|Company Location||Bucharest, Romania|
|Integrated Network Kill Switch||Yes|
|Number of Servers||6,700+ across 90 countries|
|Platforms||Windows, Mac, Android, and iOS|
|Number of Devices||7|
|Refund Policy||45 days (14 days with 1 month membership)|
|Minimum Term||1 month (free trial available)|
Strengths of CyberGhost VPN
- CyberGhost VPN has a huge amount of servers to choose from
- CyberGhost VPN offers 24/7 live support via email or live chat
- CyberGhost VPN offers highly optimized for MacOS and iOS ecosystems
- There is a generous 45-day money back guarantee with CyberGhost
Weaknesses of CyberGhost VPN
- CyberGhost costs extra to get the best security features like NoSpy servers
- VPNs with Dedicated IP addresses are available with CyberGhost, however at an additional cost.
CyberGhost feels like a VPN for the Apple devotee. Though it is available on all platforms, everything about the service looks and feels like something designed for macOS and its mobile cousin, iOS. The minimalist layout will be celebrated by some, and criticized by others. Is it the right solution for you? Let’s take a closer look.
CyberGhost VPN Essential Features
CyberGhost covers all the bases you’d expect from a VPN in 2021, and it covers them well. In terms of server options, you have over 6,700 to choose from, spanning 90 countries – some of the most variety of any service I’ve ever used. Speeds when using the VPN were excellent, as you’ll see below.
You’ll find a slew of the unexpected features here, like an integrated killswitch and the ability to secure up to seven devices at a time. There are also a few features that are unique to CyberGhost, which we’ll cover in-depth below.
CyberGhost VPN Plan and Pricing Information
There are several different pricing tiers available with Cyberghost, detailed below:
|Term Length||Price Per Month||Total Price Per term||Refund Policy|
|1 Month||$12.99||$12.99||14 days|
|1 Year||$3.99||$47.88||45 days|
|2 Years||$3.49||$83.76||45 days|
|3 Years + 3 Months||$2.25||$87.75||45 days|
CyberGhost pushes users to opt for a longer term with some steep discounts, as do many of their competitors. In particular, the 3 year plan offers a great value for those who have made up their mind. That said, I always recommend starting out with a 1 month term if possible. By doing so, you’ll be able to fully evaluate a product before deciding if it’s worth diving into for the long haul.
While CyberGhost isn’t the cheapest VPN solution outright, it does provide an excellent value, especially over the long term. That said, some of the best features are gated behind additional fees, which we’ll discuss next.
CyberGhost VPN Encryption & Privacy
CyberGhost utilizes industry-standard AES 256-bit encryption, and goes further still, claiming to “double encrypt” your connection. This means that both the authentication and the VPN server itself are encrypted, theoretically resulting in an ironclad sense of privacy.
For those looking to take their online privacy even further, the company behind CyberGhost has built out their own data-center on-site – a unique function they refer to as NoSpy servers. These enable what essentially amounts to a “multihop” mode, wherein your connection is routed between more than one location. These servers cost extra, though, requiring users to pay
Additionally, CyberGhost offers users a dedicated static IP address option for $5 per month.
Even better, the company has a comprehensive no-logging policy. While using CyberGhost, no IP, DNS, browsing history, connection timestamp, session duration, bandwidth usage, or server location information is collected.
The company is headquartered in Romania, which is a non-member of the major surveillance alliances. I confirmed that the company would only comply with court orders issued within the country, not from any outside governments.
In addition, CyberGhost states that they do not monetize user data in any way. The only source of revenue for the company is user subscriptions, which is how it should be.
CyberGhost VPN User Experience
As mentioned above, CyberGhost’s user interface is clean and intuitive, and it does a fantastic job of highlighting the most important features while pushing everything else to the side. When you first open the app, you’ll be greeted with a simple panel, which has a server selector and a large connection button:
For most users, simply letting the VPN choose the best server based on location will be enough. However, if you want to dive deeper, you can by clicking on the yellow expand icon, which opens up a full view of the entire server browser.
From here, you’ll be able to choose from any server you like. The addition of an active user count and load percentage read out are really novel, and I found the server suggestions for downloading files and streaming to be a fantastic bonus as well. It was easy to simply browse through a purpose-optimized server list, find one with a lower user load, and get back to doing whatever it was I was doing.
CyberGhost VPN Review for the Android
CyberGhost begins by explaining their privacy terms. Once you agree, you can move on to logging in to your account and granting location access for Wi-Fi protection if you desire. Since most settings buttons are on the right, CyberGhost confused me at first by having their controls on the left side of the screen. However, I did like the relevant statistics (which you can turn off in the settings) that led me to the CyberGhost articles at the bottom of the main page.
The features were organized in the settings tab by “general,” “VPN,” and “Wi-Fi.” Searching for information in CyberGhost is convenient and time-saving because it prevents the user from having to scroll and search through one long list. I could also add apps for split tunneling, change my protocol, and turn on the content blocker from the VPN settings.
