Utah Broadband Availability Map

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Utah Broadband Availability by State

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Utah Broadband Internet Customer Reviews

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Are you a current or former Utah Broadband customer? Tell us what you love about Utah Broadband and offer valuable insights for other users.

*Please note we only publish helpful, relevant, and specific reviews. When writing your review, please support your rating with detailed reasoning.

50 down 10 up plan fixed wireless

Boone on April 12, 2019

Getting as advertised speeds. Paying $89.95 per month period, no rents or fees or any extras.

Great service and Greater customer service

Joe on August 11, 2016

UBB has the best connection speed for rural areas and provides the best customer service with courtesy and knowledge. Very simple and detailed instructions from a great support team. Especially from their top tech support rep Brad.


on December 06, 2015

Utah Broadband does well, considering they are a wireless ISP. We pay for 20Mbps download/2Mbps upload. We usually get 18-20 download and 1.8-2.2 upload. However, we will sometimes get 10-14 Mbps download and about 1.4 upload. This seems to usually be during high use periods or sometimes in adverse weather. Wireless-provided internet is inherently inferior to wired ISP services. It relies on wireless connections, which are subject to all kinds of inferences. Utah Broadband does, however, have very good customer service and knowledgeable and friendly technicians.

Awesome company

on September 27, 2015

Great customer service. Good reliable service when line of site is good to one of their nearby towers.

Acceptable, some of the time.

Orion on July 19, 2015

The first few months were okay. As more users have started to show up, UBB's tower-operated broadband has become increasingly slow, sloggy, and unstable. I have rampant packet loss problems now, making online gaming/VOIP impossible. Downloads are unstable, and will sometimes fail altogether. Occasionally I'll be streaming 720p YouTube, and the connection will suddenly choke and force me down to 144p, if the stream doesn't outright fail spectacularly and force me to reload the page. Netflix has similar issues. Their customer service is friendly, if powerless to do anything about the problems I've been having. In conclusion: Only get UBB if, like me, you have literally no other options. Neither CenturyLink nor Comcast come close to where I live with anything above 400 kbps speeds, and I'd sell my soul to the devil to get UTOPIA, no questions asked.

Sad to have to change service.

Sonya on April 03, 2015

I love Utah Broadband's customer service. They are helpful, nice and easy to work with, they are very understanding. My bill has always been the same since we went with them, no surprises, no extra this or that. I hate to have to change service. I am having a real hard time with it and have delayed the process for the last several months, but I do not have a choice anymore. They cannot give me a fast enough speed because the trees are in the way of their towers. They need more towers so I can come back .

About Our Utah Broadband Speed Test Tool

Whether Utah Broadband is your internet provider or you use a different provider, the speed test below can show key statistics about your internet connection.

Use our speed test to assess the quality of your Internet connection whether you use Utah Broadband or another provider. These modules are designed to display statistics on download and upload performance. Download and upload throughput are the main signs of broadband performance. As of January 2022, Utah Broadband’s average download rate is 54.63 Mbps. Throughout their footprint, the average latency on Utah Broadband Internet speed tests is -1ms. For context, terrestrial connections generally have latency in the 5–70ms range. Satellite broadband connections can be in the range of 500–800ms.

Download Speed and Latency Test

Get a precise, real-time read of your speed with this simple test, it can measure the performance of your connection regardless of who is your current internet provider. The BroadbandNow team recommends consumers regularly check their internet's performance as it fluctuates regularly and can identify when you need service support or when your household's usage exceeds your current plan's capability

Note: This speed test can be used to test any internet provider, not just Utah Broadband .

If your Utah Broadband speed test result is lower than expected, try resetting your router or call Utah Broadband customer service for additional assistance.

Utah Broadband Internet Speed Data


Maximum Advertised Download Mbps

93.1 MBPS

User Speed Test Download Mbps


Speed Tests from Utah Broadband Customers


Average Jitter

Utah Broadband Fastest Download Speeds Over Time

Utah Broadband Average Download Speeds Over Time

Top Cities For Utah Broadband Internet Service

Draper, UT 1,000 mbps 9 mbps
Ogden, UT 1,000 mbps 3 mbps
Salt Lake City, UT 1,000 mbps 87 mbps
Sandy, UT 1,000 mbps 5 mbps
South Jordan, UT 1,000 mbps 9 mbps
West Jordan, UT 1,000 mbps 24 mbps
Alpine, UT 1,000 mbps 264 mbps
American Fork, UT 1,000 mbps 73 mbps
Heber City, UT 1,000 mbps 16 mbps
Kamas, UT 1,000 mbps 33 mbps

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Top 10 Fastest Internet Providers in Utah
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Top 10 Fastest Internet Providers in Utah
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Top 3 Fastest Fixed Wireless Providers in Utah
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