Based on BroadbandNow’s review data, Mediacom receives praise for fast internet speeds when the service is working, affordable introductory rates, and professional technicians who often provide courteous support and effective installations. Some individual customer service representatives have been noted for their empathy and problem-solving, and for resolving issues promptly in specific cases. However, feedback is varied. Some users report frequent outages, inconsistent speeds, and difficulty resolving service or billing problems over the phone or online. For customers in areas with few alternatives, Mediacom’s higher-speed plans and good service can make them a solid choice.
About Our Mediacom Customer Reviews
Mediacom is a cable internet provider with customers in more than 20 states. On this page, we’ve gathered reviews from real customers to see what people really think of Mediacom. As of , percent of reviews are positive.
So what makes customers like (or dislike) Mediacom? Most of Mediacom’s fans and critics are moved by the same things that internet customers always care most about, including Mediacom’s advertised and real-world speeds, the company’s deals and introductory rates, and the quality of customer service and tech support.
