EarthLink Customer Reviews Summary


As of February 2021, BroadBandNow’s editorial team has surveyed 24 EarthLink customers and asked them to rate EarthLink on 6 different criteria - Reliability, Speed, Equipment, Support, Interaction, and Value.

Overall EarthLink customers rated them a 4.1 out of 5, which is ranked 9th of the 10 internet provider customers we surveyed in our study.

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EarthLink Internet Customer Reviews

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Are you a current or former EarthLink customer in a EarthLink service area ? Share your experience to help other users.

*Please note we only publish reviews that are: helpful, relevant, and specific. When writing your review, please support your rating with specific, detailed reasoning. If you are experiencing issues with your router, call EarthLink customer service directly for assistance.

Best service

Nicole James on September 21, 2022

Everything with this company is good, the pricing is good and their services are the best.

About Our EarthLink Customer Reviews

Earthlink is a major internet provider with customers on both coasts — but how happy are all of those customers? We’ve collected reviews from real EarthLink customers in order to find out. As of 2023, 0.0 percent of the reviews that customers have submitted to us have been positive. (If you have EarthLink, be sure to submit your own!)

Not every experience with EarthLink is the same, of course, but many of our customer reviews consider the same things that you should think about when shopping for internet service. EarthLink’s plans and pricing, discounts and introductory rates, and real-world speeds are all important factors to consider before you sign up.