EarthLink and Windstream are leading internet providers offering both DSL and fiber internet services. EarthLink offers a variety of services from DSL to fiber-optic internet across 26 states. Along with broadband services, including DSL, cable, and fixed wireless, Windstream has a fiber-optic-backed network available to 18 states. Unlike EarthLink, Windstream also offers internet, TV, home security, and phone services for residential, business, and enterprise customers.
Windstream Edges EarthLink Out When It Comes to Fees
Self-Install Is Optional With Both Providers
EarthLink offers self-installation for most of their internet plans. Windstream customers can choose between a professional installation for a one-time fee of $35 or a self-install option. Select plans may waive the installation and activation fees when you order online.
Windstream Doesn’t Require Annual Contracts
EarthLink requires a minimum 12-month contract for service. If the contract is canceled before its due date, you may have to pay up to $200 in early termination fees (ETFs). There are no pre-paid options, and the service is not prorated.
Windstream, on the other hand, has no contracts, so you won’t face an ETF at all. However, you will have to rent a modem for $9.99 per month, and Windstream typically charges a $60 activation fee when you start your service.
No Data Caps for Either Provider
Earthlink does not have any data caps, which means customers have access to unlimited data. Windstream also does not employ any data caps. So, you don’t have to worry about data overage charges with either provider.
EarthLink vs. Windstream Internet Review
We asked BroadbandNow users to review EarthLink based on four core attributes: Customer Service, Reliability, Speed, and Value.
BroadbandNow readers submitted 114 for EarthLink. EarthLink earned an average score of 4.13 out of 5.
We asked BroadbandNow users to review Windstream based on four core attributes: Customer Service, Reliability, Speed, and Value.
BroadbandNow readers submitted 1433 for Windstream. Windstream earned an average score of 3.03 out of 5.