Frontier vs WOW!: Side by Side Comparison
Frontier Communications and WOW! both offer various internet and cable services in the U.S. Frontier offers customers the option between fiber, DSL, and copper internet access while WOW! provides fiber, cable, and DSL internet. Both internet providers offer bundle and triple play plans, which means you can combine TV and/or phone services with your internet. For customers that don’t have access to fiber internet options or require lower download speeds, they can opt for a DSL or copper plan from Frontier or a DSL or cable plan from WOW!.
Albeit their similarities, Frontier Communications and WOW! have a variety of crucial differences—from pricing to data restrictions to contract requirements. Learn more below!
|Frontier vs. WOW! Comparison|
|Speed||9-940 Mbps||100-1,000 Mbps|
|Service Type||DSL, Fiber or Copper||Cable, Fiber, DSL or Copper|
|Frontier vs. WOW! FEATURE COMPARISON|
|Unlimited Data||Yes||Select Plans|
Frontier Internet Deals †Last updated on 4/10/2021
†All plans not available in all areas or to all customers. Verify details with Frontier.
WOW! Internet Deals †Last updated on 4/14/2021
†All plans not available in all areas or to all customers. Verify details with WOW!.
Frontier vs. WOW! Performance Overview
As the 5th largest DSL provider, Frontier Communications is available to over 30.5 million people across 26 states. Frontier does offer fiber services in select locations. With their fiber services available to about 9.5 million people, Frontier is considered the 5th largest fiber provider in the U.S. If you’re looking to bundle your services with TV and/or home phone, there are various double and triple play options available with access to FiberOptic or Vantage TV services in select plans.
WOW! is available across 10 states to over 7.2 million people making them the 6th largest cable provider based on coverage area. Currently, fiber coverage is an option only available for businesses in over 179 zip codes. Though fiber is currently not an option for residential users, WOW!’s cable internet boasts speeds up to 1,000 Mbps in select areas. You also have the option to bundle your internet with TV and/or phone services.
Frontier Communications Installation
Frontier has the option between professional and self-installation available.
For customers who haven’t had Frontier services before or are more comfortable having a certified technician install the equipment, there’s an activation fee up to $85. After making an appointment, your technician will bring all the necessary tools and gear to install. Those looking to save on activation fees can ask about the two-year agreement or available self-installation options. If you qualify for a self-install, Frontier will send you a kit to guide you through the install process. You might be responsible for shipping and handling fees unless you signed up during a promotion for waived fees.
Customers have the choice between a professional installation or self-install with WOW!.
Considering the health of their customers, WOW! is offering a contact-free installation for no additional cost (normally a $50 fee) with specific plans online. The visit will include the certified technician installing your WOW! equipment. Self-installation allows customers the flexibility of installing their equipment when they have time and saves up to $30 depending on the plan. WOW! provides how-to guides on their website with directions for self-installation.
Frontier Communications Contracts, Equipment Fees & Fine Print
To stay competitive with other providers, Frontier now offers customers the option between contract and contract-free plans.
While month-to-month pricing is available, customers that want additional savings and won’t be moving for a few years can sign up for a 1-2 year contract. By signing a contract with Frontier, you can get prices that will remain the same for the lifetime of your contract. If you need to end your contract before the end date, early termination fees, or ETFs, can cost up to $400. Frontier also charges customers up to $10/month for the WiFi and modem rental. While you can purchase your modem and router, remember to ask Frontier about compatible equipment and what services they’ll warranty if a problem arises. Frontier offers download speeds of 6-940 Mbps and upload speeds between 50-880 Mbps.
WOW! Contracts, Equipment Fees & Fine Print
WOW! offers customers with contract-free plans alongside their one- and two-year contract options.
Keep in mind that the monthly plan pricing may increase if you decide to go contract-free; however, if you’re unsure of your current living situations, then a month-to-month plan can save you up to $345 in early termination fees. With each month you stay with your contract, WOW! will decrease your ETF by $15. Don’t worry if you haven’t bought your modem yet because WOW! will rent modems with WiFi for up to $10/month. WOW! also offers a compatible modem sheet if you want to purchase your modem and router to skip out on monthly equipment fees. Typically, download speeds with WOW! range between 100-1,000 Mbps and upload speeds are around 10-50 Mbps.
Frontier Communications Data Caps
Frontier offers unlimited data on most of their plans, starting at $27.99/month. Frontier has plans that provide higher speeds in specific locations for those who have an unlimited plan but are looking for faster internet.
WOW! Data Caps
Currently, WOW! has no data caps or data overage fees outlined in any of their plans. Customers can enjoy unlimited data starting at $44.99/month for speeds up to 100 Mpbs. Faster speeds are available in select plans and areas.
FiberOptic is top notch
Installer was very knowledgeable about how networks work and quickly patched in my line where I needed it. 6 months in and I saw an ad for 500/500 for the same price I had been paying for 200/200. A quick chat with sales and I upgraded for free. Highly recommend Frontier FiberOptic service.
Going the extra mile
During the winter storm in Texas that caused the entire state to lose power, I also found that the constant cycling of power caused the ONT (fiber optics converter) for my house to break. At least this is what the technician said. Anyway, I did the troubleshooting over the phone and they identified the problem. But then a ticket had to be opened and I was in the queue with lots of others. Unfortunately, my original ticket was closed by their system because it was associated with the widespread outage. I called when my ticket was closed and they opened a new one a week later. Although somewhat frustrated because I work from home I have to say the Frontier tried to get a technician out to fix my problem almost every day but I was then away from the house. I just want to say that they didn't forget me and really tried to solve my problem. They called me daily but I was away for a wedding. Great job Frontier. Your internet service is great too and it's why I've been a customer for a very long time.
Cheap and Reliable
100 down and 10 up is a great price at under $30. I wish their 200 down had 20 up, but it is still only 10 up.
WOW is amazing. An honest company that does business right!! From the service tech to the customer service, we've never had a problem. They worked with us to find a plan that we can afford. They have always gone above and beyond in every situation for years. Thank you WOW.
Frontier vs. WOW! Coverage Availability
Frontier Coverage & Availability
WOW! Coverage & Availability
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