Shentel
Enter your zip code below to see if broadband internet from Shentel is available in your area.Shentel Availability Map
Shentel offers internet service across five states with the greatest coverage in Virginia, West Virginia, and Maryland. Cable internet from Shentel is available to an estimated 418,000 people, making it the 23rd largest residential cable provider in the U.S. by coverage area.
In addition to cable broadband, Shentel also offers Cable, Fiber, Fixed Wireless, DSL, and Copper internet service. Its Cable service is available to approximately 418,000 people, making it the 23rd largest provider of Cable broadband in the U.S. by coverage area. Its Fiber service is available to approximately 733,000 people, making it the 20th largest provider of Fiber broadband in the U.S. by coverage area. Its Fixed Wireless service is available to approximately 225,000 people Its DSL service is available to approximately 47,000 people, making it the 75th largest provider of DSL broadband in the U.S. by coverage area. Its Copper service is available to businesses in 25 zip codes.
Shentel Plans and Pricing
Below you'll find a couple of the plan details our team has found for Shentel. To see more Shentel plans and offers in your area enter your zip code above.
- 1,000 Mbps ↓ and -- Mbps ↑ w/ a 3250 GB/mo data cap
- Modem w/ WiFi included.
Cable
We've noticed that Shentel's plans vary by region, so be sure to verify pricing and plan terms with them before ordering service as all plans or promotions may not be available in all areas or to all customers and can expire at any time.
Cities and Towns Shentel Has Coverage
- Hagerhill
- Prestonsburg
- Oakland
- Altavista
- Appomattox
- Barboursville
- Bedford
- Blackstone
- Boones Mill
- Bridgewater
- Broadway
- Buchanan
- Burkeville
- Castlewood
- Charlotte Court House
- Charlottesville
- Christiansburg
- Churchville
- Clarksville
- Clifton Forge
- Concord
- Covington
- Crewe
- Crimora
- Crozet
- Dayton
- Earlysville
- Edinburg
- Elkton
- Evington
- Farmville
- Ferrum
- Fishersville
- Forest
- Front Royal
- Glade Hill
- Goode
- Gordonsville
- Grottoes
- Hardy
- Harrisonburg
- Honaker
- Kenbridge
- Keswick
- Keysville
- Lawrenceville
- Lebanon
- Lynchburg
- Mc Gaheysville
- Moneta
- Mount Crawford
- Mount Jackson
- New Market
- Pamplin
- Penhook
- Radford
- Riner
- Rocky Mount
- Ruckersville
- Rural Retreat
- Rustburg
- Salem
- Scottsville
- Stanardsville
- Staunton
- Strasburg
- Stuarts Draft
- Swords Creek
- Timberville
- Troy
- Verona
- Weyers Cave
- Winchester
- Wirtz
- Woodstock
- Wytheville
- Belington
- Chapmanville
- Cowen
- Craigsville
- Danville
- Delbarton
- Franklin
- Gassaway
- Glenville
- Jane Lew
- Madison
- Marlinton
- Oak Hill
- Oceana
- Petersburg
- Pineville
- Richwood
- Ronceverte
- Salem
- Summersville
- Sutton
- Webster Springs
- Welch
- Weston
*Accuracy not guaranteed. Use the zip search and check with Shentel directly to verify availability.
Provider Awards
BroadbandNow Internet Service Provider Awards 2020
Congratulations Shentel! You've been recognized in our annual awards program.
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Awards
Shentel
Shentel Facts
- Shentel is the 23rd largest cable provider in the United States.
- Shentel offers service in 4 states.
- Shentel offers Cable, Fiber, Fixed Wireless, DSL, and Copper internet access.
- Shentel offers service in 477 zip codes nationwide.
Services offered by Shentel
- Internet
- Cable TV
- Phone services
Provider Awards
Top Areas Served
27,136
20,880
19,494
18,845
17,148
13,701
12,541
- Current and Past DBAs:
- Canaan Cable TV, Beam, Glo Fiber, Shentel, Shentel (Sprint Affiliate), Big Sandy Broadband, COLANE CABLE TV
- Holding Company:
- Shenandoah Telecommunications Company
Share These Results
Download Speed and Latency Test
Whether Shentel is your internet provider or you use a different provider, the speed test below can show key statistics about your internet connection.
If your Shentel speed test result is lower than expected, try resetting your router or call Shentel customer service for additional assistance.
