Utah Broadband

Utah Broadband Availability by State


Fixed Wireless	Utah	768,502	1 Gbps
Fiber	Utah	17,012	1 Gbps

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Ways to order Utah Broadband:

(801) 717-2000

Are you a current or former Utah Broadband customer? Tell us what you love about Utah Broadband and offer valuable insights for other users.

*Please note we only publish helpful, relevant, and specific reviews. When writing your review, please support your rating with detailed reasoning.

Getting as advertised speeds. Paying $89.95 per month period, no rents or fees or any extras.

UBB has the best connection speed for rural areas and provides the best customer service with courtesy and knowledge. Very simple and detailed instructions from a great support team. Especially from their top tech support rep Brad.

Utah Broadband does well, considering they are a wireless ISP. We pay for 20Mbps download/2Mbps upload. We usually get 18-20 download and 1.8-2.2 upload. However, we will sometimes get 10-14 Mbps download and about 1.4 upload. This seems to usually be during high use periods or sometimes in adverse weather. Wireless-provided internet is inherently inferior to wired ISP services. It relies on wireless connections, which are subject to all kinds of inferences. Utah Broadband does, however, have very good customer service and knowledgeable and friendly technicians.

Great customer service. Good reliable service when line of site is good to one of their nearby towers.

The first few months were okay. As more users have started to show up, UBB's tower-operated broadband has become increasingly slow, sloggy, and unstable. I have rampant packet loss problems now, making online gaming/VOIP impossible. Downloads are unstable, and will sometimes fail altogether. Occasionally I'll be streaming 720p YouTube, and the connection will suddenly choke and force me down to 144p, if the stream doesn't outright fail spectacularly and force me to reload the page. Netflix has similar issues. Their customer service is friendly, if powerless to do anything about the problems I've been having. In conclusion: Only get UBB if, like me, you have literally no other options. Neither CenturyLink nor Comcast come close to where I live with anything above 400 kbps speeds, and I'd sell my soul to the devil to get UTOPIA, no questions asked.

I love Utah Broadband's customer service. They are helpful, nice and easy to work with, they are very understanding. My bill has always been the same since we went with them, no surprises, no extra this or that. I hate to have to change service. I am having a real hard time with it and have delayed the process for the last several months, but I do not have a choice anymore. They cannot give me a fast enough speed because the trees are in the way of their towers. They need more towers so I can come back .

Whether Utah Broadband is your internet provider or you use a different provider, the speed test below can show key statistics about your internet connection.

Use our speed test to assess the quality of your Internet connection whether you use Utah Broadband or another provider. These modules are designed to display statistics on download and upload performance. Download and upload throughput are the main signs of broadband performance. As of January 2022, Utah Broadband’s average download rate is 54.63 Mbps. Throughout their footprint, the average latency on Utah Broadband Internet speed tests is -1ms. For context, terrestrial connections generally have latency in the 5–70ms range. Satellite broadband connections can be in the range of 500–800ms.

Download Speed and Latency Test

Get a precise, real-time read of your speed with this simple test, it can measure the performance of your connection regardless of who is your current internet provider. The BroadbandNow team recommends consumers regularly check their internet's performance as it fluctuates regularly and can identify when you need service support or when your household's usage exceeds your current plan's capability

Note: This speed test can be used to test any internet provider, not just Utah Broadband .

If your Utah Broadband speed test result is lower than expected, try resetting your router or call Utah Broadband customer service for additional assistance.

Utah Broadband Internet Speed Data

1 GBPS

Maximum Advertised Download Mbps

93.1 MBPS

User Speed Test Download Mbps

63,962

Speed Tests from Utah Broadband Customers

35.35ms

Average Jitter

Utah Broadband Fastest Download Speeds Over Time

In this chart we've calculated the average speed of the fastest 10% of users who ran a speed test from a Utah Broadband connection in the last 12 months.

Utah Broadband Average Download Speeds Over Time

In this chart we show the average download speed across all 63,962 users who ran a speed test on their Utah Broadband internet connection in the last 12 months.

Top Cities For Utah Broadband Internet Service


Draper, UT	1 Gbps	8.53 Mbps
Ogden, UT	1 Gbps	3.26 Mbps
Salt Lake City, UT	1 Gbps	87.06 Mbps
Sandy, UT	1 Gbps	5.21 Mbps
South Jordan, UT	1 Gbps	8.65 Mbps
West Jordan, UT	1 Gbps	23.75 Mbps
Alpine, UT	1 Gbps	263.98 Mbps
American Fork, UT	1 Gbps	73.42 Mbps
Heber City, UT	1 Gbps	15.91 Mbps
Kamas, UT	1 Gbps	32.62 Mbps