$90. Frontier offers free installation when customers sign up online, while Xfinity provides three options: professional installation, self-installation plus (self-installation with professional support), and true self-installation.

Data cap

All Frontier internet packages are data cap-free. Xfinity’s cable plans have a 1.2 TB data cap, and if you go over the limit, they charge $10 per 50 GB of data. Xfinity’s fiber plan is data cap- free.

Frontier vs. Xfinity: Customer Satisfaction

According to the American Customer Satisfaction Index, both Xfinity and Frontier have high ratings in TV subscriptions. However, Xfinity takes the lead in the ISP category, while Frontier is working to improve its customer service reputation with current and new subscribers.

Xfinity vs. Frontier Internet Review

As of February 2021, BroadBandNow’s editorial team has surveyed 402 Xfinity customers and asked them to rate Xfinity on 6 different criteria - Reliability, Speed, Equipment, Support, Interaction, and Value.

Overall Xfinity customers rated them a 3.5 out of 5, which is ranked 8th of the 10 internet provider customers we surveyed in our study.

Reliability
3.6
Speed
3.7
Equipment
3.7
Support
3.3
Interaction
3.3
Value
3.2

As of February 2021, BroadBandNow’s editorial team has surveyed 39 Frontier customers and asked them to rate Frontier on 6 different criteria - Reliability, Speed, Equipment, Support, Interaction, and Value.

Overall Frontier customers rated them a 3.5 out of 5, which is ranked 7th of the 10 internet provider customers we surveyed in our study.

Reliability
3.6
Speed
3.5
Equipment
3.8
Support
3.3
Interaction
3.1
Value
3.5

Frequently Asked Questions About Frontier and Xfinity

  • Is Frontier cheaper than Xfinity?

    Frontier’s lowest-priced, internet-only DSL plan is $49.99 per month, whereas Xfinity’s lowest-priced, internet-only cable plan is $39.99 per month. Prices may vary depending on location.

  • Who has faster speeds — Frontier or Xfinity?

    Frontier download speeds vary greatly compared to Xfinity’s 3 Gbps max download speeds for fiber. With either provider, the speeds available to you highly depend on your location and the connection type available.

  • Do Frontier and Xfinity have unlimited data?

    Frontier has no data cap limitations on its internet plans. In contrast, Xfinity includes a cap of 1.2 TB for cable and an additional $10 for 50 GB when you go over that limit. If you’re lucky enough to enjoy fiber from Xfinity, you’ll also enjoy unlimited data.

  • Do Frontier and Xfinity require a contract?

    Frontier doesn’t require a contract for its internet plans unless you’re taking advantage of a special offer. Xfinity’s contracts can run up to two years, but customers can opt to go contract-free for a fee depending on the internet plan chosen.