Spectrum vs. Frontier

A Side-by-Side Comparison of Spectrum and Frontier Internet Service in 2022

Spectrum and Frontier Service in 2022:

Spectrum has 7 plans:

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Spectrum and Frontier are internet providers known across the country for fast speeds and unlimited data plans. They offer different connection types and speeds, providing an ideal plan for everyone. Plus, neither provider requires a contract. Before you decide on a provider, we outline key similarities and differences between Spectrum and Frontier below.

Spectrum vs Frontier Overall Comparison

Spectrum vs Frontier Overall Comparison

  • Speed

    200 Mbps -1 Gbps

  • Pricing

    $49.99-89.99/mo.

  • Service Type

    Cable, Fiber

  • Equipment Fee

    $0 a month

  • Data Cap

    Unlimited Data

  • Speed

    Call For Speed Availability

  • Pricing

    $49.99-149.99/mo.

  • Service Type

    DSL, Fiber, Fixed Wireless, Copper

  • Equipment Fee

    $0 a month

  • Data Cap

    Unlimited Data

Spectrum is one of the top internet providers in the country, offering coverage in 42 states. It uses a cable connection with download speeds comparable to fiber internet. It also has bundling options for TV and phone services. If you aren’t 100 percent satisfied, Spectrum has a 30-day, money-back guarantee.

Frontier offers DLS service to 27 states, including rural areas. Its fiber service is available in 23 states. Download speeds will vary depending on location. Bundles are also available as add-on phone services.

Spectrum vs Frontier: Best Deals

Internet Deals

Spectrum plans have fast download speeds, with the most basic plan costing $49.99 per month. Its highest-tiered plan is available for $89.99 per month. Frontier’s cheapest DSL plan is $49.99 per month while its fastest fiber plan is $149.99 per month. Its speeds vary depending on location.

Pros and Cons By Provider

Pros and Cons By Provider

Spectrum Pros

  • Gigabit download speeds on cable
  • Fast speeds for all plans
  • Robust bundle options
  • Wide availability
  • No data caps or contracts

Spectrum Cons

  • Few promotions for current customers
  • Average customer service

Frontier Pros

  • Fiber availability
  • Available in more than half of the U.S.
  • Several internet plan options
  • No contracts required
  • No data caps

Frontier Cons

  • Poor customer service history
  • Early termination fees

Spectrum not only offers internet plans but also offers TV and phone services as bundles. Every plan offers fast download speeds, which are available with no data caps. However, improvements can be made to its customer service; plus, it doesn’t have any incentives for existing customers.

Frontier has several internet plan options, including fiber. While it doesn’t require a contract, it does incentivize customers with promotional rates if they sign a contract. If you opt for one of these contracts and change your mind, there will be an early termination fee. It’s also worth mentioning that its customer service is far from the best.

Spectrum vs. Frontier: Packages Compared

Spectrum offers two different packages: You can bundle your internet with TV services or add on phone service. Prices will vary depending on your internet speed.

Frontier packages include phone services. Depending on your internet speed, packages can either be on the affordable or costly side. Frontier doesn’t offer TV service.

Spectrum vs. Frontier: Extra Fees and Contracts

Spectrum’s only added monthly charge is an equipment leasing fee of up to $5 per month. With no contracts, Spectrum doesn’t have an early termination fee. While Frontier doesn’t require a contract, contract plans are available. The early termination fee can be as high as $400.

Installation

With Spectrum, there are two options for installation: a professional technician installation cost of $49.99, or you can choose self-installation for $19.99. You’ll also have to pay a WiFi activation fee of $9.99. Frontier’s professional installation fee is $85; it doesn’t charge a fee for self-installation. However, their activation fee is $85.

Data cap

Spectrum plans have unlimited data, so you won’t have to pay overage fees. Frontier also offers unlimited data plans.

Spectrum vs. Frontier: Customer Satisfaction

Customer service is a key component when looking for your future internet provider. Spectrum has a B+ rating from the Better Business Bureau. Unfortunately, Frontier hasn’t fared as well, receiving an F from the BBB.

Spectrum vs. Frontier Internet Review

As of February 2021, BroadBandNow’s editorial team has surveyed 283 Spectrum customers and asked them to rate Spectrum on 6 different criteria - Reliability, Speed, Equipment, Support, Interaction, and Value.

Overall Spectrum customers rated them a 3.4 out of 5, which is ranked 4th of the 10 internet provider customers we surveyed in our study.

Reliability
3.6
Speed
3.6
Equipment
3.7
Support
3.3
Interaction
3.3
Value
3.2

As of February 2021, BroadBandNow’s editorial team has surveyed 39 Frontier customers and asked them to rate Frontier on 6 different criteria - Reliability, Speed, Equipment, Support, Interaction, and Value.

Overall Frontier customers rated them a 3.5 out of 5, which is ranked 7th of the 10 internet provider customers we surveyed in our study.

Reliability
3.6
Speed
3.5
Equipment
3.8
Support
3.3
Interaction
3.1
Value
3.5

Frequently Asked Questions About Spectrum and Frontier

  • Is Spectrum cheaper than Frontier?

    Spectrum and Frontier both have basic plans; the former’s lowest-priced internet-only plan is $49.99 per month while the latter’s lowest-priced internet-only DSL plan is $49.99 per month.

  • Who has faster speeds — Spectrum or Frontier?

    Spectrum’s fastest plan boasts 1 Gbps via fiber. Frontier also has fiber plans available.

  • Do Spectrum and Frontier have unlimited data?

    Both Spectrum and Frontier offer unlimited data.

  • Do Spectrum and Frontier Require a Contract?

    Neither provider requires a contract. However, there is an option for a one- to two-year contract with Frontier.