CyberGhost’s app is organized, with the settings broken into groups, and servers split between countries, streaming, and favorites. This attention to detail made navigating the app a cinch.
Though my download decreased around 73 percent, it wasn’t significant enough to notice any lagging while watching “How I Met Your Mother” on Amazon Prime. Likewise, YouTube and Facebook both worked without any issues.
|Download Speed||Upload Speed|
|No VPN||81.10 Mbps||10.06 Mbps|
|With CyberGhost||22.12 Mbps||21.12 Mbps|
Because of the app’s organization, I actually enjoyed the process of looking for a server on CyberGhost. I also had a search bar at the top of the screen, and each streaming server includes what it optimizes under the name (i.e., best for Netflix). While I did try the server best for Prime, I ultimately had to use split tunneling to get Prime to function correctly.
Most users may appreciate CyberGhost’s level of organization. Not only does it provide a kill switch, split tunneling, and a content blocker, it made searching for everything within the app a stress-free process. Overall, I was able to stream and connect to the servers without too much of a lag. On the other hand, it did decrease my download speed by 73 percent.
CyberGhost VPN Review for the iPhone and iPad
Downloading and activating CyberGhost VPN on your iOS device is extremely easy. All you have to do is download the native iOS app and log into your account. A popup will appear on your screen requesting you to set up VPN settings on your phone. Once you click “accept,” your settings app will quickly open, and you will be redirected to the CyberGhost app once again. Once this process is complete, you’re ready to go!
After the app is set up, you will be presented with this screen:
If all you want to do is protect your activity from bad actors, then you just have to click the big “power” button in the middle, and you will automatically be connected to the best VPN server for you. However, if you have a specific location that you would like to connect to, you can click on the button which, by default, will say “Best Location” in order to choose a new location. Upon completing this step, you will be presented with a list of locations.
From the above menu, you can choose any location you wish to connect to. You also have the option of hitting the star button to favorite a location. When you do, the location will appear under the “favorites” tab that you see at the top of the screen.
One thing that I personally love about their iPhone and iPad app is the “streaming” tab that appears at the top of the screen. If you click on that, you will see a long list of servers, as well as each server’s corresponding optimized streaming service.
This list allows you to choose your VPN server based on which streaming service you are trying to use and which country’s content library you want to access. This takes the guesswork out of trying to find the right server for connecting to your favorite streaming service.
However, when it came to speeds on my iPhone and iPad, CyberGhost did not perform very well.
|Download Speed||Upload Speed|
|No VPN||24.84 Mbps||5.12 Mbps|
|With CyberGhost VPN||8.00 Mbps||6.43 Mbps|
Strangely, while my upload speed increased slightly, my download speed was significantly impacted. I was still able to surf social media and load videos in 1080p just fine, but the dramatic drop in download speed was alarming.
Overall, even despite the speed drop, CyberGhost is a satisfactory VPN for iOS. My favorite feature is the list of servers that have been optimized for various streaming services.
CyberGhost VPN Streaming Media Tests
Cyberghost doesn’t include any robust DNS functions for standalone streaming media devices or routers, but it did perform very well in my own streaming tests. I was able to access non-US content from Netflix, the BBC iPlayer, Hulu, and Amazon Prime.
As mentioned above, the dynamic server suggestions for individual streaming services is a fantastic addition. I found that the streaming-optimized servers did, in fact, noticeably improve my experience, especially when streaming UHD content on Netflix, whenever every bit of extra bandwidth really counts.
CyberGhost VPN Speed tests
|Download Speed Reduction||Upload Speed Reduction||Latency Increase|
Our speed test with CyberGhost showed relatively minor performance degradation in upload and download speeds, dropping them by 19% and 20%, respectively. Latency was unaffected, and we observed similar results even from more distant virtual locations.
Summary: Is CyberGhost the right VPN for you?
Bringing it all together, CyberGhost stacks up impressively well against more established competitors, differentiating itself with innovative quirks like the server load indicators and purpose-categorized browser. The company has a vast number of servers to choose from, and the ones I tested held up very well overall in terms of performance.
Above and beyond all of these more technical elements, it just feels good to use, and that’s an intangible feeling I can’t seem to replicate with many of CyberGhost’s competitors. But, when next to VyprVPN, ExpressVPN, IPVanish or NordVPN, CyberGhost holds their ground regarding country locations and plan options. So, while CyberGhost doesn’t quite put these VPNs in the dust, they can compete on equal levels.
Is it the perfect solution for everyone? Of course not – it’s more expensive than several other VPNs that do similar things, and Windows-only users may not be as smitten with the UX as I am. That said, if you’re searching for the best VPN service with an excellent amount of adaptability, CyberGhost should be on your shortlist in 2021.