EarthLink vs Windstream: Extra Fees and Contracts
EarthLink offers self-installation but requires a mandatory professional installation with their HyperLink plans for $69.95.
The cost for self-installation for DSL-only customers is typically $19.95, which includes a self-installation kit and the shipment for modem. Additional modems are available for $6.95/month. Installation time ranges between 5-10 business days.
Windstream customers are offered professional installation for a one-time fee of $35 or a self-install option.
Select plans may waive the installation and activation fees when you order online. All installations come with a modem with wireless capability. For business and enterprise, this may vary as overall pricing is subjected to a custom quote. Installation time varies by location.
Contracts, Equipment Fees & Fine Print
EarthLink requires a minimum 12-month contract for service.
If the contract is canceled, early termination fees up to $200 will apply. There are no pre-paid options and service is not prorated. Regarding equipment, EarthLink offers modem rentals for $6.95/month. Additional taxes and fees may apply for shipping and handling.
Windstream offers both contracted and month-to-month options.
While Windstream’s contract-free options can be canceled at anytime without any penalties, this is not the same with their contracted or bundled plans. If a plan ends early, be prepared to face early termination fees up to $480. Upon termination, the modem must be returned or you may be charged a $100 fee. Windstream customers are required to lease a modem. Prices range from $9.99-11.99/month. Certain plans and bundles may have additional fees. Windstream also lists a one-time fee of $50 to activate your account across most of its services.
Earthlink does not have any data caps, which means customers have access to unlimited data.
Like EarthLink, Windstream also does not employ any data caps.