Shentel Availability Map

Shentel Availability Map. Click for interactive map.

Shentel Plans and Pricing

These are a handful of the plans we found for Shentel. To see more Shentel deals and offers in your area enter your zip code above.

  • Download speeds up to: 150 Mbps

    $30/month

    • Cable
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    • Connection: Cable
    • Contract: None
    • Data: 1250 GB/mo
  • Download speeds up to: 150 Mbps

    $30/month

    • Fiber
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    • Connection: Fiber
    • Contract: None
    • Data: 1250 GB/mo
  • Download speeds up to: 300 Mbps

    $60/month

    • Cable
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    • Connection: Cable
    • Contract: None
    • Data: 1750 GB/mo
  • Download speeds up to: 300 Mbps

    $60/month

    • Fiber
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    • Connection: Fiber
    • Contract: None
    • Data: 1750 GB/mo
  • Download speeds up to: 50 Mbps

    $65/month

    • DSL
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    • Connection: DSL
    • Contract: None
    • Data: 1024 GB/mo
  • Download speeds up to: 50 Mbps

    $65/month

    • Cable
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    • Connection: Cable
    • Contract: None
    • Data: 1000 GB/mo
  • Download speeds up to: 50 Mbps

    $65/month

    • Fiber
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    • Connection: Fiber
    • Contract: None
    • Data: 1000 GB/mo
  • Download speeds up to: 50 Mbps

    $95/month

    • Cable
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    • Connection: Cable
    • Contract: None
    • Data: No Caps
  • Download speeds up to: 1 Gbps

    $150/month

    • Cable
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    • Connection: Cable
    • Contract: None
    • Data: 3250 GB/mo
    • Modem: Included w/ WiFi
  • Download speeds up to: 1 Gbps

    $150/month

    • Fiber
    Show Details
    • Connection: Fiber
    • Contract: None
    • Data: 3250 GB/mo

Shentel Availability by State

Kentucky 9,581 1 gbps
Maryland 164,311 1 gbps
Pennsylvania 64,941 1 gbps
Virginia 524,907 1 gbps
West Virginia 184,597 1 gbps
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Shentel Internet Customer Reviews

Leave a review for Shentel Internet

Are you a current or former Shentel customer in a Shentel service area like Christiansburg, Radford or Forest ? Share your experience to help other users.

*Please note we only publish reviews that are: helpful, relevant, and specific. When writing your review, please support your rating with specific, detailed reasoning. If you are experiencing issues with your router, call Shentel customer service directly for assistance.

OverPriced with unrealistic Data Caps

Stuart May on September 11, 2018

They are way overpriced compared to other ISPs. The service you receive is subpar and most of the time you don't come close to getting the speeds you're paying for. I pay $142 for just internet and should be getting 101Mbps but most of the time only receive 55Mbps. The network that they run can't handle the number of subscribers they have so their solution is to impose unrealistic data caps and for my package, I get 750GB a month but, anyone with a PS4 knows that you can burn through that in just a couple days. I would stay as far away from this company as possible.

Overpriced with extra fees on top

Tim on July 28, 2018

I moved to an area a little over a year ago where Shentel is the only internet service provider. They’re prices are ridiculous ($100/mo for 25 Mbps when I signed up)- and that’s just the base price. They also cap your data usage like an old cell phone company and add more fees when you go over it, so no HD Netflix. On top of the high cost, the connection is unreliable and speed is inconsistent. All around terrible.

Decent Service. Bad loyalty to customers.

Greg Callahan on March 07, 2018

I had unlimited internet for $34.95 per month. They notified me that it was no longer offered and switched me to 250 GB per month and raised the price to $45 a month. So $10 more dollars for going from unlimited to limited. No grandfathering was available. No human contact was provided. Just a pop up while I was surfing to let me know. The speed is as advertised and the service is reliable, but I still fell like they gouged me on cost a bit.

Happy Customer

Nicholas Montgomery on April 20, 2017

I have recently upgraded to the 50Mbps plan and am very happy w/ it. Have been a customer for 2 years and can only remember 1 day of downtime. I do recommend that you ask the Customer Service line every possible question and about all charges. I've caught them a couple times telling me there would be no charges and then charging me. However, in both cases, they agreed to honor the no charge inside on a single phone call. Very friendly and personable.

Wasn't bad until..

on April 01, 2015

It has been stable with decent customer service, but way overpriced for the speeds available. Now there is a data cap.

About Our Shentel Speed Test Tool

Whether Shentel is your internet provider or you use a different provider, the speed test below can show key statistics about your internet connection.

Use our speed test to assess the capability of your Internet service whether you use Shentel or another provider. The dials above are designed to display results for download and upload performance. These metrics are the primary signs of broadband connection quality. As of January 2022, the national average download speed for Shentel is 93.22 Mbps. Across their coverage area, the average latency on Shentel Internet speed tests is -1ms. In context, terrestrial Internet connections generally output latency results in the 5–70ms range. Satellite Internet broadband connections are often in the range of 500–800ms.

Download Speed and Latency Test

Get a precise, real-time read of your speed with this simple test, it can measure the performance of your connection regardless of who is your current internet provider. The BroadbandNow team recommends consumers regularly check their internet's performance as it fluctuates regularly and can identify when you need service support or when your household's usage exceeds your current plan's capability

Note: This speed test can be used to test any internet provider, not just Shentel .

If your Shentel speed test result is lower than expected, try resetting your router or call Shentel customer service for additional assistance.

Shentel Internet Speed Data

1 GBPS

Maximum Advertised Download Mbps

261.65 MBPS

User Speed Test Download Mbps

52,166

Speed Tests from Shentel Customers

36.15ms

Average Jitter

Shentel Fastest Download Speeds Over Time

Shentel Average Download Speeds Over Time

Top Cities For Shentel Internet Service

Christiansburg 1,000 mbps 305 mbps
Radford 1,000 mbps 297 mbps
Forest 1,000 mbps 105 mbps
Lynchburg 1,000 mbps 147 mbps
Rocky Mount 1,000 mbps 143 mbps
Farmville 1,000 mbps 92 mbps
Bedford 1,000 mbps 33 mbps
Wytheville 1,000 mbps 143 mbps
Oakland 1,000 mbps 161 mbps
Strasburg 1,000 mbps 75 mbps

Provider Awards

Top 5 Fastest Internet Providers in 2 states
Mid-Sized Provider Category
Top 10 Fastest Internet Providers in 4 states
Mid-Sized Provider Category
Top 5 Fastest Cable Providers in 3 states
Mid-Sized Provider Category
Top 3 Fastest Internet Providers in Virginia
Mid-Sized Provider Category
Top 5 Fastest Internet Providers in Maryland
Mid-Sized Provider Category
Top 5 Fastest Internet Providers in West Virginia
Mid-Sized Provider Category
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