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Use our speed test to assess the capability of your Internet service whether you use Shentel or another provider. The dials above are designed to display results for download and upload performance. These metrics are the primary signs of broadband connection quality. As of January 2022, the national average download speed for Shentel is 93.22 Mbps. Across their coverage area, the average latency on Shentel Internet speed tests is -1ms. In context, terrestrial Internet connections generally output latency results in the 5–70ms range. Satellite Internet broadband connections are often in the range of 500–800ms.
Maximum Advertised Download Mbps
User Speed Test Download Mbps
Top 10 Fastest In StateSpeed Tests from Shentel Customers
Average Jitter
Top Cities for Shentel Internet Service
Christiansburg, VA | 1,000 Mbps | 304.96 Mbps |
Radford, VA | 1,000 Mbps | 296.58 Mbps |
Forest, VA | 1,000 Mbps | 105.38 Mbps |
Lynchburg, VA | 1,000 Mbps | 147.17 Mbps |
Rocky Mount, VA | 1,000 Mbps | 143.19 Mbps |
Farmville, VA | 1,000 Mbps | 91.74 Mbps |
Bedford, VA | 1,000 Mbps | 32.54 Mbps |
Wytheville, VA | 1,000 Mbps | 143.35 Mbps |
Oakland, MD | 1,000 Mbps | 160.57 Mbps |
Strasburg, VA | 1,000 Mbps | 75.19 Mbps |
Fastest Cities For Shentel Internet Service
Petersburg, WV | 1,000 mbps | 841.39 mbps |
Auxier, KY | 1,000 mbps | 500.52 mbps |
Woodstock, VA | 1,000 mbps | 307.59 mbps |
Christiansburg, VA | 1,000 mbps | 304.96 mbps |
East Point, KY | 1,000 mbps | 302.6 mbps |
Shentel Fastest Download Speeds Over Time
In this chart we've calculated the average speed of the fastest 10% of users who ran a speed test from a Shentelconnection in the last 12 months.
Shentel Average Download Speeds Over Time
In this chart we show the average download speed across all 52,166 users who ran a speed test on their Shentel internet connection in the last 12 months.
5 Reviews
2.20 out of 5 stars
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Leave a Review For Shentel
Are you a current or former Shentel customer in a Shentel service area? Share your experience to help other users.
Please note we only publish reviews that are: helpful, relevant, and specific. When writing your review, please support your rating with specific, detailed reasoning. No rants will be accepted.
OverPriced with unrealistic Data Caps
Stuart May on September 11, 2018
They are way overpriced compared to other ISPs. The service you receive is subpar and most of the time you don't come close to getting the speeds you're paying for. I pay $142 for just internet and should be getting 101Mbps but most of the time only receive 55Mbps. The network that they run can't handle the number of subscribers they have so their solution is to impose unrealistic data caps and for my package, I get 750GB a month but, anyone with a PS4 knows that you can burn through that in just a couple days. I would stay as far away from this company as possible.
Overpriced with extra fees on top
Tim on July 28, 2018
I moved to an area a little over a year ago where Shentel is the only internet service provider. They’re prices are ridiculous ($100/mo for 25 Mbps when I signed up)- and that’s just the base price. They also cap your data usage like an old cell phone company and add more fees when you go over it, so no HD Netflix. On top of the high cost, the connection is unreliable and speed is inconsistent. All around terrible.
Decent Service. Bad loyalty to customers.
Greg Callahan on March 07, 2018
I had unlimited internet for $34.95 per month. They notified me that it was no longer offered and switched me to 250 GB per month and raised the price to $45 a month. So $10 more dollars for going from unlimited to limited. No grandfathering was available. No human contact was provided. Just a pop up while I was surfing to let me know. The speed is as advertised and the service is reliable, but I still fell like they gouged me on cost a bit.
Happy Customer
Nicholas Montgomery on April 20, 2017
I have recently upgraded to the 50Mbps plan and am very happy w/ it. Have been a customer for 2 years and can only remember 1 day of downtime. I do recommend that you ask the Customer Service line every possible question and about all charges. I've caught them a couple times telling me there would be no charges and then charging me. However, in both cases, they agreed to honor the no charge inside on a single phone call. Very friendly and personable.
Wasn't bad until..
on April 01, 2015
It has been stable with decent customer service, but way overpriced for the speeds available. Now there is a data cap.
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BroadbandNow Internet Service Provider Awards 2020
Congratulations Shentel! You've been recognized in our annual awards program.
Use the below toolbox to copy your embed code(s) to paste your award(s) onto your website and download your assets for marketing use.
If you have any questions, send an email to info@broadbandnow.com