Frontier vs. WOW!: Extra Fees and Contracts
To stay competitive with other providers, Frontier and WOW! both offer customers the option between contract and contract-free plans. By signing a contract with Frontier, you can get prices that will remain the same for the lifetime of your contract, but if you need to end your contract before the end date, early termination fees apply. Regarding WOW!’s plans, keep in mind that the monthly plan pricing may increase if you decide to go contract-free; however, if your current living situation may change, a month-to-month plan can save you early termination fees.
Equipment leases are extra fees you should be aware of. Frontier charges customers for the Wi-Fi and modem rental. While you can purchase your modem and router, remember to ask Frontier about compatible equipment and what services they’ll warranty if a problem arises. WOW! will also rent modems with Wi-Fi.
For customers who haven’t had Frontier services before or are more comfortable having a certified technician install the equipment, there’s an expert installation fee up to $85. This fee can be waived when you choose a qualified fiber internet plan.
Customers have the choice between a professional installation or self-install with WOW! Self-installation allows customers the flexibility of installing its equipment when they have time and saves money depending on the plan.
Frontier offers unlimited data on most of its plans that provide higher speeds in specific locations.
WOW! has no data caps or data overage fees outlined in any of its plans.