Frontier vs WOW!: Side by Side Comparison

A Side-by-Side Comparison of Frontier Communications and WOW! in 2022.

Frontier and WOW! Service in 2022:

View Frontier and WOW! Service in 2022:

Frontier and WOW! offer various internet and cable services in the U.S. Frontier offers customers the option between DSL, fixed wireless, and fiber, while WOW! provides cable internet. Both internet providers offer triple-play bundles, which means you can combine TV and phone services with your internet. We’ve laid out the key similarities and differences between Frontier and WOW! so you can make the best choice about your next internet provider.

Frontier vs WOW! Overall Comparison

Frontier vs WOW! Overall Comparison

  • Speed

    Call For Speed Availability

  • Pricing

    $49.99-149.99/mo.

  • Service Type

    DSL, Fiber, Fixed Wireless, Copper

  • Equipment Fee

    $0 a month

  • Data Cap

    Unlimited Data

  • Speed

    100 Mbps -1 Gbps

  • Pricing

    $19.99-49.99/mo.

  • Service Type

    Cable, Fiber, DSL, Copper

  • Equipment Fee

    $14 a month

  • Data Cap

    0 GB

Frontier and WOW! are major internet providers offering various connection types. However, Frontier has more coverage than WOW! As one of the nation’s largest internet providers, Frontier DSL is available to over 33.0 million people across 27 states. Frontier does offer fiber services in select locations. With its fiber services available to about 10.8 million people, Frontier is considered one of the largest fiber providers in the U.S.

WOW! is available across 9 states to over 7.2 million people, making them one of the largest cable internet providers based on coverage area. Though fiber is currently not an option for residential users, WOW!’s cable internet boasts gigabit speeds in select areas. You also can bundle your internet with TV and phone services.

Frontier vs WOW!: Best Deals

Internet Deals

Frontier and WOW! both utilize promotions to attract new customers and project consumer brand awareness. Frontier’s promotional deals include rewards cards, free activation, and complimentary equipment. Likewise, WOW! uses gift card promotions and complimentary months of service. The extent of WOW!’s offers may not be as far-reaching, but its promotions are nothing to sneeze at.

When you’re ready to sign up for new service, keep an eye on the promos a particular provider offers. Many of them change every month, so if you’re not in a rush, you may want to check back often to see what new opportunities arise.

Pros and Cons By Provider

Pros and Cons By Provider

Frontier Internet Pros

  • Ultra-fast gigabit speeds
  • Extensive coverage
  • Multiple connection types
  • Unlimited data

Frontier Internet Cons

  • Poor customer service reputation
  • Pricey fees

WOW! Pros

  • No contracts
  • Affordable pricing
  • Great customer service
  • Multiple high-speed plans

WOW! Cons

  • Data caps
  • High fees

Frontier excels at providing high-speed internet with its fiber service. However, speeds vary based on the plan you choose, and its plans are relatively affordable with options for those on a budget and those with max speeds in mind. WOW! also touts affordability, with low-priced beginner plans for basic service. You can find additional affordability in its bundle plans, including internet service, TV, and phone. What WOW! lacks is availability — compared to Frontier, WOW!’s customer footprint is limited.

Frontier vs. WOW!: Packages Compared

Packages, or bundles, are an excellent way to shave a few dollars off the cost of your utilities like internet, TV, and phone. Many providers, including Frontier and WOW!, offer packages with different combos and options.

Frontier partners with YouTubeTV to provide price breaks to its subscribers, whereas WOW! offers WOW! TV Plus, its in-house TV service for WOW! internet subscribers. You can bundle WOW! TV Plus with internet alone or with internet and phone service.

Frontier vs. WOW!: Extra Fees and Contracts

To stay competitive with other providers, Frontier and WOW! both offer customers the option between contract and contract-free plans. By signing a contract with Frontier, you can get prices that will remain the same for the lifetime of your contract, but if you need to end your contract before the end date, early termination fees apply. Regarding WOW!’s plans, keep in mind that the monthly plan pricing may increase if you decide to go contract-free; however, if your current living situation may change, a month-to-month plan can save you early termination fees.

Equipment leases are extra fees you should be aware of. Frontier charges customers for the Wi-Fi and modem rental. While you can purchase your modem and router, remember to ask Frontier about compatible equipment and what services they’ll warranty if a problem arises. WOW! will also rent modems with Wi-Fi.

Installation

For customers who haven’t had Frontier services before or are more comfortable having a certified technician install the equipment, there’s an activation fee up to $85. Those looking to save on activation fees can ask about the two-year agreement or available self-installation options.

Customers have the choice between a professional installation or self-install with WOW! Self-installation allows customers the flexibility of installing its equipment when they have time and saves money depending on the plan.

Data cap

Frontier offers unlimited data on most of its plans that provide higher speeds in specific locations.

WOW! has no data caps or data overage fees outlined in any of its plans.

Frontier vs. WOW!: Customer Satisfaction

Frontier has struggled in the past to keep its customers happy. The ISP has been working hard to repair its reputation and provide quality service. WOW! has a long history of high-quality customer service, exemplified by its A- rating with the Better Business Bureau.

Frontier vs. WOW! Internet Review

As of February 2021, BroadBandNow’s editorial team has surveyed 39 Frontier customers and asked them to rate Frontier on 6 different criteria - Reliability, Speed, Equipment, Support, Interaction, and Value.

Overall Frontier customers rated them a 3.5 out of 5, which is ranked 7th of the 10 internet provider customers we surveyed in our study.

Reliability
3.6
Speed
3.5
Equipment
3.8
Support
3.3
Interaction
3.1
Value
3.5
As of May 2022, BroadBandNow’s editorial team has not been able to survey enough WOW! customers to provide a comprehensive understanding of how this service is meeting customers’ needs or expectations.

Frequently Asked Questions About Frontier and WOW!

  • Is Frontier cheaper than WOW!?

    Frontier’s most affordable DSL plan costs $49.99 per month. WOW!’s least expensive plan starts at $19.99 per month. While Frontier is cheaper monthly, WOW! is less costly per Mbps.

  • Who has faster speeds — Frontier or WOW!?

    Frontier offers a wide range of speeds, while WOW! offers speeds up to 1 Gbps. While both Frontier and WOW! speeds are comparable, they may only be available in particular locations with specific plans.

  • Do Frontier and WOW! have unlimited data?

    Both Frontier and WOW! promote unlimited data with each plan. Depending on your needs, you can choose between various speeds from each provider.

  • Do Frontier and WOW! require a contract?

    Both Frontier and WOW! offer contract and contract-free plans, but you might benefit from promotional rates if you choose a contract plan.